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Progressive Insurance Customer Service Jobs in Sumter, SC

Customer Service Representative

Hopkins, SC · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Camden, SC · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer service rep

Sumter, SC · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer service rep

Sumter, SC · On-site

$13 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Camden, SC

$13 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer service rep

Sumter, SC

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Columbia, SC

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer service Rep

Sumter, SC · On-site

$13 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Sumter, SC · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their ...

Customer Service Representative

Elgin, SC · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Camden, SC

$13 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer service Rep

Sumter, SC · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Showing results 21-40

Progressive Insurance Customer Service information

See Sumter, SC salary details

$8

$16

$23

How much do progressive insurance customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for progressive insurance customer service in Sumter, SC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Progressive Insurance Customer Service vs Claims Adjuster?

AspectProgressive Insurance Customer ServiceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; relevant licensing or certifications often required
Work EnvironmentCall centers, online support, in-person branchesField and office settings, inspecting damages, negotiating claims
Employer & Industry UsageInsurance companies, customer support centersInsurance companies, claims departments
Common Search & ComparisonCustomer service roles in insuranceClaims handling and adjustment roles

Progressive Insurance Customer Service representatives primarily handle policy inquiries, billing, and general support via calls or online platforms. Claims Adjusters focus on investigating and settling insurance claims, often requiring fieldwork and specialized training. While both roles work within the insurance industry, they differ in responsibilities, work environment, and required skills.

What are the key skills and qualifications needed to thrive as a Progressive Insurance Customer Service representative?

To excel as a Progressive Insurance Customer Service Representative, you need strong communication, problem-solving, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic insurance concepts or licenses is often required. Patience, active listening, and a customer-focused attitude help you stand out in handling diverse customer needs and resolving issues. These skills ensure efficient service, customer satisfaction, and adherence to company standards in a fast-paced insurance environment.

What are some common challenges faced by Progressive Insurance Customer Service representatives and how are they addressed?

Progressive Insurance Customer Service representatives often handle a high volume of diverse customer inquiries, ranging from policy questions to claims assistance. Balancing efficiency with empathy can be challenging, especially during peak periods or when dealing with upset customers. To address these challenges, Progressive provides comprehensive training, ongoing support from supervisors, and user-friendly technology to streamline tasks. Team collaboration and regular feedback sessions also help representatives continuously improve their problem-solving and communication skills.

What does a Progressive Insurance Customer Service representative do?

A Progressive Insurance Customer Service representative assists customers with questions about their insurance policies, helps file and manage claims, processes payments, updates account information, and resolves billing or coverage issues. They serve as the main point of contact for customers, providing support via phone, email, or online chat. Representatives aim to deliver prompt, friendly, and knowledgeable service to ensure customer satisfaction and retention.

Is Progressive Insurance Customer Service a good job?

Progressive Insurance Customer Service roles typically involve assisting customers with policy inquiries, claims, and billing, often requiring strong communication skills and familiarity with insurance products. The job can offer competitive pay, benefits, and opportunities for advancement, but may also involve high call volumes and performance metrics. Overall, it is considered a stable entry-level position within the insurance industry.

What are popular job titles related to Progressive Insurance Customer Service jobs in Sumter, SC?

For Progressive Insurance Customer Service jobs in Sumter, SC, the most frequently searched job titles are:

What cities near Sumter, SC are hiring for Progressive Insurance Customer Service jobs?

Cities near Sumter, SC with the most Progressive Insurance Customer Service job openings:

Infographic showing various Progressive Insurance Customer Service job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,819 per year, or $16.7 per hour.

Customer Service Representative

Circle K

Hopkins, SC • On-site

$14.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago


Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,357 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores


Job description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US