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Psychologist Receptionist Jobs in Virginia (NOW HIRING)

UHU delivers humanitarian, medical, and psychological assistance to those affected by the war while ... Perform receptionist duties: greet visitors, answer and direct phone calls and emails, and draft ...

Psychologist Receptionist information

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$11

$18

$25

How much do psychologist receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for psychologist receptionist in Virginia is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What is a psychologist receptionist?

A Psychologist Receptionist is responsible for managing the front desk of a psychology office, assisting with administrative tasks, and ensuring a welcoming environment for clients. Duties typically include scheduling appointments, handling phone calls, maintaining patient records, and processing payments. They also provide basic information to clients and support psychologists with office organization. Strong communication, organizational skills, and confidentiality are essential for this role.

What are the typical daily tasks for a psychologist receptionist?

As a Psychologist Receptionist, your daily tasks usually include greeting clients, scheduling and confirming appointments, managing phone calls and patient inquiries, and maintaining accurate records using office and medical software. You may also handle billing, process intake forms, and provide general administrative support to psychologists and clinical staff. This role involves regular interaction with clients who may be experiencing stress or emotional challenges, so professionalism and empathy are vital. By efficiently handling these tasks, you help ensure the office runs smoothly and that patients feel supported throughout their experience.

What are the key skills and qualifications needed to thrive in the psychologist receptionist position, and why are they important?

To thrive as a Psychologist Receptionist, you need strong organizational abilities, attention to detail, and familiarity with administrative practices, often accompanied by experience or education in office administration or healthcare settings. Competence with scheduling software, electronic health records (EHR) systems, and basic office technology is typically required. Outstanding interpersonal skills, discretion, empathy, and a calm demeanor help you support patients and maintain a positive, confidential environment. These skills are essential to ensure seamless office operations and create a welcoming, supportive atmosphere for clients and staff.

What job categories do people searching Psychologist Receptionist jobs in Virginia look for?

The top searched job categories for Psychologist Receptionist jobs in Virginia are:

Infographic showing various Psychologist Receptionist job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,632 per year, or $18.6 per hour.

Front Desk Receptionist MFC

The Up Center

Virginia Beach, VA • On-site

$40K - $42K/yr

Full-time

Posted 24 days ago


Job description

Position: Front Desk Receptionist - The Steven A. Cohen Military Family Clinic at The Up Center
As one of the largest non-profit providers of evidenced-based mental health services in our region we provide personal and innovative services to approximately 10,000 children and adults each year. In 2018 The Up Center and Cohen Veterans Network (CVN) formed a partnership to establish The Steven
A. Cohen Military Family Clinic at The Up Center. Opening in the spring of 2019, this location will provide short term mental health services to Veterans and military family members. The Outreach Manager will work as a key member of the Clinic’s leadership team and act as an advocate for the mental health needs of our veterans and their families.
The Front Desk Receptionist must have strong customer service orientation, strong organizational skills and good attention to detail, as well as good communication skills and an ability to work with multiple external partners. He/she must enjoy working within a small, entrepreneurial environment that is mission-focused, results-driven, and community oriented. He/she should possess both the ability to work with and train teammates, and sufficient self-direction to manage execution of projects individually.
Position Overview:
With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, licensed professional counselors, practice, data, and outreach managers, intake coordinators, and case manager. The clinic offers high quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of active-duty service members, veterans, and their families. Particularly those from the Iraq and Afghanistan wars. The Cohen Clinic is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics supporting the mental health needs of post-911 military connected individuals.
Under the general direction of the Practice Manager, the Front Desk Receptionist is responsible for managing client flow to include greeting clients in person and over the phone and managing EHR system. Prioritize incoming documents to appropriate locations, processing co-payments, and facilitating clinician and client administrative needs.
Responsibilities:
  • Manage multi-line phone system at the Cohen Clinic by receiving, routing calls, processing calls etc. in a timely manner paying close attention to the client experience.
  • Serve as a receptionist for the Cohen Clinic, greeting and appropriately directing visitors and staff.
  • Timely facilitation of client/clinician administrative needs to include scheduling appointments and Zoom links for tele-health.
  • Adhere to HIPAA, federal, state, local, and agency guidelines in protecting client privacy, health information, and applicable communications and documentation.
  • Greet clients, verify identification, and obtain documents and information necessary for records maintenance, billing, and insurance claim processing.
  • Report problems with the office equipment to appropriate staff and coordinate maintenance and repair as needed to correct problems.
  • Serve as general back-up to administrative support staff
  • Properly direct calls to other locations/departments/agencies.
  • Serve as assistant mail clerk for the clinic in the sorting and distribution of incoming mail, posting of outgoing mail, and daily mail pick-up and drop-off, including facsimile transmissions.
  • Operate office equipment and routing documents.
  • Participate along with practice manager in the billing process responsibilities including client insurance benefits orientation and collection of insurance co-payment.
  • Maintain a daily log of accounts receivables per policy to include receipts and monthly cash register/balancing report.
  • Maintain cleanliness of assigned workspace, lobby, quiet area, and front desk area.
  • Present a professional image, maintaining a calm, professional manner.
  • Attend all scheduled meetings.
  • Performs other duties as assigned.
Qualities:
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent customer service, verbal and written communication, and presentation skills.
Qualifications:
  • Good verbal communication skills, poise and ability to handle high volume telephones.
  • Front office skills, including outstanding customer service skills
  • Professional written, verbal, and electronic communication skills.
  • Experience using office equipment including high volume copiers, fax, and document scanning equipment.
  • Excellent internal and external customer service skills
  • Efficient time management in a dynamic environment
  • Ability to work as a part of a team.
  • Willingness to learn new functions.
  • Ability to take initiative identifying resources and problem resolution.
  • Prior experience within the military community and/or veteran administrative organizations.
  • Strong consultative abilities, conflict-resolution skills, and collaboration abilities.
  • Analyze problems, identify alternative solutions, project consequences and benefits of proposed actions, and implement recommendations in support of goals.
  • Establish and maintain effective working relationships with those contacted in the course of work including diverse interest groups including advocacy groups and other governmental organizations.
  • Strong working knowledge of Microsoft Office suite including Excel, Word, Outlook, Teams, and Office 365.
  • Ability to utilize Internet for resources.
The Up Center is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, military, veteran status, or any other characteristic protected by applicable law.
The Up Center is a drug free workplace.