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Provider Operations Manager Jobs in Arkansas (NOW HIRING)

SSA Marine

Port Operations Manager

Van Buren, AR

The Port Operations Manager provides a sound, structured organization and coordinates all equipment and activity to fulfill the operational requirements of our customers with the objective of ...

SSA Marine

Port Operations Manager

Van Buren, AR · On-site

The Port Operations Manager provides a sound, structured organization and coordinates all equipment and activity to fulfill the operational requirements of our customers with the objective of ...

Amazon

Sr. Operations Manager

Little Rock, AR · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing ...

Amazon

Sr. Operations Manager

Little Rock, AR · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing ...

Amazon

Sr. Operations Manager

Little Rock, AR · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing ...

CHAS Health

$81K - $119K/yr

Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place ... Manages Staffing Coordinators, Float/Locum clinical employees and OSS functionality, providing ...

PetSmart

Retail Operations Manager

Hot Springs, AR · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Hot Springs, AR · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Hot Springs, AR

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

PetSmart

Retail Operations Manager

Paragould, AR

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Accountable for, provides oversight, and validates proper execution of inventory management and ...

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Provider Operations Manager information

What is a provider operations manager?

A Provider Operations Manager is responsible for overseeing the daily operations and performance of healthcare provider networks within an organization. They ensure that providers comply with company policies, regulatory requirements, and quality standards. Their duties often include managing provider onboarding and credentialing processes, resolving operational issues, and improving provider relations. By streamlining these processes, they help maintain efficient healthcare delivery and enhance patient outcomes.

What are the key skills and qualifications needed to thrive as a provider operations manager?

To excel as a Provider Operations Manager, you need strong leadership abilities, analytical skills, and a background in healthcare administration—often supported by a bachelor’s or master’s degree in a related field. Familiarity with healthcare management software, data analytics tools, and compliance systems such as HIPAA is typically required. Exceptional communication, problem-solving, and relationship-building skills help you coordinate effectively with providers and internal teams. These competencies are crucial for ensuring operational efficiency, regulatory compliance, and high-quality service delivery in healthcare organizations.

What is the difference between Provider Operations Manager vs Provider Network Coordinator?

AspectProvider Operations ManagerProvider Network Coordinator
CredentialsBachelor's degree, industry certifications often preferredHigh school diploma or equivalent, relevant certifications beneficial
Work EnvironmentOffice-based, managerial oversight, strategic planningOffice or remote, administrative support, coordination tasks
Employer & Industry UsageHealth insurance companies, healthcare providersHealthcare networks, insurance providers, provider organizations

The Provider Operations Manager typically oversees broader operational functions, including strategy and team management, while the Provider Network Coordinator focuses on maintaining provider relationships and network logistics. Both roles are essential in healthcare organizations but differ in scope and responsibilities.

What are some common challenges faced by provider operations managers, and how can they be addressed?

Provider Operations Managers often encounter challenges such as streamlining communication between healthcare providers and administrative teams, ensuring compliance with regulatory standards, and optimizing operational workflows. Addressing these challenges requires implementing clear protocols, leveraging technology for data management, and fostering a collaborative team environment. Proactive problem solving and continuous training are also key to adapting to evolving regulations and maintaining efficient operations.
What are popular job titles related to Provider Operations Manager jobs in Arkansas? For Provider Operations Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Provider Operations Manager jobs in Arkansas look for? The top searched job categories for Provider Operations Manager jobs in Arkansas are:
What cities in Arkansas are hiring for Provider Operations Manager jobs? Cities in Arkansas with the most Provider Operations Manager job openings:
Provider Operations Manager jobs near you

Insurance - Senior Operations Manager

First Western

Fort Smith, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

This is an excellent career opportunity to work directly with the President of an outstanding independent insurance firm. First Western offers a people first culture that values and supports its employees. The Insurance Operations Manager will be responsible for overseeing the daily operations of the agency to ensure efficiency, accountability, growth, and exceptional client service. This leadership role manages internal staff operations, workflow systems, personnel development, and operational performance while working directly with the President to execute the agencys strategic goals. The ideal candidate is organized, process-oriented, people-focused, and capable of leading a fast-paced independent insurance agency environment. Competitive base salary and full benefits.


Benefits

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Health Insurance

Retirement Plan

Employee Stock Ownership


Responsibilities

Staff Leadership & Management

  • Oversee and manage account managers, customer service representatives, and support staff.
  • Assist in recruiting, interviewing, hiring, and onboarding new employees.
  • Develop and oversee training programs for new and existing staff.
  • Conduct employee performance evaluations and provide coaching and accountability.
  • Foster a positive, professional, and team-oriented workplace culture.

Operations & Workflow Management

  • Audit workflows, task management systems, and daily operations to ensure efficiency and consistency.
  • Monitor employee productivity, task completion, and service standards.
  • Create, document, and improve internal procedures and agency processes.
  • Identify operational bottlenecks and implement solutions for improved performance.
  • Ensure compliance with agency standards, carrier guidelines, and internal procedures.

Human Resources & Administrative Oversight

  • Manage employee timecards, attendance, PTO requests, and vacation scheduling.
  • Maintain staffing schedules and ensure adequate operational coverage.
  • Assist ownership with employee relations and personnel matters.
  • Help develop and enforce agency policies and procedures.

Carrier & Production Oversight

  • Audit Insurance carriers production numbers.
  • Monitor agency production goals, retention metrics, and performance benchmarks.
  • Assist in tracking commissions, incentives, and carrier performance requirements.
  • Maintain strong working relationships with carrier representatives and agency partners.

Strategic & Executive Support

  • Work directly with the President on agency growth initiatives and operational strategy.
  • Help establish agency goals, KPIs, and accountability systems.
  • Provide operational reports and recommendations to agency leadership.
  • Support implementation of new technology, automation, and agency management systems.
  • Participate in budgeting, forecasting, and operational planning initiatives.

Requirements
  • P&C License
  • Experience in insurance agency operations or insurance management preferred.
  • Strong leadership and personnel management experience.
  • Excellent organizational and communication skills.
  • Ability to manage multiple priorities and deadlines.
  • Experience with agency management systems and CRM platforms - Applied Epic.
  • Strong problem-solving and decision-making abilities.
  • Understanding of insurance workflows, carrier relations, and production reporting.