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Progressive Customer Service Jobs in Connecticut

Carmax

Sales Consultant - Customer Service

Waterbury, CT · On-site

$19 - $28.50/hr

  • PTO

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Carvana

Customer Service Delivery Advocate

Danbury, CT

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At 6 Months: $20/hr In your first year, you can progress from $19/hr to $21/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

Connecticut Water

Customer Service Rep 1 (Part Time)

Clinton, CT · On-site

$15.75 - $21.50/hr

  • Retirement

We embrace progress, provide training & development to inspire success in every aspect of our ... The Customer Service Representative 1 is responsible for providing excellent customer service by ...

Iberdrola

Sr Manager - Customer Service Technology

Orange, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Technology CRM & CCaaS Office Locations: Orange, CT OR Boston, MA The base salary ... Relevant experience includes prior progressive responsibilities in IT with significant focus on ...

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Progressive Customer Service information

See Connecticut salary details

$9

$17

$25

How much do progressive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for progressive customer service in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What are the most commonly searched types of Progressive Customer Service jobs in Connecticut?

The most popular types of Progressive Customer Service jobs in Connecticut are:

What are popular job titles related to Progressive Customer Service jobs in Connecticut?

For Progressive Customer Service jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Connecticut look for?

The top searched job categories for Progressive Customer Service jobs in Connecticut are:

What cities in Connecticut are hiring for Progressive Customer Service jobs?

Cities in Connecticut with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service - Entry Level Management

NY Marketing Firm

Hartford, CT

$16.25 - $22/hr

Full-time

Re-posted 18 days ago

Job description

Company Description

POWERED BY PEOPLE

Job Description

Filling 9 Entry Level Positions!

START A CAREER NOW!

CUSTOMER SERVICE - FULL TRAINING
ENTRY LEVEL

PROVIDING PROFESSIONAL, EXCEPTIONAL, AND DISTINCTIVE CUSTOMER SERVICE AND 

ADVERTISING CAMPAIGNS IN Hartford. CT

NY Marketing Firm is an outsourced marketing and advertising company in the Hartford area. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth.

We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications! 
OPENINGS INCLUDE:
 

  • ENTRY LEVEL
  • CUSTOMER SERVICE
  • MANAGEMENT
  • EVENT SET UP
  • PROMOTIONS/DEMONSTRATIONS

REQUIREMENTS

  • PROFESSIONAL IMAGE IS A MUST
  •  ABILITY TO COMMUNICATE EFFECTIVELY
  •  ALL GREAT LEADERS WERE ONCE STUDENTS, SO A STUDENT MENTALITY IS VITAL

We have 9 ENTRY LEVEL openings that we are looking to fill ASAP. 

Graduates Welcome! 
All positions must be filled ASAP!

All applicants must be available immediately and should possess the following: 

  • Experience in a team related field.
  • Desire to travel at least 1 or 2 weeks a year to other branch offices for further training. 
  • Great communication skills. 
  • Ability to excel in unsupervised solo assignments with members of opposite sex, as well as team projects. 
  • The personality that thrives in a merit based environment. 

NYMarketingFirm.org

We have been growing rapidly and are continuing to expand our operations and offerings. If you are a proven performer, we would like to take a closer look at working for us.

Our Positions have Strong performance-based pay structure in-person sales with customers Opportunity to gain new skills and experience

Apply