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Project Success Manager Jobs in Pottstown, PA (NOW HIRING)

Work with CSM Leaders on business initiatives and other projects * Work with marketing team to ... Customer Success Managers * Perform other duties, assignments, and special projects as time or ...

New

Work with CSM Leaders on business initiatives and other projects * Work with marketing team to ... Customer Success Managers * Perform other duties, assignments, and special projects as time or ...

This role will partner with business, finance, and technical teams to drive project success, manage timelines and deliverables, gather business requirements, and ensure the ERP solution aligns with ...

Project Manager

Exton, PA ยท On-site

$85 - $110/hr

As a Project Manager, you will lead multiple projects simultaneously, working collaboratively and ... In User Success, we have a relentless focus on creating loyal users by helping them realize ...

Project Manager Location Details: * Country: United States * Work mode: flexible hybrid schedule ... In User Success, we have a relentless focus on creating loyal users by helping them realize ...

Project Manager Location Details: * Country: United States * Work mode: flexible hybrid schedule ... In User Success, we have a relentless focus on creating loyal users by helping them realize ...

Project Manager Location Details: * Country: United States * Work mode: flexible hybrid schedule ... In User Success, we have a relentless focus on creating loyal users by helping them realize ...

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Project Success Manager information

See Pottstown, PA salary details

$43.7K

$102.1K

$164.8K

How much do project success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for project success manager in Pottstown, PA is $102,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $124,900.00 per year, depending on experience, location, and employer.

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What does a successful project success manager do?

A successful Project Success Manager oversees project planning, execution, and delivery to ensure objectives are met on time and within budget. They coordinate teams, manage stakeholder communication, and utilize project management tools to track progress and resolve issues, ensuring overall project success.

What job categories do people searching Project Success Manager jobs in Pottstown, PA look for?

The top searched job categories for Project Success Manager jobs in Pottstown, PA are:

What cities near Pottstown, PA are hiring for Project Success Manager jobs?

Cities near Pottstown, PA with the most Project Success Manager job openings:

Infographic showing various Project Success Manager job openings in Pottstown, PA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $102,084 per year, or $49.1 per hour.

Customer Success Manager

Suvoda

Conshohocken, PA โ€ข On-site

Full-time

Posted 3 days ago

New


Job description

Customer Success Manager

Department: Customer Success

Reports to: Director of Customer Success, Strategic Accounts

The Customer Success Manager is responsible for the building and management of customer relationships while leading the customer to full adoption of our products. The Customer Success Manager plays a key role in developing strategic relationships with customers and demonstrating high NPS scores and expansion opportunities. This role involves the proactive engagement in day to day management of the account including strategic account planning and customer success issue resolution. The Customer Success Manager has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven.

Responsibilities:

  • Maintain strong relationships with customers and ownership of customers' success through renewal rate, NPS and other metrics that measure customer success.
  • Drive strategic development of customer programs and actively pursue opportunities to improve through expansion, enhancements and operational improvements
  • Identify opportunities to increase revenue conversion
  • Establish initiatives to encourage customer growth and upsell opportunities
  • Create and drive value realization throughout the lifecycle
  • Proactively identify account risks and drive mitigation strategies
  • Work with cross functional partners to develop strategies and materials to increase the quality and efficiency of support to customers and users
  • Work with CSM Leaders on business initiatives and other projects
  • Work with marketing team to identify customer advocates to participate in feedback opportunities and case studies
  • Work with Finance teams to improve revenue predictability for customers
  • Assist in the hiring and training of Customer Success Managersย 
  • Perform other duties, assignments, and special projects as time or circumstances demandย 

Qualifications:

  • At least 10 years working in account management or equivalent roleย 
  • Bachelor's Degree or equivalent combination of education and experience preferred
  • At least 2 years of Industry related experience required
  • Proven proficiency in customer retention, presentation skills and ability to work independently to drive a virtual team to deliver customer success
  • Ability to align internal resources to meet customer requirements and deadlines.
  • Proven track record of sustaining and growing complex relationships
  • Commercial instincts a must with strong leadership, teamwork, & cross-group collaboration skills.
  • Be a self-starter with a positive attitude
  • Extremely organized, with effective time management skills