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Provider Relations Associate Jobs in Georgia (NOW HIRING)

ProCare Rx

Pharmacy Network Rep

Gainesville, GA

EDUCATION AND EXPERIENCE Associate's Degree with two years of experience in a health care setting working with contracts, regulatory compliance and/or provider relations preferred. PBM experience a ...

Alphabe Insight Inc

Public Relations Assistant

Atlanta, GA · On-site

$45K - $50K/yr

Company Description At Entertainment Travel Associates , we specialize in providing exceptional ... Job Summary We are seeking a motivated Public Relations Assistant to support community outreach ...

ProCare Rx

Pharmacy Network Rep

Gainesville, GA · On-site

EDUCATION AND EXPERIENCE Associate's Degree with two years of experience in a health care setting working with contracts, regulatory compliance and/or provider relations preferred. PBM experience a ...

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Provider Relations Associate information

What is a provider relations associate?

Provider Relations Associates are professionals who serve as the primary point of contact between healthcare providers (such as doctors and hospitals) and insurance companies or healthcare organizations. Their main responsibilities include maintaining positive relationships with providers, addressing concerns or issues, educating providers about policies and procedures, and ensuring compliance with contracts. They play a key role in facilitating communication and resolving any disputes to ensure efficient healthcare delivery and satisfaction on both sides.

What are the main challenges provider relations associates face when working with healthcare providers?

Provider Relations Associates often navigate complex communication channels between healthcare providers and insurance companies. One common challenge is addressing concerns or resolving issues related to provider contracts, reimbursement, and compliance with policies. Balancing the needs of providers with organizational guidelines requires strong negotiation and problem-solving skills. Additionally, maintaining positive relationships while handling high volumes of inquiries and ensuring accurate documentation can make the role fast-paced and demanding, but also rewarding for those who enjoy dynamic, collaborative environments.

What are the key skills and qualifications needed to thrive as a provider relations associate?

To thrive as a Provider Relations Associate, you need a solid understanding of healthcare administration, contract management, and provider network operations, usually supported by a bachelor's degree in a related field. Familiarity with healthcare management systems, claims processing platforms, and proficiency in Microsoft Office Suite are commonly required. Strong interpersonal communication, negotiation, and problem-solving abilities are vital soft skills for building and maintaining positive relationships with healthcare providers. These competencies ensure effective collaboration, resolve issues efficiently, and support the overall performance of the provider network.

What is the difference between Provider Relations Associate vs Provider Relations Coordinator?

AspectProvider Relations AssociateProvider Relations Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer healthcare or customer service experienceHigh school diploma; healthcare or administrative experience often preferred
Work EnvironmentOffice setting, healthcare organizations, insurance companiesOffice environment, healthcare facilities, insurance providers
Employer & Industry UsageHealthcare insurers, provider networks, managed care organizationsHealthcare insurers, provider networks, healthcare administration
Common Search & Comparison IntentYesYes

The Provider Relations Associate and Provider Relations Coordinator roles share similarities in work environment and industry usage, often involving communication with healthcare providers and supporting network relations. The main differences lie in responsibilities: associates typically handle basic provider inquiries and data entry, while coordinators may oversee provider onboarding and relationship management. Both roles require similar credentials and are vital in healthcare administration, making them common points of comparison for job seekers in this field.

What are the most commonly searched types of Provider Relations jobs in Georgia? The most popular types of Provider Relations jobs in Georgia are:
What are popular job titles related to Provider Relations Associate jobs in Georgia? For Provider Relations Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Provider Relations Associate jobs in Georgia look for? The top searched job categories for Provider Relations Associate jobs in Georgia are:
What cities in Georgia are hiring for Provider Relations Associate jobs? Cities in Georgia with the most Provider Relations Associate job openings:
Provider Relations Associate jobs near you

Patient Relations Representative, Forsyth

Northside Hospital Inc.

Cumming, GA • On-site

$13.75 - $18/hr

Full-time

Re-posted 14 days ago

Northside Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Processes complaints and concerns brought forward by patients, families and visitors.  Serves as the initial representative for the organization during the grievance process and identifies options for resolution.  Provides direct intervention with staff/patient/family conflict; acts as internal and external resource for referrals to meet customer's needs.  Makes recommendations for process improvement on behalf of customers to increase the level of patient satisfaction. Maintains direct contact with patients of all ages, families, and visitors to provide emotional support, assistance, and the hospital grievances.  The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations. 

Qualifications

REQUIRED

 

  • High School diploma or equivalent education (GED) or post-secondary education
  • Two (2) years of experience in an occupation requiring advocacy, public relations, customer service, or in a medical setting
  • Ability to type a minimum of 30 words per minute

    •  PREFERRED

  • Associates, Bachelors or Master's Degree in Social Science, Business Administration, Health Administration, Education or related field
  • Demonstrated knowledge and skill with the Microsoft Office Suite application (specifically Microsoft Word, Microsoft Excel and Microsoft Teams)
  • Functional knowledge of patient registration, electronic health record and other patient information software/applications
  • Bilingual (Spanish preferred)
  • Strong interpersonal, organizational, and customer service skills
  • Excellent written and oral communication skills
  • Strong problem-solving skills and ability to work independently
    • Work Hours:Varies (8 Hour shifts)Weekend Requirements:Yes- Rotating BasisOn-Call Requirements:NoEmployment Type: OTHER

    What Northside Hospital employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Northside Hospital logo

    About Northside Hospital

    Sourced by ZipRecruiter

    * 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Year founded

    1970

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