... merchandise or promotional products industry. * 5+ years of direct team leadership and sales management experience. * Strong track record of strategic client relationship management and revenue ...
... merchandise or promotional products industry. * 5+ years of direct team leadership and sales management experience. * Strong track record of strategic client relationship management and revenue ...
Merchandise Manager
Pensacola, FL · On-site
$40K - $50K/yr
Manage Shopify storefront operations including online fulfillment, promotions, customer service, and product launches * Coordinate merchandise ordering, vendor communication, artwork approvals ...
Merchandise Manager
Pensacola, FL · On-site
$40K - $50K/yr
Manage Shopify storefront operations including online fulfillment, promotions, customer service, and product launches * Coordinate merchandise ordering, vendor communication, artwork approvals ...
Merchandise Planner
$69K - $107K/yr
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Quick apply
Merchandise Planner
$69K - $107K/yr
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Merchandise Planner
Coppell, TX · On-site
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Merchandise Planner
Coppell, TX · On-site
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Merchandise Planner
Coppell, TX · On-site
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
Merchandise Planner
Coppell, TX · On-site
Develop sales and margin goals for promotional events within assigned categories; coordinate with the Allocation team to support appropriate inventory levels on promotional merchandise. * Identify ...
... promotional merchandise. * Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. * Occasional cash handling. Must receive cash ...
... promotional merchandise. * Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. * Occasional cash handling. Must receive cash ...
... promotional merchandise. * Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. * Occasional cash handling. Must receive cash ...
... promotional merchandise. * Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. * Occasional cash handling. Must receive cash ...
Promotional and Apparel Product Development Manager - Merch
Manhattan, NY · On-site
$80K - $115K/yr
... Promotional Merchandise & Apparel ... The Merchandise Manager will lead the merchandise department and is responsible for creating ...
Quick apply
Promotional and Apparel Product Development Manager - Merch
Manhattan, NY · On-site
$80K - $115K/yr
... Promotional Merchandise & Apparel ... The Merchandise Manager will lead the merchandise department and is responsible for creating ...
Promotions & Merchandising Lead
Plantation, FL · On-site
$17 - $21.75/hr
The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...
Promotions & Merchandising Lead
Plantation, FL · On-site
$17 - $21.75/hr
The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...
Promotional and Apparel Product Development Manager - Merch
Portland, OR · On-site
$80K - $115K/yr
... Promotional Merchandise & Apparel ... The Merchandise Manager will lead the merchandise department and is responsible for creating ...
Quick apply
Promotional and Apparel Product Development Manager - Merch
Portland, OR · On-site
$80K - $115K/yr
... Promotional Merchandise & Apparel ... The Merchandise Manager will lead the merchandise department and is responsible for creating ...
Promotions Representative
Cleveland, OH · On-site
$15/hr
Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager. * Maintain records, charts, and graphs of promotions on a ...
Promotions Representative
Cleveland, OH · On-site
$15/hr
Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager. * Maintain records, charts, and graphs of promotions on a ...
Promotions & Merchandising Lead
Plantation, FL · On-site
$17 - $21.75/hr
The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...
Promotions & Merchandising Lead
Plantation, FL · On-site
$17 - $21.75/hr
The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...
Promotions & Merchandising Lead
$17 - $21.75/hr
The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...
Promotions & Merchandising Lead
$17 - $21.75/hr
The Promotions & Merchandising Lead is responsible for defining the strategy, structure, and governance of consumer booking promotions and ensuring consistent, effective merchandising of products and ...
Director of Strategic Partnerships
Henderson, NV · On-site
$75K - $100K/yr
Casino/hospitality marketing, player development, or promotional merchandise sales (continuity/VIP programs). * B2B Sales Relationships: Long cycle, multistakeholder deals; executive level trust ...
Director of Strategic Partnerships
Henderson, NV · On-site
$75K - $100K/yr
Casino/hospitality marketing, player development, or promotional merchandise sales (continuity/VIP programs). * B2B Sales Relationships: Long cycle, multistakeholder deals; executive level trust ...
Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager. * Maintain records, charts, and graphs of promotions on a ...
Quick apply
Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager. * Maintain records, charts, and graphs of promotions on a ...
Director of Strategic Partnerships
Henderson, NV · On-site
$75K - $100K/yr
Casino/hospitality marketing, player development, or promotional merchandise sales (continuity/VIP programs). * B2B Sales Relationships: Long cycle, multistakeholder deals; executive level trust ...
Director of Strategic Partnerships
Henderson, NV · On-site
$75K - $100K/yr
Casino/hospitality marketing, player development, or promotional merchandise sales (continuity/VIP programs). * B2B Sales Relationships: Long cycle, multistakeholder deals; executive level trust ...
... promotional merchandise. * Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. * Occasional cash handling. Must receive cash ...
... promotional merchandise. * Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms. * Occasional cash handling. Must receive cash ...
Business Development Representative (BDR)
Lafayette, LA · On-site
$18/hr
... promotional merchandise from golf's top brands. We sell and print over 300,000 customized golf balls each week, powered by proprietary visualization, CRM, and fulfillment platforms. Our mission is to ...
Business Development Representative (BDR)
Lafayette, LA · On-site
$18/hr
... promotional merchandise from golf's top brands. We sell and print over 300,000 customized golf balls each week, powered by proprietary visualization, CRM, and fulfillment platforms. Our mission is to ...
Merchandising Manager
Chicago, IL · On-site
$73.01 - $85K/day
... promotional merchandise planning; ensures full compliance with promotional guidelines and brand partner requirements while maintaining optimal inventory levels that support sales objectives and brand ...
Merchandising Manager
Chicago, IL · On-site
$73.01 - $85K/day
... promotional merchandise planning; ensures full compliance with promotional guidelines and brand partner requirements while maintaining optimal inventory levels that support sales objectives and brand ...
Promotional Merchandise information
See salary details
$14.90 - $16.24
16% of jobs
$16.51 is the 25th percentile. Wages below this are outliers.
$16.24 - $17.57
45% of jobs
$18.25 is the 75th percentile. Wages above this are outliers.
$17.57 - $18.90
27% of jobs
$18.90 - $20.24
4% of jobs
$20.24 - $21.57
3% of jobs
$21.57 - $22.90
1% of jobs
$22.90 - $24.24
1% of jobs
$24.24 - $25.57
0% of jobs
$25.57 - $26.90
0% of jobs
$26.90 - $28.23
1% of jobs
$28.23 - $29.57
1% of jobs
$14
$18
$29
How much do promotional merchandise jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Promotional Merchandise Specialist, and why are they important?
What are some common challenges faced by professionals in promotional merchandise roles, and how can they be addressed?
What is promotional merchandise?
What is the difference between Promotional Merchandise vs Promotional Product Specialist?
| Aspect | Promotional Merchandise | Promotional Product Specialist |
|---|---|---|
| Credentials | Typically no formal certifications required | May require knowledge of marketing and product sourcing |
| Work Environment | Warehouses, suppliers, or online platforms | Office settings, client meetings, and vendor negotiations |
| Industry Usage | Used by marketing teams to promote brands through physical items | Works with clients to select and customize promotional products |
Promotional Merchandise involves the creation and distribution of branded items to promote a company or event, often involving inventory management. Promotional Product Specialists focus on advising clients, sourcing products, and customizing items to meet marketing goals. While both roles are integral to promotional campaigns, the Merchandise role emphasizes logistics and inventory, whereas the Specialist role emphasizes client consultation and product selection.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 28 days ago
Job description
LOCATION:
- This role requires candidates to live within a reasonable commuting distance of one of our BDA office locations: Woodinville, WA; Atlanta, GA; Austin, TX; Dallas, TX; Troy, MI; New York (Midtown Manhattan), NY or Indianapolis, IN.
- The position follows a hybrid schedule of 4 days onsite and 1 day remote each week, and relocation or proximity to one of these offices is required.
Position Summary
As a key member of the Sales Leadership Team, the Director, Client Services plays a vital role in both the strategic direction and day-to-day leadership of assigned enterprise and hybrid client accounts. This role requires a dynamic leader who combines strong sales and operational acumen with the ability to drive strategic growth, mentor high-performing teams, and build trusted long-term client and internal partnerships.
You will be responsible for leading a team which may consist of National Account Director(s), National Account Manager(s), Account Manager(s) and Associate Account Manager(s), driving revenue growth across a portfolio of enterprise accounts, and ensuring consistent, high-quality delivery of branded merchandise solutions that meet client objectives and contractual commitments. This is a client-centric, results-driven position focused on delivering value through partnership, innovation, and operational excellence.
Key Responsibilities
Strategic Leadership & Planning
- Collaborate with Sales, Program and Operational leadership to define account-specific growth strategies and align them with overall business objectives.
- Lead strategic planning sessions with account teams to develop marketing, promotional, and brand engagement strategies for key clients.
- Analyze financial data, sales trends, and client performance to craft strategic plans and ensure continued margin and revenue growth.
- Represent client needs within BDA and act as a key voice in Sales Leadership discussions, contributing to broader company planning and best practices.
Client Relationship Management
- Serve as the sales leadership point of contact for a portfolio of enterprise accounts, building long-term, trusted partnerships with clients.
- Lead efforts to understand and address client priorities, KPIs, and brand compliance standards while proactively identifying opportunities for added value.
- Oversee the development and execution of Quarterly/Annual Business Reviews (QBRs/ABRs) and other strategic initiatives.
- Monitor and enhance client satisfaction using data and insights such as NPS and VOC feedback.
Team Leadership & Development
- Manage, mentor, and develop a team of Account Managers and support staff, fostering a culture of accountability, collaboration, and continuous growth.
- Continually ensure updated Large Account Management Plans are well- documented for clear achievable strategy goals, executed by assigned team members, followed by all internally, and are designed to meet and exceed client expectations.
- Create client purpose, vision and business objectives which extend out from one to three years as a proactive retention strategy.
- Conduct regular 1:1s, team meetings, performance reviews, and coaching conversations to ensure alignment with KPIs and forecast goals.
- Support professional development, identify leadership potential, and create growth opportunities within the team.
- Partner with HR to lead hiring, onboarding, and talent planning efforts.
Operational Execution & Sales Enablement
- Monitor team activity to ensure Salesforce CRM compliance, accurate forecasting, pipeline health, and timely quote/order processing.
- Oversee execution of large client projects and ensure alignment with internal resources, vendors, and compliance procedures.
- Collaborate with internal departments including Programs, Marketing, Merchandising, Sales Ops, and Finance to support seamless service delivery.
- Proactively forecast resource needs and potential allocations within assigned sales team and internally.
- Manage assigned P&L, budget targets, and OPEX controls to ensure both revenue growth and margin preservation.
- Client contract negotiation, content drafting, amendment/addendum drafting, execution management.
Cross-Functional & External Engagement
- Actively engage with industry trends, client industries, and marketplace developments to bring fresh insights and innovation to clients.
- Support business development efforts and assist with strategic pitches, program launches, and new client onboarding as needed.
- Represent the voice of the client in internal forums and act as a liaison across cross-functional teams.
Qualifications
- Bachelor's degree in Business, Marketing, Communications, or related field.
- 10+ years of experience in enterprise sales, account management, or client services, preferably in the branded merchandise or promotional products industry.
- 5+ years of direct team leadership and sales management experience.
- Strong track record of strategic client relationship management and revenue growth.
- Proficient in Salesforce or similar CRM platforms; strong Excel and PowerPoint skills.
- Exceptional communication, presentation, and negotiation skills, especially with executive-level clients.
- Financial acumen, including budgeting, forecasting, and margin analysis.
- Ability to manage multiple priorities in a fast-paced, client-focused environment.
- Willingness to travel approximately 50%.
Key Competencies
- Strategic and critical thinking with hands-on execution capability
- Leadership through collaboration and accountability
- Client-first mindset with a passion for brand building
- Analytical, data-driven decision making
- Creative problem-solving and adaptability
We are pleased to share the base salary range for this position is $150k to $180k. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
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BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
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Must be 18 years or older to apply.
About BDA
Sourced by ZipRecruiter
Industry
Marketing
Company size
501 - 1,000 Employees
Headquarters location
Woodinville, WA, US
Year founded
1984