Public Health Program Associate Jobs (NOW HIRING)

Salary: $51,971.00 - $79,062.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-50086-34601
Department: Insurance Department
Division: IN Bur Mgd Cre
Opening Date: 05/20/2026
Closing Date: 6/2/2026 11:59 PM Eastern
Job Code: 34601
Position Number: 50663264
Union: Non-Union
Bargaining Unit: A3
Pay Group: ST06
Bureau / Division Code: 00096100
Bureau / Division: Insurance, Bureau of Managed Care
Worksite Address: 393 Walnut Street
City: Harrisburg, Pennsylvania
Zip Code: 17128
Contact Name: Jachy Meyers
Contact Email: jacmeyers@pa.gov
THE POSITION
Are you searching for the chance to begin a meaningful, professional career that supports better health outcomes for families across the state? Apply for this Public Health Program Associate 1 position with the Pennsylvania Insurance Department's Bureau of Managed Care. This role will rely on you to review various contracts, agreements, and applications; provide technical advice and assistance; and participate in on-the-job training to learn and support our bureau's processes for health care coverage access, administration, and appeals. We strive to identify problems associated with cost, quality, and access within the health coverage industry and work with consumers and providers to resolve them. If you want to be part of a team that values learning, teamwork, and public service, we invite you to apply.
DESCRIPTION OF WORK
As a Public Health Program Associate 1, you will learn and participate in the many ways state agencies collaborate on insurer and managed care reporting, enforcement, application reviews, investigations, quality assurance, and other processes. This is your chance to become a key part of how health coverage systems work while contributing to the success of important statewide services. With our team, you will perform the following duties:

• Application Review: Examine Utilization Review Entity and Independent Review Organization applications, then communicate with applicants to help them make changes needed to meet legal, regulatory, and procedural requirements
• Information Research: Collaborate with team members to research rules, policies, and records to answer questions and address application issues
• Policy Support: Assist in drafting policy, legislative proposals, and program guidance for bureau operations
• Inquiry Monitoring: Track incoming questions to identify trends and recommend areas where additional or revised guidance may be helpful
• Case Preparation: Learn how to build consumer appeal case files, present cases, participate in case reviews, and draft decision letters
• Data Support: Become familiar with data collection, baseline statistics, trends, and report processes to prepare summaries and recommendations for program managers regarding enrollment data, complaints and grievances, county level penetration rates, and other similar measures

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:

• A bachelor's degree in health, social or behavioral sciences, statistics, or a related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
How much college coursework have you completed in health sciences, social sciences, behavioral sciences, statistics, or a related field?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• A Conferred Bachelor's degree or higher
• Within 3 months of conferring a bachelor's degree or higher
• 120 credits or more
• 90 but less than 120 credits
• 60 but less than 90 credits
• A Conferred Associate's degree
• 30 but less than 60 credits
• Less than 30 credits
• None

02
If you are within three months of completing a bachelor's degree or higher in health sciences, social sciences, behavioral sciences, statistics, or a related field, on what date do you expect to graduate? If this doesn't apply, type N/A in the text box below.
03
How many years of full-time paraprofessional level experience do you possess in the health sciences, social sciences, behavioral sciences, statistics, or a related field?

• 4 years or more
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding t...