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Publishing House Jobs (NOW HIRING)

Concordia Publishing House

$14 - $19/hr

Louis, MO Concordia Publishing House | A Ministry of the Lutheran Church-Missouri Synod Full Time Do you love helping people find the right answer, even when the day gets busy? Concordia Publishing ...

New

Concordia Publishing House

$14 - $19/hr

Louis, MO Concordia Publishing House (CPH) - A Lutheran Church-Missouri Synod Organization Full Time Are you a people person who loves helping others find exactly what they need? Concordia Publishing ...

Concordia Publishing House

Louis, MO Concordia Publishing House (CPH) - A Lutheran Church-Missouri Synod Organization Full Time Are you a natural problem-solver who thrives on turning a frustrated customer into a loyal one?

Concordia Publishing House

At Concordia Publishing House, we are always looking for talented, motivated individuals to join our organization. By submitting your application and resume here, you'll be added to our talent ...

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The ...

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How much do publishing house jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for publishing house in the United States is $42.43, according to ZipRecruiter salary data. Most workers in this role earn between $33.17 and $53.61 per hour, depending on experience, location, and employer.

What is a publishing house?

A publishing house is a company that specializes in producing and distributing books, magazines, or other written works. They handle various aspects of the publishing process, including editing, design, printing, marketing, and distribution. Authors submit their manuscripts to publishing houses, which then decide whether to publish them based on factors such as quality and marketability. The publishing house also manages the rights and royalties for the works they publish.

What are the key skills and qualifications needed to thrive in a publishing house, and why are they important?

To thrive in a publishing house, you need strong editorial skills, attention to detail, and a background in literature, communications, or a related field. Familiarity with publishing software like Adobe InDesign, content management systems, and knowledge of copyright laws or ISBN processes is typically required. Outstanding communication, project management, and adaptability are soft skills that help professionals excel in this dynamic environment. These abilities are vital for producing high-quality publications, meeting deadlines, and maintaining strong author and team relationships.

What are some common challenges faced when working in a publishing house, and how can new employees best overcome them?

Working in a publishing house often involves tight deadlines, managing multiple projects at once, and collaborating with various departments such as editorial, design, and marketing. New employees may find it challenging to balance these demands while maintaining high-quality standards. To succeed, it's helpful to develop strong organizational skills, communicate proactively with team members, and seek feedback regularly. Embracing flexibility and being open to learning from more experienced colleagues can also make the transition smoother.
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Publishing House jobs near you
Infographic showing various Publishing House job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $88,251 per year, or $42.4 per hour.

Customer Service Representative

Concordia Publishing House

Saint Louis, MO • On-site

$15 - $20.50/hr

Full-time

Posted 3 days ago

New

Job description

Customer Service Representative – St. Louis, MOConcordia Publishing House | A Ministry of the Lutheran Church–Missouri SynodFull TimeDo you love helping people find the right answer, even when the day gets busy? Concordia Publishing House is looking for a Customer Service Representative who genuinely enjoys connecting with people and solving problems - someone who can turn a routine call into a great customer experience.Why Join Us?As part of the CPH team, you will enjoy:Purpose-driven work supporting Gospel-centered ministryA collaborative, caring culture with people who genuinely value teamworkProfessional growth opportunitiesThe chance to make a meaningful impact on churches, schools, and families across the countryCompetitive benefits and work-life balanceWhat You'll DoAs a Customer Service Representative, you will:Answer 50–80 incoming customer calls per day, resolving order, billing, and account questions with speed, care, and professionalismProcess sales orders, credits, returns, and order updates through our order management systemResearch and resolve customer issues by reviewing orders, invoices, credits, and product information - or by looping in another department when neededStay current on new publications, product changes, and special promotions to make the right product recommendations to customersBuild lasting relationships with a wide range of customers, from individual shoppers to church and school accountsWhat We're Looking ForWe're looking for someone with:A high school diploma or equivalentPrevious customer service experience, ideally in a call center environmentExcellent communication skills and a detail-oriented, highly organized approach to multi-taskingStrong computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic Excel formulasHigh energy, enthusiasm, dependability, and adaptability to changing systems and prioritiesAn LCMS background is helpful but not requiredBe Part of Something BiggerFor more than 150 years, Concordia Publishing House has produced resources that strengthen churches, schools, and families in the Christian faith. As a Customer Service Representative, you'll be the friendly, knowledgeable voice that helps customers get exactly what they need - directly supporting CPH's mission every time you pick up the phone.