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Provider Services Associate Jobs in Arkansas (NOW HIRING)

EoS Fitness

Service Associate

Hot Springs, AR · On-site

$12.75 - $17/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Provide information about gym services, programs, and membership options. * Address member ...

PAH Management

Guest Services-Hourly

Fayetteville, AR · On-site

$14 - $15/hr

Position Summary The Guest Services Associate is primarily responsible for checking hotel guests in and out courteously and providing information to guests and visitors. This position processes all ...

PAH Management

Guest Services-Hourly

Fayetteville, AR · On-site

$14 - $15/hr

Position Summary The Guest Services Associate is primarily responsible for checking hotel guests in and out courteously and providing information to guests and visitors. This position processes all ...

Savers Value Village

Customer Service Associate

Fort Smith, AR · On-site

$14 - $19.25/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... providing our partners with valuable funding for their community-based programs and services. You ...

Savers/Value Village

Customer Service Associate

Fort Smith, AR · On-site

$12.50 - $17.25/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... providing our partners with valuable funding for their community-based programs and services. You ...

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Provider Services Associate information

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are popular job titles related to Provider Services Associate jobs in Arkansas?

For Provider Services Associate jobs in Arkansas, the most frequently searched job titles are:

What cities in Arkansas are hiring for Provider Services Associate jobs?

Cities in Arkansas with the most Provider Services Associate job openings:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Social Services Associate - Inpatient (Days)

Mercy

Fort Smith, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Mercy rating

6.5

Company rating: 6.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers

Job description

Find your calling at Mercy! Are you passionate about helping patients navigate complex healthcare needs and ensuring they receive the support and resources necessary for successful outcomes? Mercy is seeking a compassionate and collaborative Social Worker - Inpatient Care Management to join our team.
In this role, you will partner with patients, families, physicians, nurses, and interdisciplinary healthcare teams to coordinate care, address psychosocial needs, facilitate discharge planning, and support positive patient outcomes throughout the continuum of care. Position Details:

What You'll Do

  • Conduct comprehensive psychosocial assessments of patients and families.

  • Identify barriers to care and develop intervention strategies to improve outcomes.

  • Coordinate discharge planning, including referrals for home health, durable medical equipment, transportation, medication assistance, and community resources.

  • Collaborate with physicians, nursing staff, care managers, and external agencies to support safe and timely patient transitions.

  • Assist with crisis intervention, guardianship, power of attorney, and other legal or ethical concerns when appropriate.

  • Support initiatives focused on reducing length of stay, improving patient satisfaction, and enhancing care management outcomes.

  • Document assessments, interventions, and care plans within the electronic medical record.

  • Provide education and guidance to patients, families, and healthcare team members regarding available resources and discharge expectations.

  • Participate in quality improvement activities and performance initiatives that support exceptional patient care.

QualificationsRequired

  • Bachelor's degree in Psychology, Sociology, Social Science, or a related field.

  • Minimum of two years of experience in a clinical or healthcare setting.

  • Strong assessment, critical thinking, and problem-solving abilities.

  • Excellent verbal and written communication skills.

  • Effective time management and organizational skills.

  • Advanced computer proficiency.

  • Knowledge of human behavior and the clinical aspects of medical social work.

  • Ability to work collaboratively with patients, families, physicians, and interdisciplinary teams.

Preferred

  • Previous experience in hospital-based care management, case management, discharge planning, or medical social work.

  • Experience working with community resources and post-acute care services.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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