Project Manager Operations Jobs in Plano, TX (NOW HIRING)

The Project Manager, Healthcare Operations leads and executes a portfolio of high-impact projects designed to streamline business processes, enhance operational efficiency, and advance the organization’s long-term strategic priorities. This role partners cross-functionally across the enterprise to drive alignment, ensure disciplined execution, and deliver measurable business value. 

Duties/Responsibilities:  

Project Planning & Management 

• Lead the planning, execution, and successful completion of key operational projects, ensuring alignment with the strategic goal
• Develop comprehensive project plans, including scope, objectives, timelines, dependency maps, resource requirements, and risk management strategies (including post & pre-mortems)
• Coordinate resources, manage project teams, and track progress to ensure projects are delivered on time and within budget. 

Cross-Functional Collaboration 

• Act as the primary point of contact for project stakeholders, ensuring clear communication and alignment throughout the project lifecycle
• Facilitate cross-departmental cooperation by fostering strong working relationships and managing dependencies across different teams
• Develop and manage appropriate meeting cadences to include recurring calls with function leaders (individually and/or as a group)  

Performance Tracking & Reporting 

• Monitor project performance using appropriate metrics
• Prepare regular status reports, dashboards, and presentations for key stakeholders
• Identify and escalate potential issues or risks, providing mitigation and corrective strategies. 

Process Improvement 

• Identify opportunities to improve operational processes and project management practices
• Support the implementation of best practices and continuous improvement methodologies (such as Lean, Six Sigma) to enhance project outcomes

Risk & Change Management 

• Proactively identify project risks and dependencies and address
• Lead change management efforts to ensure adoption of new processes, tools, or changes resulting from strategic initiatives
• Effectively manage all stakeholders to ensure successful implementation & sustainability. 

Documentation & Compliance 

• Ensure all project-related documentation, such as charters, work plans, status reports, and post-project evaluations, is accurate, up to date, and easily accessible
• Adhere to company policies, procedures, and compliance standards, ensuring that all projects meet internal and external regulatory requirements

Required Knowledge, Skills and Abilities:  

• Strong project management skills, with experience in planning, scheduling, and resource management
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously
• Effective communication and interpersonal skills, with experience presenting to senior leadership and the ability to influence without authority
• Proficiency in project management tools (e.g., Monday.com, MS Project, Asana, Jira, or similar) and data analysis
• Familiarity with process improvement methodologies such as Lean, Six Sigma is a plus
• Knowledge of reporting best practices and emerging trends
• Knowledge of and adherence to company policies and protocols
• Knowledge of and adherence to HIPAA and safety guidelines
• Skill in analytics and problem-solving
• Skill in written and verbal communication
• Strong attention to detail and problem-solving skills
• Ability to manage ambiguity and adapt to a fast-paced environment
• Effective leadership and collaboration across diverse teams
• Results-driven and focused on delivering high-quality outcomes
• Strong ability to manage deadlines and expectations 

Education and Experience:  

• Bachelor's degree in business administration or a related field
• Minimum of 4 years of experience in operations, strategy, business development, M&A, consulting, or project management related positions
• Proven success in managing large teams and experience with complex projects. 

Physical Requirements:  

• Requires the use of office equipment, such as computers, fax machines, telephones and copiers
• Requires computer related activities for extended periods of time
• Requires the ability to see, hear, speak, write and key
• Overnight travel up to 10% of time.