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Provider Relationship Manager Jobs in Rhode Island

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Provider Relationship Manager information

What is a provider relationship manager?

A Provider Relationship Manager is a professional who acts as a liaison between healthcare providers, such as doctors or hospitals, and insurance companies or health organizations. Their main role is to build and maintain positive relationships with providers, ensuring effective communication and resolving any issues related to contracts, billing, or performance. They work to improve provider satisfaction, streamline processes, and support the organization's goals in delivering quality healthcare services.

What are the key skills and qualifications needed to thrive as a provider relationship manager?

To thrive as a Provider Relationship Manager, you need a strong understanding of healthcare networks, contract negotiation, and provider relations, often supported by a degree in healthcare administration or business. Familiarity with healthcare management systems, CRM tools, and data analysis platforms is typically required. Exceptional interpersonal skills, problem-solving ability, and effective communication help build trust and resolve issues with providers. These competencies are crucial for maintaining productive partnerships, ensuring service quality, and supporting organizational objectives in a competitive healthcare environment.

What are some common challenges a provider relationship manager faces when working with healthcare providers, and how can they be addressed?

Provider Relationship Managers often encounter challenges such as aligning organizational goals with provider expectations, addressing concerns about reimbursement rates, and managing communication across multiple stakeholders. Building strong, trust-based relationships and maintaining clear, transparent communication are key strategies for overcoming these obstacles. Regularly scheduled meetings, active listening, and prompt follow-up on issues help foster collaboration and ensure providers feel supported, ultimately leading to more effective partnerships.

What is the difference between Provider Relationship Manager vs Account Manager?

AspectProvider Relationship ManagerAccount Manager
CredentialsRelevant certifications (e.g., healthcare management, customer service)Sales or customer service certifications often preferred
Work EnvironmentHealthcare or insurance settings, provider networksVarious industries, client-focused environments
Employer & IndustryHealthcare providers, insurance companiesMultiple industries including tech, retail, finance
Search & Comparison IntentFocus on provider relations, healthcare partnershipsFocus on client accounts, sales, and retention

The Provider Relationship Manager primarily manages relationships with healthcare providers or insurance networks, focusing on partnerships and service quality. In contrast, an Account Manager typically handles client accounts across various industries, emphasizing sales and customer retention. While both roles involve relationship management, their industry focus and daily responsibilities differ significantly.

What are popular job titles related to Provider Relationship Manager jobs in Rhode Island?

For Provider Relationship Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Provider Relationship Manager jobs in Rhode Island look for?

The top searched job categories for Provider Relationship Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Provider Relationship Manager jobs?

Cities in Rhode Island with the most Provider Relationship Manager job openings:

Provider Relationship Manager jobs near you
Infographic showing various Provider Relationship Manager job openings in Rhode Island as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Business Banking Relationship Manager I

Citizens Bank

Johnston, RI • On-site

Full-time

Re-posted 20 days ago

Job description


At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.
Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.
Primary responsibilities include
  • Develop consultative relationships with small business clients in your target market with annual revenues ranging from one million to ten million dollars.
  • Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
  • Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
  • Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you're prepared to identify, assess and mitigate lending risk.
  • Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA's and Attorneys.
  • Actively engage in significant community activity to expand potential customer base.

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Bachelor's degree or equivalent combination of education and experience, required.
  • 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
  • Business to Business sales experience required.
  • Motivated self-starter with demonstrated leadership ability and potential.
  • Successfully operate in a "team" atmosphere building upon and leveraging strong internal and external network.
  • Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
  • Proficiency with portfolio/account management preferred.
  • Ability to understand core business products and services. Consistent record of sales and outside calling skills.
  • Excellent communication (written & verbal) and interpersonal skills.
  • Ability to develop strong customer and colleague relationships.

Hours and Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday - Friday

#LI-citizens4
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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