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Project Operations Director Jobs in Ohio (NOW HIRING)

Position Summary The Project Director (PD) is a client-facing, revenue-generating, role responsible ... Support sales teams with operational insights, client networking, trade events and industry ...

The Director, Operations, is responsible for leading and managing the Ohio Construction Services ... Ensuring all projects are executed efficiently, safely, and within budget. This role partners with ...

This role partners closely with sales, marketing, operations, and leadership teams to drive sales ... Determines high-level performance improvement needs, prioritizes learning and enablement projects ...

Notify Operations Director of store non-compliance. * Develop programs to ensure operations duties ... projects, parking lot striping projects, HVAC filter replacement, light bulb and ballast ...

Primary liaison with owners, architects, engineers for day-to-day construction operations ... Leadership experience to make decisions, direct and build teams. * Excellent presentation delivery ...

Primary liaison with owners, architects, engineers for day-to-day construction operations ... Leadership experience to make decisions, direct and build teams. * Excellent presentation delivery ...

Reporting to the Senior Director of Operations and Performance Management, you will act as the ... Oversee the Milestones and Project Manage the Timelines for Execution of Ops Compliance standards.

The Operations Manager/Director will serve as a central point of coordination across multiple internal teams, helping ensure initiatives, projects, client service workflows, and operational ...

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Project Operations Director information

What does a Project Operations Director do?

A Project Operations Director is responsible for overseeing the planning, execution, and completion of projects within an organization. They coordinate between different departments, manage resources and budgets, and ensure that projects align with organizational goals and timelines. This role also involves identifying potential risks, implementing process improvements, and maintaining communication with stakeholders to ensure project success. Overall, a Project Operations Director plays a critical role in driving operational excellence and delivering projects efficiently.

How does a Project Operations Director typically collaborate with cross-functional teams to ensure project success?

A Project Operations Director works closely with various departments such as finance, procurement, and human resources to align project goals with organizational objectives. They facilitate regular meetings, coordinate resource allocation, and resolve interdepartmental issues to keep projects on track. Effective communication and relationship-building skills are essential, as the director often bridges gaps between technical teams and senior management, ensuring transparency and timely decision-making. This collaborative approach helps to mitigate risks, improve efficiency, and deliver successful project outcomes.

What are the key skills and qualifications needed to thrive as a Project Operations Director, and why are they important?

To thrive as a Project Operations Director, you need advanced project management expertise, strategic planning abilities, and a background in operations, typically supported by a bachelor's or master's degree in business or a related field. Familiarity with project management tools (such as MS Project, Asana, or Jira), ERP systems, and relevant certifications like PMP or PRINCE2 is highly valued. Outstanding leadership, negotiation, and problem-solving skills set exceptional candidates apart. These skills and qualifications are crucial for ensuring projects are delivered efficiently, on time, and within budget while aligning with organizational goals.

What is the difference between Project Operations Director vs Project Manager?

AspectProject Operations DirectorProject Manager
CredentialsBachelor's degree, PMP or similar certifications often preferredBachelor's degree, PMP or similar certifications often preferred
Work EnvironmentOversees multiple projects or departments, strategic focusManages individual projects, tactical focus
ResponsibilitiesSets operational strategy, resource allocation, high-level oversightPlans, executes, and closes projects, manages teams

The Project Operations Director and Project Manager roles share similar credentials and work environments, but differ mainly in scope. The Director focuses on strategic oversight across multiple projects, while the Project Manager handles day-to-day project execution. Both roles are essential in project-driven industries, with the Director providing leadership and the Manager ensuring project success.

What cities in Ohio are hiring for Project Operations Director jobs? Cities in Ohio with the most Project Operations Director job openings:

Project Director

ATI Restoration

Cleveland, OH • On-site

Full-time

Posted 23 days ago


ATI Restoration rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Position Summary
The Project Director (PD) is a client-facing, revenue-generating, role responsible for estimating, securing, and directing emergency services, mitigation, restoration and reconstruction projects from initial lead through financial closeout This position owns the scope development, estimate accuracy, customer communication, financial outcomes, and overall project direction, while coordinating with internal teams to ensure successful execution. The Project Director serves as the primary point of contact for customers, adjusters, consultants, and third-party administrators (TPAs), ensuring that all expectations are clearly defined, documented, and met throughout the project lifecycle.
TOP PAY AND BENEFITS PROVIDED
Key Responsibilities
Estimating & Project oversight
  • Through onsite inspections, digital images, sketches and documentation, develop detailed and accurate scopes of work in Xactimate.
  • Validate scopes of work with insurance adjusters, consultants, TPA's and property owners/managers to ensure project alignment before work is started.
  • Ensure all projects adhere to proper building codes, industry standards, guidelines, and safety protocols.
  • Collaborate with Project Managers to handoff jobs for production, create budgets, set schedules, and identify labor strategies.
  • Support Project Manager to resolve scope discrepancies and customer concerns; ensure project documentation.

Sales & Revenue
  • Cultivate relationships with, and serve as the primary point of contact, for customers, insurance companies, and referral partners throughout the project; secure repeat business.
  • Achieve assigned revenue target by converting leads from opportunities into active projects through quick communication, timely estimating, follow-up, and negotiation.
  • Support sales teams with operational insights, client networking, trade events and industry associations.
  • Properly utilize Salesforce and ensure data integrity on leads, estimates, activities, project progress, and project assignment.

Financial Ownership
  • Establish payment terms, manage draws, deductibles, progress billing, final billing, and expeditious collections; adhere to ATI standards.
  • Own the financial performance of the project including margin, budget and costs.
  • Review all supplements, change orders, and modifications to project scopes for accuracy and profitability impacts.

Other
  • Respond to ATI team members and clients beyond standard work hours, for emergency response.
  • Perform work in an office, in the field, and jobsites: travel will be required.
  • All other duties as assigned.

Education and Experience:
  • High school diploma or equivalent required: Bachelor's degree in business, management, construction management or related field is preferred.
  • 3-5 years restoration or construction experience.
  • 2-3 years experience as an Estimator or Project Manager with experience in water, fire, mold or reconstruction.
  • Experience handling commercial, industrial, or large-loss projects.
  • Familiarity with mitigation, environmental services, reconstruction, industry practices.

Preferred Certifications:
  • IICRC Certifications (all levels)
  • Xactimate Certification
  • T&M Platforms
  • OSHA/Environmental Certifications

Competencies:
  • Ethics & Integrity- Demonstrate high professional standards aligned with ATI core values.
  • Communication Excellence- Clear, direct, prompt and thorough communicator.
  • Estimating Proficiency- Competent estimating and analytical skills; working knowledge of Xactimate.
  • Detail Oriented- Maintain accuracy and thoroughness by tracking project details, documentation, and timelines of project.
  • Time Management- Effective in managing time, prioritization, and multi-tasking between active projects, new projects, and prospecting opportunities simultaneously.
  • Financial & Business Acumen- Strong understanding of project budgeting, margins, billing, collections, and driving revenue and profitability.
  • Relationship Management- Strong ability to build trust and foster relationships.
  • Customer Focused- Demonstrate compassion and empathy with impacted property owners.
  • Problem Solving- Use sound judgement to constructively resolve conflicts, identify solutions, and adapt to change.

Limitations and Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, this job description does not establish a contract for employment and the content is subject to be changed, modified, or deleted at the discretion of the Company. In compliance with the Americans with Disability Act (ADA) of 1990, the Company will make reasonable accommodations with those individuals with a disability as defined by the ADA.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breastfeeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
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