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Promotional Merchandise Jobs (NOW HIRING)

Virgin Voyages

Promotions & Merchandising Lead

Plantation, FL · On-site

$17 - $21.75/hr

The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...

Stantec

Promotions Specialist

Houston, TX · On-site

$20 - $27.50/hr

... promotional merchandise as appropriate, including client giveaways • Understands related costs/timelines for materials development and purchase and, shipping to assist in budgeting • Updates and ...

Stantec

Promotions Specialist

Denver, CO · On-site

$72K - $104K/yr

... promotional merchandise as appropriate, including client giveaways • Understands related costs/timelines for materials development and purchase and, shipping to assist in budgeting • Updates and ...

sycuan

Entertainment Ambassador

El Cajon, CA

$15.75 - $20/hr

Distribute promotional merchandise as directed. * Other duties as assigned . Job Specifications: Education and Experience: Essential: * 1 year of guest service experience * Cash handling experience ...

Stantec

Promotions Specialist

Denver, CO · On-site

$22.75 - $31.25/hr

... promotional merchandise as appropriate, including client giveaways • Understands related costs/timelines for materials development and purchase and, shipping to assist in budgeting • Updates and ...

N-C

Marketing Coordinator

Virginia Beach, VA · On-site

$24.04 - $27.88/hr

Support branded apparel, promotional product, and merchandise requests across Busch USA entities. * Coordinate ordering, inventory tracking, distribution, and fulfillment of promotional items and ...

sycuan

Entertainment Ambassador

El Cajon, CA · On-site

$15.75 - $20/hr

Distribute promotional merchandise as directed. * Other duties as assigned . Job Specifications: Education and Experience: Essential: * 1 year of guest service experience * Cash handling experience ...

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All JobsPromotional Merchandise Jobs

Promotional Merchandise information

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$29

How much do promotional merchandise jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for promotional merchandise in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a promotional merchandise specialist, and why are they important?

To thrive as a Promotional Merchandise Specialist, you need a solid understanding of marketing principles, product sourcing, and branding, often supported by experience in sales or marketing and a relevant degree. Familiarity with inventory management software, design tools like Adobe Illustrator, and supplier databases is typically required. Creativity, strong communication, and organizational skills help professionals excel in client relations and project management. These abilities ensure the successful delivery of branded merchandise that meets client goals and enhances brand visibility.

What are some common challenges faced by professionals in promotional merchandise roles, and how can they be addressed?

Professionals in promotional merchandise often encounter challenges such as tight deadlines, managing large inventories, and ensuring brand consistency across various products. Successful team members stay organized by using inventory management software and collaborating closely with suppliers and internal marketing teams. Building strong vendor relationships and maintaining clear communication helps ensure timely delivery and product quality. Being proactive and adaptable in addressing last-minute changes or client requests is key to thriving in this fast-paced environment.

What is promotional merchandise?

Promotional merchandise refers to products branded with a company’s logo or message that are used to promote a business, event, or brand. These items—such as pens, t-shirts, mugs, and tote bags—are typically given away at events, trade shows, or as part of marketing campaigns to increase brand awareness and customer loyalty. The goal is to keep the brand visible to potential customers and create a positive association with the company. Promotional merchandise is an effective marketing tool because it provides a tangible reminder of a brand.

What is the difference between Promotional Merchandise vs Promotional Product Specialist?

AspectPromotional MerchandisePromotional Product Specialist
CredentialsTypically no formal certifications requiredMay require knowledge of marketing and product sourcing
Work EnvironmentWarehouses, suppliers, or online platformsOffice settings, client meetings, and vendor negotiations
Industry UsageUsed by marketing teams to promote brands through physical itemsWorks with clients to select and customize promotional products

Promotional Merchandise involves the creation and distribution of branded items to promote a company or event, often involving inventory management. Promotional Product Specialists focus on advising clients, sourcing products, and customizing items to meet marketing goals. While both roles are integral to promotional campaigns, the Merchandise role emphasizes logistics and inventory, whereas the Specialist role emphasizes client consultation and product selection.

More about Promotional Merchandise jobs
What cities are hiring for Promotional Merchandise jobs? Cities with the most Promotional Merchandise job openings:
What states have the most Promotional Merchandise jobs? States with the most job openings for Promotional Merchandise jobs include:
What job categories do people searching Promotional Merchandise jobs look for? The top searched job categories for Promotional Merchandise jobs are:
Promotional Merchandise jobs near you
Infographic showing various Promotional Merchandise job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $38,198 per year, or $18.4 per hour.

Customer Service Representative

Brand Addition

Saint Louis, MO • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 5 days ago

Job description

Customer Service Representative - Promotional Merchandise
St. Louis, MO
Brand Addition is a global leader in the creative promotional merchandise and marketing arena and one of the largest promotional product distributors in the world. Our reputation for quality, creativity, service and customer satisfaction is second to none. Our impressive client list includes some of the following: Google, Indeed, Edward Jones, Enterprise, eBay, Cadillac, Inter Parfums, and Clarins to name a few. With annual sales in excess of $120 million, Brand Addition employs over 400 people globally across our 8 operations in the US, Europe, and Asia. We focus on providing ethically-sourced promotional merchandise to help some of world's largest brands communicate their brand message on both a local and global basis.
Who we are looking for
We are looking for a friendly and energetic individual who wants to work closely with our customers to help resolve any issues that arise. Our Customer Service team is our front line to making sure a customer's experience is positive, so we need the right attitude for this position
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Maintaining a positive, empathetic and professional attitude toward customers at all times
  2. Responding promptly to customer inquiries
  3. Communicating with customers through various channels
  4. Acknowledging and resolving customer complaints
  5. Understanding our customers and their products so that you can answer questions
  6. Processing orders and requests
  7. Communicating and coordinating with team members as necessary
  8. Ensuring customer satisfaction and provide professional customer support
  9. Reviewing client surveys and respond back according to our guidelines, as well as share important information with key internal team members
  10. Reviewing task reports and follow up on assigned functions and orders with internal members or clients in specified or noted timeframes.
  11. Noting all interactions w/customer, carriers, internal members) in comments or notes areas in regards to orders and accounts
  12. Contacting freight carriers, follow-up on requests with carriers and communicate information as needed to other members or carriers

Necessary Skills:
  • Associates degree preferred but not required
  • Previous employment experience minimum of 3 years required
  • Attention to detail, positive attitude and desire to succeed
  • Professional and customer-specific written and verbal communication
  • Ability to stay calm when customers are stressed or upset
  • Comfortable using computers
  • Friendly and polite
  • Detail oriented
  • Product, website, carrier knowledge
  • Ability to follow directions as described in procedures

What you can expect from us:
Culture
  • Brand Addition may be fast paced but it's a fun and friendly place to work. We have a big footprint globally but remain personal and transparent in an inspiring and dynamic environment. You can expect quality and value to be built into everything we do. You'll have the support of a close network of colleagues, other teammates and managers to blue sky with and provide counsel and support on any and all projects.

Career and Development
  • We want you to develop your career with us and we'll support you every step of the way to help you reach your goals. You can expect to have full induction and training relevant to your role as well as a mentor within the team to help you along the way.
  • We are excited about where we are heading and looking for the right person to join our Field Sales Team! If you are ready to explore the challenging yet gratifying path we are traversing, then submit your resume and cover letter explaining why you are an excellent fit with the Brand Addition team! brandaddition.com

Apply