Customer Service Representative
$14.75 - $20/hr
Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...
Customer Service Representative
$14.75 - $20/hr
Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...
Customer Service Representative
$14.50 - $19.75/hr
Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...
Customer Service Representative
$14.50 - $19.75/hr
Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...
Customer Service Representative
Troy, MI · On-site
$18 - $20/hr
Report case updates, roadblocks, and progress to the Customer Service Manager * Provide full pre-sale support to 1-2 sales representatives including assistance with creating items, quotes, orders ...
Customer Service Representative
Troy, MI · On-site
$18 - $20/hr
Report case updates, roadblocks, and progress to the Customer Service Manager * Provide full pre-sale support to 1-2 sales representatives including assistance with creating items, quotes, orders ...
Customer Service Representative
Pontiac, MI · On-site
$16 - $21.50/hr
... progress of all of these transactions. Provide high value customer service through real time ... responsiveness, accuracy in work and a pleasant disposition. Responsibilities of the Customer ...
Customer Service Representative
Pontiac, MI · On-site
$16 - $21.50/hr
... progress of all of these transactions. Provide high value customer service through real time ... responsiveness, accuracy in work and a pleasant disposition. Responsibilities of the Customer ...
Customer Service Representative
$16 - $21.50/hr
... progress of all of these transactions. Provide high value customer service through real time ... responsiveness, accuracy in work and a pleasant disposition. Responsibilities of the Customer ...
Quick apply
Customer Service Representative
$16 - $21.50/hr
... progress of all of these transactions. Provide high value customer service through real time ... responsiveness, accuracy in work and a pleasant disposition. Responsibilities of the Customer ...
Customer Service Supervisor
Portage, MI · On-site
$15 - $15.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
Portage, MI · On-site
$15 - $15.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
$13.73 - $14.23/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
$13.73 - $14.23/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Representative
$16 - $21.50/hr
... progress of all of these transactions. Provide high value customer service through real time ... responsiveness, accuracy in work and a pleasant disposition. Responsibilities of the Customer ...
Quick apply
Customer Service Representative
$16 - $21.50/hr
... progress of all of these transactions. Provide high value customer service through real time ... responsiveness, accuracy in work and a pleasant disposition. Responsibilities of the Customer ...
Customer Service Representative
Ann Arbor, MI · Remote
$15.75 - $21.25/hr
High school diploma or equivalent * 1 - 3 years of progressive, proven customer service experience IDEAL QUALITIES * 3 - 5 years of customer service experience within the building trades; life safety ...
Customer Service Representative
Ann Arbor, MI · Remote
$15.75 - $21.25/hr
High school diploma or equivalent * 1 - 3 years of progressive, proven customer service experience IDEAL QUALITIES * 3 - 5 years of customer service experience within the building trades; life safety ...
Customer Service Supervisor
Portage, MI · On-site
$15 - $15.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
Portage, MI · On-site
$15 - $15.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
Canton, MI · On-site
$13.73 - $14.23/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
Canton, MI · On-site
$13.73 - $14.23/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
$13.73 - $14.23/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
$13.73 - $14.23/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Assistant
Battle Creek, MI · On-site
$16.25 - $22.50/hr
We are progressive and are striving to become the best in the marketplace. Performs the functions ... Contacts current and prospective customers to sell and explain products, perform account ...
Customer Service Assistant
Battle Creek, MI · On-site
$16.25 - $22.50/hr
We are progressive and are striving to become the best in the marketplace. Performs the functions ... Contacts current and prospective customers to sell and explain products, perform account ...
Customer Service Supervisor
Portage, MI · On-site
$15 - $15.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Supervisor
Portage, MI · On-site
$15 - $15.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...
Customer Service Assistant
$16.25 - $22.50/hr
We are progressive and are striving to become the best in the marketplace. Performs the functions ... Contacts current and prospective customers to sell and explain products, perform account ...
Customer Service Assistant
$16.25 - $22.50/hr
We are progressive and are striving to become the best in the marketplace. Performs the functions ... Contacts current and prospective customers to sell and explain products, perform account ...
CSR
Detroit, MI · On-site
$15.75 - $21.50/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. * Be part of a company that does business in 38 ...
CSR
Detroit, MI · On-site
$15.75 - $21.50/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. * Be part of a company that does business in 38 ...
CSR
$15.75 - $21.50/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. * Be part of a company that does business in 38 ...
CSR
$15.75 - $21.50/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. * Be part of a company that does business in 38 ...
CSR
$15 - $20.25/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. * Be part of a company that does business in 38 ...
CSR
$15 - $20.25/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. * Be part of a company that does business in 38 ...
CSR
$15 - $20.25/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. Be part of a company that does business in 38 ...
CSR
$15 - $20.25/hr
As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations ... Career development and progression opportunities. Be part of a company that does business in 38 ...
... a Customer Service Representative to work in a high‑volume inbound call center supporting ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... a Customer Service Representative to work in a high‑volume inbound call center supporting ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
Progressive Customer Service information
See Michigan salary details
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
How much do progressive customer service jobs pay per hour?
As of Aug 2, 2026, the average hourly pay for progressive customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.
What are typical challenges faced in a Progressive Customer Service role and how are they handled?
Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.
How much does Progressive pay their agents?
Progressive customer service agents typically earn an average salary ranging from $35,000 to $50,000 per year, depending on experience and location. Compensation may include benefits such as health insurance and paid time off, and agents often receive training on customer service skills and insurance products.
What is a Progressive Customer Service job?
A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.
How much does a call center representative make at Progressive?
A call center representative at Progressive typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with insurance products, with some positions offering additional benefits and training opportunities.
What are the key skills and qualifications needed to thrive in the Progressive Customer Service position, and why are they important?
To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.
How hard is it to get hired at Progressive?
Getting hired for a Progressive Customer Service role typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates with strong communication skills, customer service experience, and familiarity with insurance products tend to have better chances of being hired. The hiring process can take several weeks depending on the volume of applicants and the position's requirements.
Does Progressive have work from home jobs?
Progressive offers remote customer service positions, including roles for those in the Progressive Customer Service job category. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently from home. Availability of remote positions can vary based on company needs and role requirements.
What are the most commonly searched types of Progressive Customer Service jobs in Michigan? The most popular types of Progressive Customer Service jobs in Michigan are:
What are popular job titles related to Progressive Customer Service jobs in Michigan? For Progressive Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Progressive Customer Service jobs in Michigan look for? The top searched job categories for Progressive Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Progressive Customer Service jobs? Cities in Michigan with the most Progressive Customer Service job openings:
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
77th of 241 rated software companies
Job description
- Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
- Provide claim status to policyholders or providers with a positive and professional approach.
- Answer calls as required by company policy in a helpful, professional, timely manner.
- Place outgoing calls as needed to provide or obtain information.
- Document (written/on-line) all calls while in progress.
- Transfer calls to employees in other departments as required to meet customer needs.
- Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
- Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
- Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA