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Psa Customer Service Jobs in Silver Spring, MD (NOW HIRING)

Program Security Assistant

Chantilly, VA · On-site

$39K - $49K/yr

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Program Security Assistant

Chantilly, VA · On-site

$39K - $49K/yr

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Program Security Assistant

Chantilly, VA · On-site

$39K - $49K/yr

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Service Delivery Coordinator

Fairfax, VA · On-site

$19.25 - $25.75/hr

This is a great fit for a highly organized, customer-focused professional who thrives on keeping ... Experience with (or the ability to quickly learn) PSA, ticketing, RMM alert, scheduling, vendor ...

Lead process improvement efforts on the recently implemented Professional Services Automation (PSA ... Customer Focus & Professionalism: Represents PF with consistent professionalism, appropriate ...

Program Security Assistant

Chantilly, VA · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Program Security Assistant

Chantilly, VA · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Program Security Assistant

Chantilly, VA · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Program Security Assistant

Chantilly, VA · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Program Security Assistant

Chantilly, VA

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

PSA shall provide security support to conferences and other program activities as directed by the ... Familiarity with providing customer service for program security support. * Familiarity with ...

Marketing Representative

Pikesville, MD · On-site

$55K - $100K/yr

  • PTO

... services. You will generate new contacts and utilize current sales routes to build relationships ... Monitor updates in PSA for job status, documentation of communication from insurance and customer.

Utilize and maintain the Service Desk PSA and RMM * Root cause analysis for end user problems ... customer needs and position requirements. Security, Risk, and Compliance Roles The Service Desk ...

Showing results 21-40

Psa Customer Service information

See Silver Spring, MD salary details

$10

$19

$27

How much do psa customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for psa customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

Is working for PSA customer service a good job?

Working as a PSA customer service representative involves handling customer inquiries, providing support, and using communication skills. The job typically offers full-time hours, training, and opportunities for advancement, but may also involve high call volumes and performance targets.

What are popular job titles related to Psa Customer Service jobs in Silver Spring, MD?

For Psa Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

Program Security Assistant

MANTECH

Chantilly, VA • On-site

$39K - $49K/yr

Other

Posted 11 days ago


ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 245 rated software companies


Job description

MANTECH seeks a motivated, career and customer-oriented Program Security Assistant to join our team in the Chantilly, VA area.

Program Security Assistant (PSA) provides assistance to the Government security officers serving the individual Directorates or Offices administrative security issues affecting the mission. PSA shall provide security support to conferences and other program activities as directed by the Government PSO.

Responsibilities include, but are not limited to: 

  • Process access requests ensuring proper security paperwork is prepared and submitted.
  • Support the resolution of access and clearance issues that require checking various NRO and community databases, as well as updating and ensuring the accuracy of various government security databases.
  • Maintain and update program security files and associated databases
  • Plan, organize, and implement procedures to protect the content of the government security files, which may include contractor security plans, contact files, classification guides, correspondence, and compartmented documentation
  • Provide ad hoc security support (i.e., security support to large conferences and other program activities as directed by the GPOC).
  • Provide daily support to the customer on the couriering, dispatching and proper handling of classified and unclassified documents IAW referenced executive directives, instructions, and orders.
  • Domestic travel up to 25%

Minimum Qualifications:

  • Bachelor’s Degree with 2 or more years of relevant experience or high school diploma/GED and 6 years of relevant experience
  • Familiarity with personnel security support to include receiving, documenting, and forwarding reportable personal security information as appropriate.
  • Familiarity with providing customer service for program security support.
  • Familiarity with supporting personnel in-processing and out-processing transactions (i.e., Account Action Process Requests, Badge Requests, Suite Access Requests, etc.), SCI indoctrinations and debriefings, and security briefings.
  • Experience with interfacing and briefing military, civilian, and contractor personnel at all levels.

Preferred Qualifications:

  • Candidate should have a working knowledge of IC clearance processing procedures, experience using various databases, and proficient with MS Office.
  • Experience in supporting SCI and SAPs for legacy and evolving programs.
  • Knowledge of security-related IC and DoD policies, procedures and operating instructions. Excellent verbal and written communication skills.
  • Ability to work independently and be a self-starter, as well as a solid group contributor working in a fast-paced environment.
  • Excellent interpersonal skills and the ability to work in a fast-paced team environment are essential, as well as the ability to use discretion when handling sensitive personal information.

Security Clearance Requirements:

  • Must have a current / active TS/SCI with Polygraph

Physical requirements:

  • Must be able to be in a stationary position more than 50% of the time
  • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations
  • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

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