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Project Success Manager Jobs in Pennsylvania (NOW HIRING)

Shipfusion

Customer Success Manager

Harrisburg, PA · On-site

$70K - $80K/yr

Reporting to the VP of Client Success you will be a key part of managing the success of Shipfusion ... Managing customer projects through our proprietary customer portal * Be able to succeed in a high ...

Shipfusion

Customer Success Manager

York, PA · On-site

$70K - $80K/yr

Reporting to the VP of Client Success you will be a key part of managing the success of Shipfusion ... Managing customer projects through our proprietary customer portal * Be able to succeed in a high ...

Shipfusion

Senior Customer Success Manager

York, PA · On-site

$80K - $95K/yr

Senior Customer Success Manager York, Pennsylvania, United States Shipfusion gives brands the best ... Managing customer projects through our proprietary customer portal * Be able to succeed in a high ...

FreedomPay

Customer Success Manager

Philadelphia, PA · Hybrid

Oversee multiple client accounts and projects at once with strong attention to detail * Ability to ... Minimum of 4 years in a customer-facing role such as Customer Success, Account Management, or ...

FreedomPay

Customer Success Manager

Philadelphia, PA · On-site

As a Customer Success Manager, you'll be the primary point of contact for a book of enterprise ... Oversee multiple client accounts and projects at once with strong attention to detail * Ability to ...

FreedomPay

Customer Success Manager

Philadelphia, PA · Hybrid

Oversee multiple client accounts and projects at once with strong attention to detail * Ability to ... Minimum of 4 years in a customer-facing role such as Customer Success, Account Management, or ...

IDEX

Customer Success Manager

Pittsburgh, PA · On-site

The Customer Success Manager (CSM) is a mid-level role focused on technical account management ... Highly organized with proven project and task planning capabilities * Dependable, self-motivated ...

ShipMonk

Merchant Success Manager

Pittston, PA · On-site

The Merchant Success Manager will be involved in all aspects of the merchant experience. They will ... Update and assist with internal projects for merchants, to increase merchant satisfaction

Magellan Health, Inc.

Client Success Manager

Home, PA · On-site +1

$93K - $159K/yr

General Job Information Title Client Success Manager Grade 29 Work Experience - Required Account Management, IT, Project/Program Management Work Experience - Preferred Education - Required A ...

IDEX

Customer Success Manager

Pittsburgh, PA

The Customer Success Manager (CSM) is a mid-level role focused on technical account management ... Highly organized with proven project and task planning capabilities * Dependable, self-motivated ...

IDEX

Customer Success Manager

Pittsburgh, PA · On-site

The Customer Success Manager (CSM) is a mid-level role focused on technical account management ... Highly organized with proven project and task planning capabilities * Dependable, self-motivated ...

DEFINITI LLC

Client Success Manager I

Erie, PA · On-site

This role requires the ability to manage multiple projects, possess a proactive problem-solving ... Success Manager processes and best practices Requirements COMPETENCIES REQUIRED Strong ...

IDEX

Customer Success Manager

Pittsburgh, PA · On-site

The Customer Success Manager (CSM) is a mid-level role focused on technical account management ... Highly organized with proven project and task planning capabilities * Dependable, self-motivated ...

Definiti

Client Success Manager I

Erie, PA · On-site +1

This role requires the ability to manage multiple projects, possess a proactive problem-solving ... Success Manager processes and best practices Requirements COMPETENCIES REQUIRED • Strong ...

Shipfusion

Senior Customer Success Manager

York, PA · On-site

Managing customer projects through our proprietary customer portal * Be able to succeed in a high ... Support the Customer Success Account Managers and wider Customer Success team on escalated issues ...

Shipfusion

Senior Customer Success Manager

York, PA

$80K - $95K/yr

Managing customer projects through our proprietary customer portal * Be able to succeed in a high ... Support the Customer Success Account Managers and wider Customer Success team on escalated issues ...

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All JobsProject Success JobsProject Success Manager JobsProject Success Manager Jobs in Pennsylvania

Project Success Manager information

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What does a successful project success manager do?

A successful Project Success Manager oversees project planning, execution, and delivery to ensure objectives are met on time and within budget. They coordinate teams, manage stakeholder communication, and utilize project management tools to track progress and resolve issues, ensuring overall project success.

What are popular job titles related to Project Success Manager jobs in Pennsylvania?

For Project Success Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Project Success Manager jobs in Pennsylvania look for?

The top searched job categories for Project Success Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Project Success Manager jobs?

Cities in Pennsylvania with the most Project Success Manager job openings:

Project Success Manager jobs near you
Infographic showing various Project Success Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Customer Success Manager

Shipfusion

Harrisburg, PA • On-site

$70K - $80K/yr

Full-time

Re-posted yesterday

Job description

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values, and who are looking to further their careers in a unique and rapidly growing organization!

The Opportunity:

We are looking for a highly motivated Customer Success Manager to join our Customer Success team! Reporting to the VP of Client Success you will be a key part of managing the success of Shipfusion's clients.

In this role you will…

  • Be responsible for managing the day to day functions of accounts ranging from low to medium revenue on a monthly basis
  • Provide Shipfusion onboarding and continued education/training throughout lifecycle
  • Provide world class customer support to clients, handling all questions and escalated issues as required
  • Work directly with our Support and Warehouse teams to ensure deliverables are being achieved
  • Work alongside the Sales team to provide product demonstrations to prospective clients
  • Help strategize with customers on how to optimize the Shipfusion portal
  • Handle incoming chat, support tickets and email interaction with Shipfusion's clients
  • Managing customer projects through our proprietary customer portal
  • Be able to succeed in a high pressure, entrepreneurial environment.
  • Additional duties as requested by the business as dictated by business needs

What You'll Bring to the Team (Required Skills):

  • 3+ years of client services, or project management experience
  • Proficient with technology including G-Suite and data manipulation via Spreadsheet
  • Strong communication and client management skills
  • A self starter who can work independently
  • Ability to quickly adopt to new technical processes and roll out new technical workflows to clients
  • Desire to work in a fast-paced, tech-oriented culture

Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.

Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.

Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.

Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

Compensation Range
$70,000—$80,000 USD