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Protective Service Officer Jobs (NOW HIRING)

Protective Services - Officer

Wilmington, NC · On-site

$16.25 - $19.50/hr

Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established ...

The Protective Services Officer will help support a 24 hour, 7-day per week shift schedule. Successful candidates must have flexibility to work any shift including afternoons, midnights, weekends ...

The Protective Services Officer will help support a 24 hour, 7-day per week shift schedule. Successful candidates must have flexibility to work any shift including afternoons, midnights, weekends ...

... and protection to the people and property of the College of Lake County, and is proactive in ... Community Service Officers Group EEO Statement College of Lake County is an Equal Opportunity ...

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... basis protected by federal, state, or local law. Equal Opportunity Employer This employer is ...

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... protected by federal, state, or local law.

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... protected by federal, state, or local law.

Protective Security Officers

Frederick, MD

$17.50 - $22/hr

The Protective Security Officer will assist Federal Protective Service in the protection of Federal ... facilities, property, employees, and facility guests on behalf of the people of the United States.

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... basis protected by federal, state, or local law. Equal Opportunity Employer This employer is ...

The Community Service Officers perform and provide specialized para-professional and technical ... protective services position. Highly Desired Qualifications: Ability to work a 4/10 schedule, and ...

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Protective Service Officer information

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$29K

$56.6K

$100.5K

How much do protective service officer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for protective service officer in the United States is $56,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Protective Service Officer, and why are they important?

To thrive as a Protective Service Officer, you need a solid understanding of security procedures, risk assessment, and incident response, often backed by relevant law enforcement or security qualifications. Familiarity with surveillance systems, access control technology, and, in some regions, specific certifications in security operations are commonly required. Strong situational awareness, communication skills, and the ability to remain calm under pressure are essential soft skills for this role. These abilities are crucial for ensuring the safety of people and property while responding effectively to potential threats.

What jobs are considered protective services?

Protective service jobs include roles such as security guards, police officers, correctional officers, and private investigators. These positions involve safeguarding people, property, or information and often require relevant training, certifications, or licenses. Protective service officers typically work in environments like government agencies, private security firms, or correctional facilities.

What are Protective Service Officers?

Protective Service Officers (PSOs) are law enforcement personnel who are primarily responsible for providing security and protection for people, places, and assets. Their duties often include patrolling designated areas, monitoring security systems, performing access control, and responding to incidents or emergencies. PSOs may work for government agencies, critical infrastructure sites, or private organizations, ensuring the safety of employees, visitors, and property. They receive specialized training in security procedures, conflict management, and emergency response. The specific responsibilities and authority of a PSO can vary depending on their employer and jurisdiction.

Is a degree needed to become a protective services officer?

A degree is not typically required to become a protective services officer, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as observation, communication, and physical fitness are important, and some positions may require specialized training or certifications. Requirements can vary depending on the agency or organization.

What are the duties of a PSO?

A Protective Service Officer (PSO) is responsible for maintaining safety and security in designated areas, such as government buildings, transportation hubs, or private properties. Their duties include patrolling, monitoring surveillance equipment, controlling access, responding to incidents, and enforcing security protocols. PSOs often work with security tools and may require certification or training in security procedures.

What are the most common challenges faced by Protective Service Officers, and how can they effectively manage them?

Protective Service Officers often encounter challenges such as remaining vigilant during long shifts, effectively de-escalating tense situations, and adapting to rapidly changing security threats. These professionals can manage these challenges through regular training in situational awareness, strong communication skills, and teamwork. Many organizations provide ongoing support and resources, including mental health services and refresher courses, to ensure officers remain resilient and prepared for the demands of the role.

What is the difference between Protective Service Officer vs Security Guard?

AspectProtective Service OfficerSecurity Guard
Required CredentialsSecurity license, training in public safetySecurity license, basic training
Work EnvironmentPublic spaces, government facilities, eventsPrivate properties, retail stores, offices
Employer & IndustryGovernment agencies, public safety sectorsPrivate security companies, businesses

Protective Service Officers and Security Guards both ensure safety but differ mainly in their work environments and employer types. Protective Service Officers typically work in public spaces or government facilities, requiring specific public safety training, while Security Guards often operate in private settings. Understanding these differences helps in choosing the right career path or job search focus.

What is a pso cop?

A PSO cop refers to a Protective Service Officer who is responsible for providing security and protection services in various settings such as government buildings, transportation hubs, or private facilities. They typically undergo specialized training, may carry communication devices, and work in shifts to ensure safety and security. Certification requirements vary by jurisdiction but often include background checks and security training.
More about Protective Service Officer jobs
What cities are hiring for Protective Service Officer jobs? Cities with the most Protective Service Officer job openings:
What states have the most Protective Service Officer jobs? States with the most job openings for Protective Service Officer jobs include:
Protective Services - Officer

Protective Services - Officer

Novant Health

Wilmington, NC • On-site

$16.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Novant Health rating

7.2

Company rating: 7.2 out of 10

Based on 446 frontline employees who took The Breakroom Quiz

331st of 872 rated healthcare providers


Job description

What We Offer
Schedule: 12 hour shifts- ON CALL AS NEEDED
Location:
Novant Health New Hanover Regional Medical Center
Novant Health Scott's Hill Medical Center
Why Choose Novant Health Protective Services?
  • Competitive Benefits and Total Rewards Package: Medical, Dental, Vision, Retirement, Paid Time Off.
  • Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.
  • Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management-all led by certified in-house instructors.
  • Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.
  • Professional Gear Provided: Includes ballistic vest/carrier and a yearly uniform allowance.
  • Education Support: Tuition reimbursement for college-level coursework and degree programs.
  • Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.
  • Collaborative & Diverse Team: Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations.

As a Protective Services Officer, you will:
  • Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
  • Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
  • Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Qualifications:
  • Education: High School Diploma or GED, required.
  • Experience: Healthcare Public Safety/Police, preferred.
  • Licensure/Certification: IAHSS Basic and/or Adv Training Certifications within 6 months of hire, required.
  • NCPPSB Armed Security Office Registration Permit within 12 months of hire, required. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required

Additional Skills (required):
  • BLS/CPR within 90 days of hire through employment. Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established by Novant Health.
  • Public contact experience.
  • Satisfactorily completes all required organizational and departmental basic, field, and in-service training courses as well as courses that support our Emergency Management efforts such as decontamination or hazardous materials awareness training .
  • Basic computer skills.
  • Ability to successfully complete generic and department-specific skills validation and competency testing.
  • Ability to accurately receive and transmit information by radio and telephone.
  • Ability to translate observations and information into legible, complete, and accurate reports.
  • No criminal record. Maintains valid driver's license in the state of residence. Maintains compliance with the Novant Health Vehicle Use, Requirements & Guidelines Policy. Immediately notifies Director of Public Safety or Public Safety Manager of any and all charges relating to the operation of a motor vehicle and/or criminal complaint.

Additional Skills (preferred):
  • Security, law enforcement or military experience.

Make a difference. Protect what matters most.
Apply today to take the next step in your public safety career with a healthcare security leader.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
2026-237430

What Novant Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Novant Health

Sourced by ZipRecruiter

Novant Health is a not-for-profit integrated system of 16 medical centers and more than 1,900 physicians in over 800 locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant Health's more than 36,000 team members and physician partners care for patients and communities in North Carolina and South Carolina.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Winston-Salem, NC, US

Year founded

1997