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Project Success Manager Jobs in Addison, IL (NOW HIRING)

Azul

Customer Success Manager

Chicago, IL

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... Project management experience a plus * Strong understanding of Java/JVM, performance tuning, and ...

Azul

Customer Success Manager

Chicago, IL · Remote

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... Project management experience a plus * Strong understanding of Java/JVM, performance tuning, and ...

Azul

Customer Success Manager

Chicago, IL · On-site +1

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... Project management experience a plus * Strong understanding of Java/JVM, performance tuning, and ...

UpGuard

Customer Success Manager

Chicago, IL · Remote

$85K - $100K/yr

What will you bring? * 2+ years' experience in customer success, project management or account management. * An understanding of cyber risk management or risk management frameworks. * Experience with ...

Schedule Engine

Customer Success Manager

Chicago, IL

As the Customer Success Manager you will be responsible for developing customer relationships that ... You thrive in a fast-paced, high-intensity environment where you balance multiple projects and can ...

Tractian

Customer Success Manager

Chicago, IL · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Tractian

Customer Success Manager

Chicago, IL

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Flexera

Customer Success Manager

Itasca, IL · On-site +1

Learn more at flexera.com A Customer Success Manager (CSM) is a cross-functional and natural leader ... Lead cross-functional projects of continuous improvement for the company Coach new-hire CSMs for ...

Rise25

Client Success Manager

Chicago, IL · Remote

Rise25 is looking for a Client Success Manager to be the primary client contact with Rise25 clients ... Be the project leader and primary client contact in managing all phases of the strategy behind the ...

AvePoint

Partner Success Manager

Chicago, IL · Remote

Develop success plans for strategic partner accounts by creating metrics to support onboarding ... Excellent written/verbal communication, organization, presentation, and project management skills

AvePoint

Partner Success Manager

Chicago, IL · On-site

Develop success plans for strategic partner accounts by creating metrics to support onboarding ... Excellent written/verbal communication, organization, presentation, and project management skills

YCharts Inc

Customer Success Manager

Chicago, IL · On-site

$85K - $95K/yr

We are seeking an Asset Management Customer Success Manager to partner with leading asset ... Ability to manage and prioritize multiple projects concurrently * Client and team-oriented attitude

Codehs

Customer Success Manager

Chicago, IL · On-site

$64K - $78K/yr

About the role CodeHS is looking for an Customer Success Manager to help manage school ... Bring context and big picture awareness We consider the projects we work on in their context and ...

project44

Customer Success Manager

Chicago, IL · On-site

Strong project management skills - you keep all the moving pieces organized and on time * A deep ... success experience with a complex SaaS/technology solution * Experience making data driven ...

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of ... Proactively advanced service tasks and projects to anticipate client needs and exceed expectations.

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of ... Proactively advanced service tasks and projects to anticipate client needs and exceed expectations.

FORM

Customer Success Manager

Chicago, IL · Remote

$75K - $85K/yr

As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world ... You've managed simultaneous projects in a customer-facing role where you were directly accountable ...

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All JobsProject Success JobsProject Success Manager JobsProject Success Manager Jobs in Addison, IL

Project Success Manager information

See Addison, IL salary details

$45.1K

$105.2K

$169.8K

How much do project success manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for project success manager in Addison, IL is $105,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $128,700.00 per year, depending on experience, location, and employer.

What is a Project Success Manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a Project Success Manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Project Success Manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What job categories do people searching Project Success Manager jobs in Addison, IL look for? The top searched job categories for Project Success Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Project Success Manager jobs? Cities near Addison, IL with the most Project Success Manager job openings:
Project Success Manager jobs near you

Customer Success Manager

Azul

Chicago, IL

$165K - $180K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our customers have the best possible experience from onboarding throughout their lifetime with Azul.  This role will primarily focus on accounts in the Central and Western US.
What You'll Do (aka Responsibilities)
Customer Success:
  • Own the post sales customer relationship.  Execute an On Boarding session with all new Azul customers providing them with a "welcome packet" that includes contact information, useful links to training materials and other various resources.  Set the proper expectations for the customer journey to include migration, health checks, business reviews, and renewals.  Schedule the first business review during the on boarding session.
  • Lead (Plan, Prep, coordinate, and execute) in conjunction with the Account Executive, Sales Engineer, and Renewal Sales Specialist (RSS) a series of communications and "check in" meetings throughout the lifecycle of the customer including:
    • Welcome meeting in conjunction with the Sales AE and Pre-Sales Engineers to understand desired outcomes.
    • Regular cadence of check in meetings
    • Conduct formal Azul Business Reviews
      • Follow the Business Review format:  Know the Customer, Planning (Patches, Sec Briefings) and Education (Features, Roadmap, tips and tricks)
    • Follow up reviews of migration plans and progress
    • Provide Product feature updates
  • Act as a liaison for customer requests, questions, and escalations to ensure issues are received and addressed by the appropriate organizations within Azul in a timely manner.
  • Monitor and gather key customer information related to customer support interactions, cases, and downloads to establish an ongoing "risk profile" of key customers and record health score in SFDC.
  • Maintain internal data systems (SFDC, Clari, with all customer intelligence gathered through research and interaction.
  • Drive attendance of key customers to individual or group Security reviews with CTO or other Azul sponsored meetings.
  • Work with RSS and Account Executives to identify renewals risk, mitigate customer churn risk, and identify and facilitate expansion opportunities.
What You'll Bring (Experience, Education, Skills)
  • 7+ years' experience in either Customer Success, Customer Support, or Sales Engineer role
  • BS or MS in computer science related degree
  • Demonstrated experience in technical role, preferably in software or complimentary industry
  • Demonstrated experience working directly with, engaging in-person, virtually, and by email with prospects and customers.
  • Project management experience a plus
  • Strong understanding of Java/JVM, performance tuning, and application deployment models (on-premises, cloud, containerized), preferred
  • Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics.
  • Excellent Presentation skills as well as verbal and written communication skills
$165,000 - $180,000 a year
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job $115,500-$126,000 and this job is also eligible for commission/variable pay.  Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.
What we Offer
         Comprehensive compensation and healthcare packages
         Referral Program
         Work-life balance, remote-first, paid time off, company shutdown, holidays
         Work with top experts worldwide whom contribute to the Java ecosystem
 
Our Culture & Values
 
         Maniacal Customer Focus
         Innovation & Excellence
         Initiative & Courage
         Impact & Influence
         Integrity & Transparency
         Diversity, Inclusion & Teamwork
 
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
 
Employment at Azul is contingent upon the completion of reference and background checks.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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