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Provider Services Associate Jobs in Arkansas (NOW HIRING)

EoS Fitness

Service Associate - Night

Hot Springs, AR · On-site

$12.75 - $17/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Provide information about gym services, programs, and membership options. * Address member ...

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Provider Services Associate information

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are popular job titles related to Provider Services Associate jobs in Arkansas?

For Provider Services Associate jobs in Arkansas, the most frequently searched job titles are:

What cities in Arkansas are hiring for Provider Services Associate jobs?

Cities in Arkansas with the most Provider Services Associate job openings:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Service Associate - Night

EoS Fitness

Hot Springs, AR • On-site

$12.75 - $17/hr

Full-time

Re-posted 28 days ago

Key responsibilities

  • Greet members and guests with a friendly and professional attitude

  • Provide information about gym services, programs, and membership options, and handle member inquiries and requests

  • Check-in members and guests using the gym's management system and oversee check-in alerts and notifications

Job description

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Overnight Service Associate will handle member inquiries and requests, offering knowledgeable assistance, and ensuring every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Overnight Associate's remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.

Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Greet members and guests with a friendly and professional attitude
  • Provide information about gym services, programs, and membership options.
  • Address member inquiries, concerns, and complaints promptly and professionally.
  • Check-in members and guests using the gym's management system.
  • Oversee and manage check-in alerts and notifications.
  • Ensure the front desk area is clean, organized, and stocked with necessary supplies.
  • Process payments for memberships, classes, and retail items.
  • Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
  • Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
  • Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Qualifications:

  • Previous experience in customer service or front desk role.
  • Experience or strong interest in the fitness industry is a plus
  • Excellent interpersonal skills with a customer-focused attitude.
  • Ability to multitask and handle a fast-paced environment.
  • Proficiency in MS Office and familiarity with gym management software.
  • Strong organizational and problem-solving skills.
  • Must be able to work overnight hours - 10pm - 6am but may vary on business needs.
  • And, of course, someone who embraces our Core Values!

Requirements:

  • CPR certification required within 30 days of hire.
  • Must attend all mandatory company trainings withing 30 days of employment.
  • Follow all current company policies and standard operating procedures, which may be updated or changed over time.
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to bend routinely and repetitively to lift more than 40 lbs.
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.

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