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Provider Services Associate Jobs in Ohio (NOW HIRING)

RH

Client Services Associate

Cleveland, OH · On-site

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

RH

Client Services Associate

Cleveland, OH · On-site

$28 - $32/hr

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

TQL

Carrier Services Associate

Cincinnati, OH

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Carrier Services Associate for TQL, you'll be a critical link between our customers ... Provide updates and communicate directly with the internal sales and support teamsWhere you'll be ...

STRS Ohio

Office Services Associate

Columbus, OH · On-site

$20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... seeking an associate to join the Office Services team. Established in 1920 and serving Ohio ... STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site ...

Strsoh

Office Services Associate

Columbus, OH · On-site

$20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... seeking an associate to join the Office Services team. Established in 1920 and serving Ohio ... STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site ...

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All JobsProvider Services Associate JobsProvider Services Associate Jobs in Ohio

Provider Services Associate information

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are the most commonly searched types of Provider Services jobs in Ohio?

The most popular types of Provider Services jobs in Ohio are:

What are popular job titles related to Provider Services Associate jobs in Ohio?

For Provider Services Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Provider Services Associate jobs in Ohio look for?

The top searched job categories for Provider Services Associate jobs in Ohio are:

What cities in Ohio are hiring for Provider Services Associate jobs?

Cities in Ohio with the most Provider Services Associate job openings:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Client Services Associate

RH

Cleveland, OH • On-site

Full-time

Re-posted 16 days ago

Restoration Hardware rating

7.4

Company rating: 7.4 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

18th of 62 rated furniture retailers

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. 

YOUR RESPONSIBILITIES

  • Live Our Vision, Values and Beliefs every day
  • Greet and welcome RH Clients and assist with any questions or concerns
  • Assist in connecting clients with the right Associates based on their purchase needs
  • Assist and communicate with clients in the Gallery, over the phone and through email
  • Provide an elevated level of client services support to Gallery Partners to resolve client concerns
  • Become well-versed on RH product and offerings 
  • Create a luxury service experience in every interaction
  • Exhibit broad understanding of the organization

OUR REQUIREMENTS

  • Customer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferred
  • Ability to recognize and respond to multiple priorities
  • Strong organizational and time management skills
  • Strong verbal and written communication skills
  • Commitment to quality, detail focused on all levels
  • People and relationship-driven
  • Commitment to quality, detail-focused on all levels
  • Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications

OUR PHYSICAL REQUIREMENTS

  • Ability to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniques
  • Ability to maneuver effectively around gallery floor, stock room and office
  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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