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Public Benefits Jobs (NOW HIRING)

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Hurley Elder Care Law is seeking a detail-oriented and organized Legal Assistant to join our Public Benefits Team. This role offers an excellent opportunity for an early career professional to gain ...

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Hurley Elder Care Law is seeking a detail-oriented and organized Legal Assistant to join our Public Benefits Team. This role offers an excellent opportunity for an early career professional to gain ...

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Public Benefits information

What are some typical challenges faced by professionals working in public benefits roles, and how can they be effectively managed?

Professionals in Public Benefits roles often encounter challenges such as navigating complex eligibility regulations, managing high caseloads, and addressing the diverse needs of applicants. Staying updated on policy changes and maintaining strong organizational skills are crucial for success. Effective communication and collaboration with colleagues, social workers, and community organizations also help in providing comprehensive support to clients while streamlining service delivery.

What are the key skills and qualifications needed to thrive as a public benefits specialist, and why are they important?

To thrive as a Public Benefits Specialist, you need a strong understanding of government assistance programs, eligibility requirements, and case management practices, often supported by a degree in social work or a related field. Familiarity with benefits management systems, client databases, and government documentation processes is typically required. Excellent communication, empathy, and problem-solving skills help build trust with clients and effectively guide them through complex processes. These abilities ensure clients receive the support they need while maintaining compliance and efficiency in service delivery.

What are public benefits?

Public benefits are government-provided programs and assistance intended to support individuals and families with low income or specific needs. These benefits can include food assistance, healthcare coverage, housing support, unemployment benefits, and cash aid, among others. The eligibility for public benefits typically depends on factors such as income, family size, disability status, or citizenship. These programs are designed to help reduce poverty and provide a safety net for vulnerable populations. Applying for public benefits often requires submitting documentation to prove eligibility.

What is the difference between Public Benefits vs Social Worker?

AspectPublic BenefitsSocial Worker
Required CredentialsVaries by program; often no formal degree requiredTypically requires a bachelor's or master's degree in social work or related field
Work EnvironmentGovernment agencies, community organizations, online portalsHospitals, schools, social service agencies, community centers
Employer & Industry UsageGovernment programs, public agencies, nonprofitsPublic and private social service organizations, healthcare, education
Common Search & Comparison IntentUnderstanding benefits eligibility, application processesProviding support, case management, counseling

Public Benefits refers to government programs providing financial or service assistance, often with minimal formal credentials. Social Workers are trained professionals offering counseling, case management, and support services across various settings. While both roles serve community needs, Public Benefits focuses on program administration, whereas Social Workers provide direct client support and intervention.

More about Public Benefits jobs
What states have the most Public Benefits jobs? States with the most job openings for Public Benefits jobs include:
Infographic showing various Public Benefits job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Public Benefits & Resources Coordinator - Verona, VA

Blue Ridge Area Food Bank

Verona, VA โ€ข On-site

$21.88 - $24.28/hr

Full-time

Re-posted 7 days ago


Job description

Are you looking to apply your talents in human services, community outreach, and education to support the work of an engaging, collaborative, and inclusive team? If so, come make a difference in our community by supporting the work of the Blue Ridge Area Food Bank.

The Mission of the Blue Ridge Area Food Bank is to improve food security through equitable access to good nutrition and the resources that support health and well-being.

The Public Benefits and Resources Coordinator is responsible for increasing access to public benefits and wraparound resources for food-insecure individuals and families across central and western Virginia through community outreach, partner engagement, training facilitation, referral network development, and limited direct guest assistance.

This role works closely with food pantries, healthcare providers, community organizations, and local agencies to strengthen referral systems that promote food and financial security. The coordinator also supports community education related to SNAP and other public benefits programs while helping build long-term partnerships that improve household stability and access to supportive services.

REQUIRED JOB QUALIFICATIONS:

  • Minimum one year of direct experience in community outreach, case management, or human or social services.
  • Knowledge or understanding of SNAP or other public benefit program eligibility requirements and application processes.
  • Excellent communication and interpersonal skills; comfortable developing educational content and delivering training sessions.
  • Strong experience with and proficiency in Microsoft products (e.g., Word, Excel, PowerPoint), data management, and reporting tools. Canva preferred.
  • Experience using CRM software (e.g., Salesforce, Unite Us) preferred.
  • Bachelor's degree in social work, human services, public health, or a related field preferred, and/or relevant work experience in direct services, community outreach, or human/social services desirable.
  • Experience building and maintaining relationships with community organizations and partners preferred.
  • Nonprofit experience desirable.
  • Bilingual, Spanish/English desirable.
  • Travel throughout the northern and western regions to partner agencies, program sites, healthcare organizations, and other community partners is required and may exceed 20%.
  • Must have a valid driver's license with a safe driving record.

The hiring range for this position is $21.88 to $24.28 per hour, depending on experience.

The Public Benefits and Resources Coordinator role is a full-time position offering an effective and healthy work culture, competitive compensation, and excellent benefits. This position is based in Verona, VA, reports to the Senior Manager of Community Health and Resources and may occasionally require evening or weekend work.

To be considered for this role, please submit a cover letter and resume, or a cover letter and BRAFB application, to humanresources@brafb.org or mail to BRAFB, Human Resources Office, P.O. Box 937, Verona, VA 24482. The position will remain open until filled.

To obtain an employment application, to learn more about the Blue Ridge Area Food Bank, or to view other vacancies, please visit www.brafb.org.

The BRAFB is fundamentally committed to the diversity of our staff. We believe diversity is excellence expressing itself through every person's perspective and lived experiences. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran status, and family medical or genetic information.