Project Manager Operations Jobs in San Rafael, CA

About Veryon

Veryon is the leading global provider of aviation software and information services, trusted by over 5000+ customers, 75,000 maintenance professionals, and 100+ OEMs across nearly 150 countries. Our mission is to deliver smarter, predictive technology solutions, including our AI platform, Veryon AIRE that maximizes aircraft uptime and operational efficiency for the world’s most demanding aviation organizations. 

At Veryon, we are an AI-forward company focused on driving innovation and efficiency through emerging technologies. We prioritize hiring individuals who embrace AI, think creatively about its application, and are excited to continuously evolve alongside it.   

About the Role

The Project Manager position is a dynamic, client-facing role within Veryon's Professional Services Department that offers excellent growth opportunities in a fast-paced technology environment. This position is designed for an experienced project management professional ready to take the next step in their career while contributing to meaningful customer implementations.

As a Project Manager at Veryon, you'll be an integral part of our Professional Services team, supporting the successful implementation of our innovative Tracking, Tracking+, and Diagnostics solutions for clients in the aviation industry. You'll work closely with our Senior Project Managers to deliver complex technology projects that directly impact our customers' operational efficiency and success.

Your work will directly contribute to customer satisfaction and retention by ensuring smooth, timely project deliveries. You'll be part of a collaborative team environment where your project management skills will help drive Veryon's growth and reputation in the market. This role offers significant exposure to various aspects of the business, from technical implementation to customer relationship management.

This role provides a clear path for advancement within the Professional Services organization. You'll receive mentorship from senior team members while developing the skills needed to eventually lead larger, more complex projects independently. The position offers exposure to cutting-edge aviation technology and the opportunity to build expertise in a specialized industry.

You'll join a supportive team that values collaboration, continuous learning, and customer success. The role offers a blend of strategic project planning and hands-on execution, with opportunities to work directly with clients and cross-functional internal teams. Expect a dynamic environment where no two days are the same, and where your contributions are recognized and valued.

Key Responsibilities

Project Execution & Management

• Manage 2–4 concurrent implementations for Veryon’s Tracking, Tracking+, and Diagnostics solutions.
• Drive project lifecycles from kickoff to completion, ensuring deliverables meet scope, timeline, and quality standards.
• Deliver regular project updates to both internal and external stakeholders to maintain transparency and alignment.

Stakeholder & Client Relations

• Act as the primary day-to-day contact, leading kickoff and status meetings with customer stakeholders.
• Proactively manage expectations by addressing client concerns professionally and in a timely manner.

Documentation & Data Integrity

• Own project documentation, including detailed plans, requirements, scope changes, and meeting minutes.
• Maintain PM tools and systems to ensure accurate data for contract reviews and project scoping.

Process & Quality Control

• Mitigate risk by identifying potential issues early and escalating them to senior leadership when necessary.
• Uphold methodology standards by following company best practices and participating in project/QA reviews.
• Contribute to process improvement initiatives to sharpen the PM team's efficiency.

Resource Coordination & Team Growth

• Synchronize internal resources, collaborating with Business Consultants and technical teams to hit milestones.
• Support team development through knowledge sharing, onboarding new members, and participating in strategic planning sessions.

• Minimum 2-4 years of hands-on project management experience
• Experience managing multiple concurrent projects in a professional services or technology implementation environment
• Demonstrated experience in client-facing or customer success roles• Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)• Strong understanding of project management methodologies (Waterfall, Agile, Hybrid approaches)
• Excellent written and verbal communication skills with ability to present to various stakeholder levels
• Strong organizational and time management abilities with keen attention to detail
• Proven analytical and problem-solving skills
• Ability to work independently while knowing when to escalate issues appropriately
• Customer service orientation with professional demeanor in all interactions
• Ability to manage competing priorities in a fast-paced, dynamic environment• Willingness to travel occasionally for client meetings or project activities (up to 15%)

Preferred Qualifications:

• Bachelor's degree in Business Administration, Project Management, Engineering, Computer Science, or related field required
• Project Management Professional (PMP) certification/ Certified Associate in Project Management (CAPM) or planning to pursue PM certifications
• Background in software implementation or technology consulting
• Experience with enterprise software solutions or SaaS implementations

Our Core Values:

• Fueled by Customers: Customers are at the core of every decision.
• Win Together: Collaboration is our competitive edge.
• Make It Happen: No excuses. Just outcomes.
• Innovate to Elevate: We boldly challenge what’s standard and lift what’s possible.
  

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.