Pay Rate: $30/hr - $35/hr
Name:Customer Relations Specialist (DS3000)
Duration: 3 Months
Location:3420 South Oliver Street, Wichita, Kansas 67210
Skills:
This position is an aftermarket CSR and involves working in Boeing/Spirit quoting software
This person will determine production status, check system for replacement parts, work with our MEs with Spare configurations, make make/buy decisions, and administrate the quote and follow through on quoting to the customer
This role will have responsibility for supporting AOG and spares requirements and will liaison with Boeing on the requests
This is a critical role to support the flying fleet.
Must be detail oriented and have 5 years of customer service experience
Aerospace experience or Degree with Customer Service Experience
Shift timings - 7:30 AM or 8 AM to 3:30 PM or 4 PM
Hiring manager will interview candidates prior to offer
This is potential contract to hire role for a great performer
Duties:
Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events, product demonstrations, evaluations, and deliveries.
• Provides support to senior management.
• Manages budgets and the distribution of promotional items.
• Interfaces with customers and leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluations, and special event planning.
• Completes logistical requirements and supports overall marketing and program goals and objectives.
• Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, and company and customer ethics regulations and guidelines.
• Acts as liaison between customers and company executive management.