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Patient Services Associate Psa Jobs (NOW HIRING)

Jefferson

Patient Services Associate II

Elkins Park, PA · On-site

$16.50 - $20.75/hr

Patient Services Associate (PSA) II The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities ...

CodeForce

Patient Service Rep

Berwyn, PA · On-site

$720 - $860/wk

The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer ...

Pennsylvania Medicine

Patient Services Associate

Radnor, PA · On-site

$15.25 - $19.50/hr

The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer ...

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Patient Services Associate Psa information

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How much do patient services associate psa jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient services associate psa in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What does a patient services associate (PSA) do?

A Patient Services Associate (PSA) is responsible for providing administrative and clerical support in healthcare settings, such as hospitals or clinics. Their duties typically include greeting patients, scheduling appointments, verifying insurance information, handling patient records, and assisting with billing processes. PSAs play a crucial role in ensuring smooth communication between patients and medical staff, helping to create a positive experience for patients. They must have good organizational skills, attention to detail, and excellent customer service abilities. PSAs often serve as the first point of contact for patients, making their role essential in the healthcare process.

What are the key skills and qualifications needed to thrive as a patient services associate (PSA), and why are they important?

To thrive as a Patient Services Associate, you need strong organizational skills, attention to detail, and a background in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, scheduling software, and patient management tools is typically required. Excellent communication, customer service orientation, and problem-solving abilities help build positive relationships with patients and colleagues. These skills ensure efficient clinic operations, accurate patient information management, and a welcoming environment that enhances overall patient satisfaction.

What are some common challenges a patient services associate (PSA) faces in a healthcare setting, and how can they be managed?

Patient Services Associates often encounter high patient volumes, tight schedules, and the need to balance multiple administrative tasks while maintaining excellent customer service. Managing patient expectations and addressing concerns promptly can be challenging, especially during busy periods. Effective communication, strong organizational skills, and teamwork with clinical staff are key to overcoming these challenges. Many PSAs find it helpful to stay up to date with scheduling systems and practice active listening to ensure smooth patient experiences.

What is the difference between Patient Services Associate Psa vs Medical Receptionist?

AspectPatient Services Associate PsaMedical Receptionist
CredentialsHigh school diploma; certification may enhance prospectsHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake

Both roles involve patient interaction and administrative tasks in healthcare settings. The Patient Services Associate Psa typically works in larger healthcare facilities with more complex processes, while the Medical Receptionist often operates in smaller clinics. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

Is being a patient services associate Psa a stressful job?

Patient Services Associates (PSAs) often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and administrative tasks. The job can be stressful during busy periods or when handling difficult patient interactions, but effective communication skills and organization can help manage workload and reduce stress.

What cities are hiring for Patient Services Associate Psa jobs?

Cities with the most Patient Services Associate Psa job openings:

What states have the most Patient Services Associate Psa jobs?

States with the most job openings for Patient Services Associate Psa jobs include:

What are popular job titles related to Patient Services Associate Psa jobs?

For Patient Services Associate Psa jobs, the most frequently searched job titles are:

Patient Services Associate Psa jobs near you
Infographic showing various Patient Services Associate Psa job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,427 per year, or $19 per hour.

Patient Services Associate Float - New Jersey (Full-time)

Cherry Hill, NJ • On-site

Jefferson
Industrial Automation Equipment Manufacturing • 201 - 500 employees
Learn more about Jeffersonexternal

$17 - $20.84/hr

Other

Posted 8 days ago

Job description

Patient Services Associate (PSA) I

Reliable transportation is required, as team members travel to several ambulatory practice locations across Camden, Gloucester, and Burlington Counties in South Jersey. Work hours and locations vary depending on office needs and can occur anytime between 7:00 AM and 8:00 PM. Full-time roles require open availability, while per-diem roles are up to 20 hours per week.

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.

Responsibilities:

  • Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
  • Greets and interacts with patients/visitors in a professional manner, on phone or in person.
  • Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
  • Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
  • Other duties as requested or assigned.

Education:

HS Diploma or equivalent required.

Experience:

Customer service and/or patient facing healthcare experience preferred.

Salary Range

$17.00 to $20.84 Hourly

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Kennedy Medical Group, Practice, PC

Primary Location Address

101 Woodcrest, Cherry Hill, New Jersey, United States of America

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