Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location: Remote Employment Type: Full-time Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec ...
Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location: Remote Employment Type: Full-time Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec ...
Role Summary The Aptitude Project Manager 2 will be responsible for constructability reviews, conceptual estimating, consultation, bid pricing, project management, change management and coordinating ...
Role Summary The Aptitude Project Manager 2 will be responsible for constructability reviews, conceptual estimating, consultation, bid pricing, project management, change management and coordinating ...
Network Project Manager - II
Ashburn, VA ยท Hybrid
$45 - $50/hr
Network Project Manager Location : Ashburn, VA or Irving, TX (Hybrid - 2-3 days onsite) About the Role We are seeking an experienced Network Project Manager to lead and coordinate network build and ...
Network Project Manager - II
Ashburn, VA ยท Hybrid
$45 - $50/hr
Network Project Manager Location : Ashburn, VA or Irving, TX (Hybrid - 2-3 days onsite) About the Role We are seeking an experienced Network Project Manager to lead and coordinate network build and ...
As a Project Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...
As a Project Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...
Sr. Project Manager II (6591)
$127K - $152K/yr
As Sr. Project Manager II , you'll act as the primary liaison to government leadership, and oversee project performance, schedules, and deliverables, while fostering collaboration between technical ...
Sr. Project Manager II (6591)
$127K - $152K/yr
As Sr. Project Manager II , you'll act as the primary liaison to government leadership, and oversee project performance, schedules, and deliverables, while fostering collaboration between technical ...
As a Project Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...
As a Project Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...
Technical Project Manager II
Alexandria, VA ยท On-site
Title: Technical Project Manager IILocation: Alexandria, VA Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph Job Details:Plan, direct, and coordinate computer-related ...
Technical Project Manager II
Alexandria, VA ยท On-site
Title: Technical Project Manager IILocation: Alexandria, VA Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph Job Details:Plan, direct, and coordinate computer-related ...
Program/Project Manager II
Washington, DC ยท On-site
$133K - $222K/yr
Provide dierct support to the Program Manager * Bachelor's degree * 10 or more years of experience in program/project management. Desired: Bachelor's level degree in a business or technical field.
Program/Project Manager II
Washington, DC ยท On-site
$133K - $222K/yr
Provide dierct support to the Program Manager * Bachelor's degree * 10 or more years of experience in program/project management. Desired: Bachelor's level degree in a business or technical field.
Program/Project Manager II
Washington, DC ยท On-site
$133K - $222K/yr
Bachelor's degree * 10 or more years of experience in program/project management. Desired: Bachelor's level degree in a business or technical field. * Active Secret level security clearance * U.S.
Program/Project Manager II
Washington, DC ยท On-site
$133K - $222K/yr
Bachelor's degree * 10 or more years of experience in program/project management. Desired: Bachelor's level degree in a business or technical field. * Active Secret level security clearance * U.S.
Project Manager - Level II
Fort Belvoir, VA ยท On-site
$120K - $250K/yr
Project Manager - Level II Department: IEW&S Employment Type: Full Time Location: Fort Belvoir, VA Compensation: $120,000 - $250,000 / year Description *** This position is contingent upon ACI ...
Project Manager - Level II
Fort Belvoir, VA ยท On-site
$120K - $250K/yr
Project Manager - Level II Department: IEW&S Employment Type: Full Time Location: Fort Belvoir, VA Compensation: $120,000 - $250,000 / year Description *** This position is contingent upon ACI ...
Sr. Project Manager II (6591)
Washington, DC ยท On-site
$127K - $152K/yr
As Sr. Project Manager II , you'll act as the primary liaison to government leadership, and oversee project performance, schedules, and deliverables, while fostering collaboration between technical ...
Sr. Project Manager II (6591)
Washington, DC ยท On-site
$127K - $152K/yr
As Sr. Project Manager II , you'll act as the primary liaison to government leadership, and oversee project performance, schedules, and deliverables, while fostering collaboration between technical ...
Construction Project Manager
Leesburg, VA ยท On-site
Position Description TMG's Project Manager II is a person who is responsible for cradle-to-grave aspects of construction and/or design/build management for the life-cycle of projects that he or she ...
Construction Project Manager
Leesburg, VA ยท On-site
Position Description TMG's Project Manager II is a person who is responsible for cradle-to-grave aspects of construction and/or design/build management for the life-cycle of projects that he or she ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
Project Manager - Level II
Fort Belvoir, VA ยท On-site
The Project Manager provides programmatic and system operational support to PEO IEW&S in support of high priority exercises and demonstrations. The Program Specialist will: * Communicate complex ...
Project Manager - Level II
Fort Belvoir, VA ยท On-site
The Project Manager provides programmatic and system operational support to PEO IEW&S in support of high priority exercises and demonstrations. The Program Specialist will: * Communicate complex ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager provides programmatic and system operational support to PEO IEW&S in support of high priority exercises and demonstrations. The Program Specialist will: * Communicate complex ...
The Project Manager provides programmatic and system operational support to PEO IEW&S in support of high priority exercises and demonstrations. The Program Specialist will: * Communicate complex ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these ...
Project Manager Two information
How many jobs should a project manager have?
Do I have to tell my employer about a 2nd job?
What is the difference between Project Manager Two vs Project Coordinator?
| Aspect | Project Manager Two | Project Coordinator |
|---|---|---|
| Credentials | Bachelor's degree, PMP or similar certification often preferred | Associate's or Bachelor's degree, certification optional |
| Work Environment | Leads projects, manages teams, responsible for planning and execution | Supports project activities, coordinates schedules, assists project managers |
| Employer & Industry Usage | Used across industries like construction, IT, engineering | Common in similar industries, often entry-level or support role |
The Project Manager Two typically oversees project execution, manages teams, and handles planning, requiring more experience and certifications. The Project Coordinator supports these efforts by assisting with scheduling and communication, often serving as an entry point into project management roles. While both roles are essential, the Project Manager Two has greater responsibility and autonomy in project delivery.
What is the 3 month rule for jobs?
What is the 80/20 rule for project managers?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Job description
CBP Technology Service Desk (TSD)
Location: Remote
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that make a real difference.
Position Summary
Aretec is seeking an Operations Manager / Project Manager II to provide day-to-day operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a large-scale, multi-site service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a hands-on operations leader with strong service desk supervisory experience and a customer-focused mindset.
What You'll Do
- Serve as the day-to-day operations manager for CBP TSD operations across all supported locations.
- Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
- Ensure appropriate supervisory coverage across all shifts and locations.
- Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
- Produce after-action reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
- Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
- Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
- Support the Program Manager in all program management and operational oversight activities.
- Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.
Required Qualifications
- Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
- Highly customer-focused, responsive, reliable, and detail-oriented.
- Strong managerial, communication, organizational, and problem-solving skills.
- Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).
Preferred Qualifications
- ITIL v4 Foundation certification.
- HDI Support Center Manager (SCM) certification.
- Experience supporting 24x7 IT service desk operations.
- Prior CBP or DHS experience.
- Experience with ServiceNow and Amazon Connect.
- Experience managing a remote or hybrid workforce.
Why Join Aretec
- Support a mission-critical federal program with national-level impact.
- Work closely with senior program leadership in a collaborative environment.
- Competitive compensation and a comprehensive benefits package, including:
- Health, Dental, and Vision Insurance
- 401(k) with Employer Match
- Certification and Professional Development Support
- Paid Time Off and Holidays
Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status
About Aretec
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Fairfax, VA, US
Year founded
2005