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Progressive Insurance Customer Service Jobs in Myrtle Beach, SC

GEICO

Customer Service Representative

Myrtle Beach, SC · On-site

$14.50 - $19.50/hr

Whether you have experience in the insurance industry or are looking to start down a new career ... Great Customer Service Skills. * Willingness to grow within the company Benefits: * Paid Holidays

GEICO

Customer Service Representative

Myrtle Beach, SC

$14.50 - $19.50/hr

Whether you have experience in the insurance industry or are looking to start down a new career ... Great Customer Service Skills. * Willingness to grow within the company Benefits: * Paid Holidays

Lose Design

Customer Service Representative

Conway, SC · On-site

$30.50/hr

Ensure that all databases are kept up-to-date with progressing work and client details. * Utilize ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

GroHR

Customer Service Representative

Myrtle Beach, SC · On-site

$30K - $40K/yr

Myrtle Beach, South Carolina (in-office) Our Myrtle Beach insurance agency is growing, and we're looking for a motivated, detail-oriented Customer Service Representative to join the team. If you take ...

U-Haul

Customer Service Representative

Myrtle Beach, SC · On-site

$12.75 - $17.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Myrtle Beach, SC

$14.50 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Myrtle Beach, SC · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

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Progressive Insurance Customer Service information

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$16

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How much do progressive insurance customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for progressive insurance customer service in Myrtle Beach, SC is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Progressive Insurance Customer Service vs Claims Adjuster?

AspectProgressive Insurance Customer ServiceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; relevant licensing or certifications often required
Work EnvironmentCall centers, online support, in-person branchesField and office settings, inspecting damages, negotiating claims
Employer & Industry UsageInsurance companies, customer support centersInsurance companies, claims departments
Common Search & ComparisonCustomer service roles in insuranceClaims handling and adjustment roles

Progressive Insurance Customer Service representatives primarily handle policy inquiries, billing, and general support via calls or online platforms. Claims Adjusters focus on investigating and settling insurance claims, often requiring fieldwork and specialized training. While both roles work within the insurance industry, they differ in responsibilities, work environment, and required skills.

What are the key skills and qualifications needed to thrive as a Progressive Insurance Customer Service representative?

To excel as a Progressive Insurance Customer Service Representative, you need strong communication, problem-solving, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic insurance concepts or licenses is often required. Patience, active listening, and a customer-focused attitude help you stand out in handling diverse customer needs and resolving issues. These skills ensure efficient service, customer satisfaction, and adherence to company standards in a fast-paced insurance environment.

What are some common challenges faced by Progressive Insurance Customer Service representatives and how are they addressed?

Progressive Insurance Customer Service representatives often handle a high volume of diverse customer inquiries, ranging from policy questions to claims assistance. Balancing efficiency with empathy can be challenging, especially during peak periods or when dealing with upset customers. To address these challenges, Progressive provides comprehensive training, ongoing support from supervisors, and user-friendly technology to streamline tasks. Team collaboration and regular feedback sessions also help representatives continuously improve their problem-solving and communication skills.

What does a Progressive Insurance Customer Service representative do?

A Progressive Insurance Customer Service representative assists customers with questions about their insurance policies, helps file and manage claims, processes payments, updates account information, and resolves billing or coverage issues. They serve as the main point of contact for customers, providing support via phone, email, or online chat. Representatives aim to deliver prompt, friendly, and knowledgeable service to ensure customer satisfaction and retention.

Is Progressive Insurance Customer Service a good job?

Progressive Insurance Customer Service roles typically involve assisting customers with policy inquiries, claims, and billing, often requiring strong communication skills and familiarity with insurance products. The job can offer competitive pay, benefits, and opportunities for advancement, but may also involve high call volumes and performance metrics. Overall, it is considered a stable entry-level position within the insurance industry.

What are popular job titles related to Progressive Insurance Customer Service jobs in Myrtle Beach, SC?

For Progressive Insurance Customer Service jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Progressive Insurance Customer Service jobs in Myrtle Beach, SC look for?

The top searched job categories for Progressive Insurance Customer Service jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Progressive Insurance Customer Service jobs?

Cities near Myrtle Beach, SC with the most Progressive Insurance Customer Service job openings:

Progressive Insurance Customer Service jobs near you
Infographic showing various Progressive Insurance Customer Service job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,187 per year, or $16.9 per hour.

Customer Service Representative

GEICO

Myrtle Beach, SC • On-site

$14.50 - $19.50/hr

Part-time

Retirement, PTO

Re-posted 17 days ago

GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 363 frontline employees who took The Breakroom Quiz

164th of 308 rated insurance

Job description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Are you looking for an opportunity to put your skills to better use?
GEICO Local Office: Myrtle Beach in Myrtle Beach, South Carolina, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.
If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!
Responsibilities:
  • Answer incoming phone calls
  • Process customer policy change requests and take payments.
  • Secure all Trailing Documents from customers.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner and answer incoming phone calls.
  • Handle customer renewals.
  • Represent the company at local events
  • Assist agents with obtaining signatures and securing paperwork
  • Identify potential cross-sell opportunities for agents

Requirements:
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Willingness to grow within the company

Benefits:
  • Paid Holidays
  • Bonus Opportunities
  • Paid Time Off (PTO)
  • 401K Plan Match

What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GEICO logo

About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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