Project Manager Operations Jobs in Burlington, WI

Summary:

Midwest Applied Solutions and Mechanical Equipment are a premier independent HVAC Equipment and Solutions provider in Illinois. Our sales territory includes Chicagoland and Central Illinois. We represent over 30 equipment manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems.

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in the Midwest. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

We are seeking a dynamic, service-driven individual who thrives in working in a fast-paced, relationship-rich environment. In this role, the Project Manager will support a sales team, manage and track projects from beginning to end and provide effective, friendly customer service to team members, customers and factories concerning the details of the project.

Essential Responsibilities and Duties

• Track orders from purchase through delivery, including ship dates, factory coordination, and customer updates
• Maintain and update CRM systems with bid activity, project status, and work-in-process data
• Review project plans and specifications to ensure alignment with scope and requirements
• Develop and manage project schedules, coordinating equipment procurement and tracking long-lead items to prevent delays
• Coordinate across Parts, Service, Accounting, and Sales teams to support invoicing, reporting, and overall project execution
• Communicate effectively with customers, factories, and internal teams regarding project details, timelines, and updates
• Prepare, track, and distribute submittals and project documentation in accordance with contract requirements and standards
• Manage warranty administration, including ordering service parts, tracking shipments, securing order acknowledgements, and pursuing reimbursements
• Oversee project closeout documentation, including IOMs, warranties, spare parts, and startup reports
• Assist with financial and operational tasks such as invoice review, purchase orders, change orders, and sales forecasting support
• Generate, analyze, and distribute reports to support project tracking and management decisions
• Provide administrative and operational support to the sales team, including data entry and document management
• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

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Qualifications:

• Associate's Degree in business or related field and 3+ years' experience in customer service, or project management; or 5+ years' equivalent combination of education and experience
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• HVAC, mechanical contracting, engineering or construction industry experience a plus
• Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools

Competencies:

• Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members
• Strong customer service skills to address inquiries and resolve issues
• Analytical skills to diagnose and solve technical problems
• Ability to identify sales opportunities and develop relationships with potential customers
• Regular interaction with customers via phone, email, and video conferencing
• Strong technical aptitude and ability to understand complex engineering concepts
• Ability to work independently as well as part of a team
• Strong attention to detail
• Ability to work in a fast-paced environment

Environmental Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The position's primary office is the Island Lake, Illinois office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Occasional travel may be required.

Acknowledgment:

I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Project Manager, Sales and agree to perform the identified essential functions in a safe manner and in accordance with the facility's established procedures. I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the company or myself and that such termination can be made with or without notice.