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Provider Services Associate Jobs in Arkansas (NOW HIRING)

PAH Management

Guest Services Associate - Hourly

Rogers, AR · On-site

$14 - $16/hr

Position Summary The Guest Services Associate is primarily responsible for checking hotel guests in ... Provide excellent customer service to arriving and departing guests and owners. * Check guests in ...

Kentucky Department for Public Health

$14.89 - $18.52/hr

An entry-level position under limited supervision provides support to one or more programs, such as ... Services Reporting and Billing Procedures (PSRS). POST EMPLOYMENT REQUIREMENTS: EMPLOYEES IN THIS ...

Kentucky Department for Public Health

$14.89 - $18.52/hr

An entry-level position under limited supervision provides support to one or more programs, such as ... Services Reporting and Billing Procedures (PSRS). POST EMPLOYMENT REQUIREMENTS: EMPLOYEES IN THIS ...

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Provider Services Associate information

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are popular job titles related to Provider Services Associate jobs in Arkansas?

For Provider Services Associate jobs in Arkansas, the most frequently searched job titles are:

What cities in Arkansas are hiring for Provider Services Associate jobs?

Cities in Arkansas with the most Provider Services Associate job openings:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Guest Services Associate - Hourly

Phoenix American Hospitality LLC

Rogers, AR • On-site

$13.75 - $16.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Guest Services Associate

The Guest Services Associate is primarily responsible for checking hotel guests in and out courteously and providing information to guests and visitors. This position processes all payments according to established hotel requirements, ensures that procedures are completed to the hotel's standards, and assists wherever necessary to deliver optimum guest service.

Essential Duties and Responsibilities

The following is a representative list of duties and is not exhaustive. Other duties may be assigned.

Guest Check-In and Check-Out
  • Provide excellent customer service to arriving and departing guests and owners.
  • Check guests in and out and make reservations and confirmations.
  • Efficiently maintain daily organization of the front desk operation.
Payment Processing and Procedures
  • Process all payments according to established hotel requirements, including cash and credit card handling procedures.
  • Follow PAH Management operational policies and procedures, including safety and security standards, to consistently exceed guest expectations.
Guest Communication and Service
  • Communicate with guests and co-workers, receive and transmit mail, phone, and written messages, and relay pertinent information using logbooks.
  • Provide information to guest and visitor inquiries; coordinate all guest requests for special arrangement of services, and courteously and efficiently inform guests of hotel services, features, and room amenities.
  • Assist with guest issues with professionalism, maintaining a hospitable attitude.
  • Perform other duties as assigned by the Front Office Manager.
What You Bring

Required:

  • High school diploma or equivalent required.
  • Customer service experience required, preferably in a hotel or related field.
  • Ability to multitask, remain detail-oriented, and stay service-centric in a fast-paced position with constant guest interaction.
  • Ability to evaluate and select among alternative courses of action quickly and accurately, and to work well in stressful, high-pressure situations.
  • Ability to communicate information and ideas clearly, and to effectively listen to and understand the concerns and issues raised by co-workers and guests.

Preferred:

  • Previous front desk or guest services experience in a hotel or related hospitality setting.
  • Experience with hotel property management systems (PMS).
Work Environment and Physical Requirements
  • This position is based on property in Bentonville/Rogers, AR.
  • Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs.); ability to bend, lift, and remain standing or walking for the entire shift.
  • Fast-paced front desk environment with constant guest interaction; must work well under pressure.
Compensation and Benefits

Compensation: PAH Management offers a competitive base salary/pay commensurate with experience.

Benefits include:

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • 401(k) Retirement Plan
  • Term Life and AD&D Insurance
  • Employee Incentive Program
  • Voluntary Life Insurance (self, spouse, and child)
  • Hotel Stay Perks (Marriott and Hilton programs)
  • Accident, Critical Illness, and Hospital Indemnity Insurance
  • Educational Reimbursement
  • Paid Time Off
  • Manager in Training Program (where applicable)
About PAH

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity EmployerPhoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

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