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Progressive Claims Adjuster Jobs in Springfield, MO

Progressive

Claims Adjuster Trainee

Springfield, MO · Hybrid

$54K - $57K/yr

Progress. As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with ...

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Progressive Claims Adjuster information

See Springfield, MO salary details

$27.7K

$58.8K

$81.9K

How much do progressive claims adjuster jobs pay per year?

As of Sep 5, 2026, the average yearly pay for progressive claims adjuster in Springfield, MO is $58,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,700.00 per year, depending on experience, location, and employer.

What does a Progressive Claims Adjuster do?

A Progressive Claims Adjuster is responsible for investigating insurance claims, evaluating the extent of insurance company liability, and negotiating settlements for customers. They review claim details, inspect damage (often to vehicles), gather statements, and work directly with policyholders, witnesses, and repair shops to resolve claims efficiently. Claims adjusters at Progressive often use technology to manage cases, document findings, and provide customer service throughout the claims process. Their role is key in ensuring fair and prompt resolution for both the company and its customers.

What are some common challenges faced by a Progressive Claims Adjuster, and how can they be effectively managed?

Progressive Claims Adjusters often encounter challenges such as handling a high volume of claims, dealing with distressed customers, and navigating complex policy details. Effective time management and strong communication skills are essential to manage workloads and provide empathetic service. Leveraging the company's training resources and collaborating with experienced team members can also help adjusters resolve complex claims efficiently. Staying organized and adaptable is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Progressive Claims Adjuster, and why are they important?

To thrive as a Progressive Claims Adjuster, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and digital documentation systems is essential. Excellent communication, negotiation skills, and empathy help build rapport with clients and resolve disputes effectively. These skills ensure accurate, efficient claims processing and high customer satisfaction in a fast-paced, client-focused environment.

What is the difference between Progressive Claims Adjuster vs Property Claims Adjuster?

AspectProgressive Claims AdjusterProperty Claims Adjuster
CredentialsLicenses, certifications (e.g., state adjuster license)Licenses, certifications (e.g., state adjuster license)
Work EnvironmentInsurance company, remote or field workInsurance company, field or office work
Industry UsageAuto, property, and casualty insurancePrimarily property insurance claims
Common Search IntentClaims handling, auto insurance claimsProperty damage claims, home insurance

The main difference between a Progressive Claims Adjuster and a Property Claims Adjuster lies in their specific focus areas. Progressive Claims Adjusters often handle auto and casualty claims for the insurance company, while Property Claims Adjusters focus on property damage claims, such as homes and commercial buildings. Both roles require similar credentials and work environments, but their industry focus and types of claims differ.

Do progressive claims adjusters work from home?

Progressive claims adjusters often have the option to work remotely, especially for desk-based tasks such as reviewing claims and communicating with clients. However, some roles may require in-person visits or office presence depending on the company's policies and the nature of the claims handled.

What are the most commonly searched types of Progressive Claims Adjuster jobs in Springfield, MO?

The most popular types of Progressive Claims Adjuster jobs in Springfield, MO are:

What are popular job titles related to Progressive Claims Adjuster jobs in Springfield, MO?

For Progressive Claims Adjuster jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Progressive Claims Adjuster jobs in Springfield, MO look for?

The top searched job categories for Progressive Claims Adjuster jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Progressive Claims Adjuster jobs?

Cities near Springfield, MO with the most Progressive Claims Adjuster job openings:

Progressive Claims Adjuster jobs near you
Infographic showing various Progressive Claims Adjuster job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,770 per year, or $28.3 per hour.

Claims Adjuster Trainee

Progressive

Springfield, MO • Hybrid

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

94th of 315 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree

Schedule: Training: Monday-Friday, 8:30am-5:30pm; Onboarding: Monday-Friday 8am-5pm; Work Schedule after onboarding: Monday-Friday, 9-6pm, based on business need

Location: 4339 S. National Ave, Ste 39, Springfield, MO 65810

Compensation 

  • Once you complete training and pass any necessary testing requirements, your salary range will be $54,000 to $57,500/year, however, during training, you'll be paid hourly based on your annual salary 
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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