ZipRecruiter

Log In

1

Provider Relationship Manager Jobs in Delaware (NOW HIRING)

WSFS Bank

GCM Relationship Manager

Wilmington, DE · On-site

$92K - $152K/yr

The Relationship Manager will be responsible for administering a book of existing accounts and ... WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage ...

WSFS Bank

GCM Relationship Manager

Wilmington, DE · On-site

$92K - $152K/yr

The Relationship Manager will be responsible for administering a book of existing accounts and ... WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage ...

Wsfsbank

GCM Relationship Manager

Wilmington, DE

$92K - $152K/yr

The Relationship Manager will be responsible for administering a book of existing accounts and ... WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage ...

next page

Showing results 1-20

All JobsProvider Relationship JobsProvider Relationship Manager JobsProvider Relationship Manager Jobs in Delaware

Provider Relationship Manager information

What is a provider relationship manager?

A Provider Relationship Manager is a professional who acts as a liaison between healthcare providers, such as doctors or hospitals, and insurance companies or health organizations. Their main role is to build and maintain positive relationships with providers, ensuring effective communication and resolving any issues related to contracts, billing, or performance. They work to improve provider satisfaction, streamline processes, and support the organization's goals in delivering quality healthcare services.

What are the key skills and qualifications needed to thrive as a provider relationship manager?

To thrive as a Provider Relationship Manager, you need a strong understanding of healthcare networks, contract negotiation, and provider relations, often supported by a degree in healthcare administration or business. Familiarity with healthcare management systems, CRM tools, and data analysis platforms is typically required. Exceptional interpersonal skills, problem-solving ability, and effective communication help build trust and resolve issues with providers. These competencies are crucial for maintaining productive partnerships, ensuring service quality, and supporting organizational objectives in a competitive healthcare environment.

What are some common challenges a provider relationship manager faces when working with healthcare providers, and how can they be addressed?

Provider Relationship Managers often encounter challenges such as aligning organizational goals with provider expectations, addressing concerns about reimbursement rates, and managing communication across multiple stakeholders. Building strong, trust-based relationships and maintaining clear, transparent communication are key strategies for overcoming these obstacles. Regularly scheduled meetings, active listening, and prompt follow-up on issues help foster collaboration and ensure providers feel supported, ultimately leading to more effective partnerships.

What is the difference between Provider Relationship Manager vs Account Manager?

AspectProvider Relationship ManagerAccount Manager
CredentialsRelevant certifications (e.g., healthcare management, customer service)Sales or customer service certifications often preferred
Work EnvironmentHealthcare or insurance settings, provider networksVarious industries, client-focused environments
Employer & IndustryHealthcare providers, insurance companiesMultiple industries including tech, retail, finance
Search & Comparison IntentFocus on provider relations, healthcare partnershipsFocus on client accounts, sales, and retention

The Provider Relationship Manager primarily manages relationships with healthcare providers or insurance networks, focusing on partnerships and service quality. In contrast, an Account Manager typically handles client accounts across various industries, emphasizing sales and customer retention. While both roles involve relationship management, their industry focus and daily responsibilities differ significantly.

What are popular job titles related to Provider Relationship Manager jobs in Delaware?

For Provider Relationship Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Provider Relationship Manager jobs in Delaware look for?

The top searched job categories for Provider Relationship Manager jobs in Delaware are:

What cities in Delaware are hiring for Provider Relationship Manager jobs?

Cities in Delaware with the most Provider Relationship Manager job openings:

Provider Relationship Manager jobs near you

Relationship Manager II

First Citizens Community Bank

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

First Citizens Community Bank rating

3.8

Company rating: 3.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

171st of 171 rated banks

Job description

Description:
  • Utilize relationship management skills and techniques to service and expand current business relationships by proactive, ongoing contact with the customers to determine their financial needs and developing appropriate solutions by offering a broad spectrum of financial products and services (including, but not limited to, loans, deposits, cash management, merchant and wealth management services) in order to enhance existing business relationships and contribute to the bank’s profit and growth objectives.
  • Develop and administer a portfolio of commercial loans that meet or exceed the bank’s credit quality and profitability by demonstrating sound credit analysis, loan structuring and conducting annual reviews in compliance with established internal and regulatory policies and procedures while providing excellent customer service in order to contribute to the bank’s profit and growth objectives.
  • Identify and proactively contact non-customers individually or jointly with other financial service specialists in order to determine needs and provide solutions to new customers while maintaining a proactive new business development program in order to develop new business relationships and contribute to the bank’s profit and growth objectives.
  • Submit reports including reports on business development activities (such as pipeline report and weekly action plans) and report on emerging or potential problem loans in an accurate and timely manner in order to keep management informed of business development activities, problem loans and other information.
  • Develop and maintain a personal program for maintaining an adequate level of knowledge in lending, asset management and other banking matters, and demonstrate personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.
Requirements:
  • General knowledge and understanding of lending laws and regulations.
  • Specific knowledge of the bank's lending policies and procedures.
  • Ability to determine payments, insurance costs, ratios, et cetera.
  • Proficient in Microsoft Office Suite and related program software.
  • Proficient with or the ability to quickly learn position-related software.
  • Good communication and interpersonal skills and an ability to make presentations.
  • Excellent customer service skills.
  • Bachelor’s degree in business or banking, or equivalent educational experience.
  • Three-plus years of commercial lending experience.
  • Successful business development experience.
  • Experience in community and civic activities.

BENEFITS: Comprehensive benefit package to include:

  • Health, dental, and vision benefits
  • 401k w/ company match
  • Paid time off; paid holidays
  • Group and voluntary life insurance and disability insurance
  • Aflac supplemental plans
  • Employee Assistance Program


Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.


First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

What First Citizens Community Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply