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Progressive Customer Service Jobs in Connecticut

Timken

Customer Service Analyst

East Haven, CT · On-site

Support the service center and sales team with the timely completion of quotes, processing of ... Generate order progress reports as requested by customer. * Ensure timely response to all customer ...

Timken

Customer Service Analyst

East Haven, CT

Support the service center and sales team with the timely completion of quotes, processing of ... Generate order progress reports as requested by customer. * Ensure timely response to all customer ...

Allied Printing

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative plays a critical role in ... progress, and maintaining accurate job documentation throughout the entire production cycle. If you ...

Allied Printing

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative plays a critical role in ... progress, and maintaining accurate job documentation throughout the entire production cycle. If you ...

Tjx

Front End Customer Service

Norwalk, CT · On-site

$17.94 - $18.44/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Front End Customer Service

Norwalk, CT · On-site

$17.94 - $18.44/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Front End Customer Service

Norwalk, CT · On-site

$17.94 - $18.44/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Tjx

Retail Customer Service

Danbury, CT · On-site

$17.94 - $18.44/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

TJX Companies

Retail Customer Service

Danbury, CT · On-site

$17.94 - $18.44/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

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Progressive Customer Service information

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How much do progressive customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for progressive customer service in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Availability of remote jobs can vary based on company needs and location requirements.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers a standard work schedule, training programs, and opportunities for advancement, making it a stable option for those interested in the insurance industry.

What are popular job titles related to Progressive Customer Service jobs in Connecticut?

For Progressive Customer Service jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Connecticut look for?

The top searched job categories for Progressive Customer Service jobs in Connecticut are:

What cities in Connecticut are hiring for Progressive Customer Service jobs?

Cities in Connecticut with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service Representative

Hartford, CT • On-site

Alphabe Insight Inc
See more jobs at Alphabe Insight Incexternal

$34K - $38K/yr

Other

Re-posted 27 days ago

Job description

Company Description
At Catch Vibe Voice, we believe that meaningful connections create lasting impact. Our team specializes in building authentic relationships between brands and their audiences through strategic communication, community engagement, and innovative public relations initiatives. We foster a collaborative environment where creativity, professionalism, and fresh ideas are valued, giving every team member the opportunity to contribute and grow.
Job Description
Catch Vibe Voice is seeking a motivated Customer Service Representative to join our growing team in Hartford, CT. In this role, you will serve as the first point of contact for customers, providing outstanding service, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence.
If you enjoy working with people, communicating effectively, and being part of a supportive team, we would love to hear from you.
Responsibilities
  • Provide professional and friendly customer support.
  • Respond to customer inquiries and resolve concerns efficiently.
  • Maintain accurate customer records and documentation.
  • Assist customers with product and service information.
  • Collaborate with team members to ensure exceptional customer satisfaction.
  • Identify customer needs and recommend appropriate solutions.
  • Follow company policies and service standards.
  • Contribute to a positive and collaborative work environment.
Qualifications
  • Strong verbal and written communication skills.
  • Excellent interpersonal and problem-solving abilities.
  • Professional attitude with a customer-focused mindset.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Team-oriented with a willingness to learn and grow.
  • Basic computer proficiency.
Additional Information
  • Competitive salary ($34,000-$38,000 annually).
  • Career growth and advancement opportunities.
  • Comprehensive training and professional development.
  • Supportive and collaborative work environment.
  • Opportunities to develop valuable customer service and communication skills.
  • Full-time position.
  • Performance-based recognition and career progression.
  • Stable and positive workplace culture.

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