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Psa Patient Support Assistant Jobs (NOW HIRING)

POSITION SUMMARY Lead Patient Support Associates (PSAs) will act as the point of contact between ... Lead PSAs will assist the PSA Supervisor and PSA Coordinator by providing training, mentorship, and ...

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Psa Patient Support Assistant information

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$31K

$35.3K

$39K

How much do psa patient support assistant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for psa patient support assistant in the United States is $35,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $36,500.00 per year, depending on experience, location, and employer.

What is a PSA Patient Support Assistant?

PSA Patient Support Assistants are healthcare workers who provide non-clinical support to patients and healthcare teams in hospitals or medical facilities. Their duties often include helping patients with mobility, assisting with meal distribution, transporting patients between departments, and maintaining a clean and safe environment. They play a crucial role in ensuring patient comfort and supporting the efficient operation of healthcare services. While they do not provide direct medical care, their work is essential for patient wellbeing and the smooth running of healthcare settings.

How does a PSA Patient Support Assistant typically collaborate with medical staff and patients during a shift?

As a PSA Patient Support Assistant, you play a crucial role in supporting both patients and the healthcare team. You will regularly assist nurses and doctors by helping with patient mobility, hygiene, and daily needs, ensuring comfort and safety. Effective communication is key, as you'll relay patient concerns to medical staff, update records, and sometimes assist with non-clinical administrative tasks. This collaborative environment fosters strong teamwork and provides valuable exposure to various healthcare disciplines.

What are the key skills and qualifications needed to thrive as a PSA Patient Support Assistant, and why are they important?

To thrive as a Patient Support Assistant, you need a basic understanding of patient care, hygiene assistance, and hospital protocols, often supported by a high school diploma and on-the-job training. Familiarity with hospital information systems, basic medical equipment, and safety protocols is typically required. Compassion, strong communication, and teamwork skills help PSAs provide comfort and efficient service to patients. These skills ensure patients receive attentive, safe support and contribute to the smooth operation of healthcare environments.

What is the difference between Psa Patient Support Assistant vs Medical Assistant?

AspectPsa Patient Support AssistantMedical Assistant
CertificationsBasic patient support training, CPR certification often preferredCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Job ResponsibilitiesPatient greeting, scheduling, assisting with non-clinical tasksClinical tasks, patient intake, assisting with procedures

The Psa Patient Support Assistant primarily handles patient support and administrative tasks, while Medical Assistants perform clinical duties and patient care. Both roles are essential in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What cities are hiring for Psa Patient Support Assistant jobs?

Cities with the most Psa Patient Support Assistant job openings:

What states have the most Psa Patient Support Assistant jobs?

States with the most job openings for Psa Patient Support Assistant jobs include:

What are popular job titles related to Psa Patient Support Assistant jobs?

For Psa Patient Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Psa Patient Support Assistant job openings in the United States as of September 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Patient Support Assistant (PSA) - OBGYN - Highland Park

Highland Park, IL • On-site

Endeavor Health Services
Offices of Mental Health Practitioners • 51 - 200 employees

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Patient Support Assistant

Position Highlights:

Position: Patient Support Assistant

Location: Highland Park, IL

Full Time/Part Time: Part Time

Hours: Monday - Thursday 6:30 am - 5 pm, Fri 6:30 am - 4 pm, rotating Saturdays 8 am – 12:30 pm

Required Travel: Travel to other sites based upon department need

What you will do:

  • Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
  • Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
  • Obtain prior authorization for procedures
  • Review provider templates
  • Provide other administrative support under the direction of the Physicians and Practice Manager

What you will need:

  • Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
  • Certification: N/A
  • Experience: 1 – 2 years in an administrative/customer service position, EPIC knowledge and experience preferred. Enjoy working at a fast pace with the capacity to multi-task, displays flexibility, and takes initiative
  • Unique or Preferred Skills: N/A

Benefits (For full time or part time positions):

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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