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Project Success Manager Jobs in Addison, IL (NOW HIRING)

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer ...

Customer Success Manager

Chicago, IL ยท Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer ...

Customer Success Manager

Chicago, IL ยท Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

Customer Success Manager

Chicago, IL ยท On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.

S. degree or equivalent business experience preferred. * 3+ years of experience in Customer Success, Account Management, Business Development, Management Consulting, Project Management, or another ...

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Client Success Manager

South Barrington, IL ยท Remote

$70K - $85K/yr

This role functions similarly to a technical project manager, guiding clients through platform ... Client Success Managers do not carry revenue or quota responsibility. Instead, this role focuses on ...

Project Manager

Chicago, IL ยท Remote

$40K - $45K/yr

Coordinate project team members and stakeholders to ensure project success * Manage project budgets, expenses, and financial reporting * Identify and mitigate project risks and issues * Communicate ...

Customer Success Manager

Chicago, IL ยท On-site

$87K - $103K/yr

Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is ... Project Management experience and/or PMP certification preferred. Benefits and Perks including but ...

Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is ... Project Management experience and/or PMP certification preferred. Benefits and Perks including but ...

Customer Success Manager

Chicago, IL ยท On-site

$87K - $103K/yr

Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is ... Project Management experience and/or PMP certification preferred. Benefits and Perks including but ...

Position:Customer Success Manager Reports To: Directorof CustomerSuccess Location:Chicago Job ... Project Management experience and/or PMP certificationpreferred. Benefits and Perks including but ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...

Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is ... Project Management experience and/or PMP certification preferred. Benefits and Perks including but ...

Customer Success Manager, Revenue Suite Stripe is a financial infrastructure platform for ... project success, retention, and renewal specifically in relation to Stripe's Revenue and Finance ...

As the Customer Success Manager you will be responsible for developing customer relationships that ... You thrive in a fast-paced, high-intensity environment where you balance multiple projects and can ...

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Proven ability to manage multiple customers and projects simultaneously * Comfortable balancing customer success with commercial outcomes, including renewals, upsells, and cross-sells * Comfortable ...

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Project Success Manager information

See Addison, IL salary details

$45.1K

$105.2K

$169.8K

How much do project success manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for project success manager in Addison, IL is $105,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $128,700.00 per year, depending on experience, location, and employer.

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What job categories do people searching Project Success Manager jobs in Addison, IL look for? The top searched job categories for Project Success Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Project Success Manager jobs? Cities near Addison, IL with the most Project Success Manager job openings:

Customer Success Manager

Tractian

Chicago, IL โ€ข On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Customer Success Manager

The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.

Responsibilities

  • Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;
  • Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;
  • Drive customer accounts growth by delivering successful ROI and relationship building;
  • Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects

Requirements

  • Business-driven mindset and customer facing experience;
  • More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;
  • Experience in management of projects and small teams;
  • Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Bachelor's degree in Engineering or a related field.
  • Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.
  • Valid driver's license with a good standing record.

Bonus Points

  • Maintenance specific experience with usage of CBM and CMMS tools;
  • Experience in implementing Lean Manufacturing or Six Sigma methodologies

Compensation

Competitive Salary

Premium Medical, Dental, and Vision Coverage

Paid Time Off (PTO): 15 Days

401(k) Retirement Plan

Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.

Gympass Membership - Access a wide range of gyms and training programs.

Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.

Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.