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Psa Developer Jobs in Illinois (NOW HIRING)

Aris Search

MSP Tier 2

Elgin, IL · On-site

$75K/yr

Tier 2 IT Support Engineer (MSP Environment - In Office + Field Work) Location: Elgin, IL Salary ... Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great ...

Talent Solutions

IT Support Engineer

Chicago, IL

The Systems Support Engineer is a front-line technical role and the first point of contact for ... Diagnosis is methodical and uses JMA's approved tools, the PSA, RMM, remote access, and monitoring ...

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Psa Developer information

What is the difference between Psa Developer vs Psa Engineer?

AspectPsa DeveloperPsa Engineer
CredentialsTypically requires a degree in computer science or related field, with certifications in programming languages or software developmentSimilar credentials, often with additional certifications in systems or network engineering
Work EnvironmentPrimarily software development in office settings, focusing on coding and application designIncludes development and implementation of systems, often involving hardware integration and troubleshooting
Industry UsageCommonly used in software companies, tech firms, and IT departmentsUsed in industries like manufacturing, automation, and systems integration

While both roles involve technical skills and software knowledge, Psa Developers focus more on coding and application development, whereas Psa Engineers often work on system integration and hardware-software interfacing. The choice depends on whether the role emphasizes software creation or system engineering tasks.

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For Psa Developer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Psa Developer jobs in Illinois look for?

The top searched job categories for Psa Developer jobs in Illinois are:

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Cities in Illinois with the most Psa Developer job openings:

Psa Developer jobs near you

MSP Tier 2

Aris Search

Elgin, IL • On-site

$75K/yr

Full-time

Re-posted 12 days ago

Job description

Company Description

We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers.  We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).

Job Description

Job Title: Tier 2 IT Support Engineer (MSP Environment - In Office + Field Work)
Location: Elgin, IL
Salary: Up to $75,000/year
Job Type: Full-time, In-Office with Occasional Field Visits

Are you a tech-savvy problem solver who thrives in a fast-paced, team-focused environment? Do you enjoy troubleshooting challenging issues and working directly with clients to make their IT lives easier? If so, we'd love to meet you.

We're looking for a Tier 2 IT Support Engineer to join our growing team. This is an in-office position with occasional on-site visits to client locations. You'll play a key role in supporting our managed services clients, working alongside a tight-knit team of professionals who genuinely enjoy what they do.

What You'll Be Doing:

  • Provide Tier 2 remote and in-person support for desktops, laptops, printers, and mobile devices.

  • Troubleshoot Windows OS, Microsoft 365, networking issues, and business applications.

  • Assist with server maintenance, network configurations, and cloud services support (Microsoft 365, Azure, etc.).

  • Handle escalations from Tier 1 support and communicate with vendors as needed.

  • Monitor client systems and respond to alerts via RMM tools.

  • Participate in client projects such as workstation deployments, firewall upgrades, or system migrations.

  • Document work thoroughly in our ticketing and documentation systems.

  • Occasionally visit client sites to resolve issues or complete hands-on installations (valid driver's license and reliable transportation required).

What We're Looking For:

  • 2-4 years of experience in an MSP or similar multi-client IT support environment.

  • Strong understanding of Microsoft environments (Windows 10/11, Windows Server, Active Directory, Office 365).

  • Working knowledge of networking fundamentals (DNS, DHCP, firewalls, VPNs, routers/switches).

  • Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.).

  • Great communication skills-both with team members and non-technical clients.

  • Reliable, proactive, and able to manage multiple priorities in a dynamic environment.

  • Ability to lift up to 50 lbs and perform physical tasks related to IT equipment installation.

Bonus Points For:

  • Relevant certifications (CompTIA, Microsoft, Cisco, etc.)

  • Experience with backup and disaster recovery platforms

  • Exposure to scripting or automation tools (PowerShell, etc.)

If you're looking to grow your skills, work with a friendly and capable team, and build long-term client relationships, we'd love to hear from you. Apply now and let's talk!

Qualifications

  • 2-4 years of experience in an MSP or similar multi-client IT support environment.

  • Strong understanding of Microsoft environments (Windows 10/11, Windows Server, Active Directory, Office 365).

  • Working knowledge of networking fundamentals (DNS, DHCP, firewalls, VPNs, routers/switches).

  • Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.).

  • Great communication skills-both with team members and non-technical clients.

  • Reliable, proactive, and able to manage multiple priorities in a dynamic environment.

Additional Information

Salary goes up to $75,000 (depending on experience) with comprehensive benefits.  

Apply