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Auto Claims Adjuster Jobs in Springfield, MO (NOW HIRING)

Risk Manager

Springfield, MO · On-site

$85K - $151K/yr

... auto, property, and other claims; establishes and maintains reserves; manages carriers. The position will be responsible for supervision and currently manages two claims adjusters and a staff ...

... auto, property, and other claims; establishes and maintains reserves; manages carriers. The position will be responsible for supervision and currently manages two claims adjusters and a staff ...

Auto Claims Adjuster information

See Springfield, MO salary details

$27.3K

$52.3K

$69.6K

How much do auto claims adjuster jobs pay per year?

As of Aug 19, 2026, the average yearly pay for auto claims adjuster in Springfield, MO is $52,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $58,700.00 per year, depending on experience, location, and employer.

What does an auto claims adjuster do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by auto claims adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role typically requires strong communication, attention to detail, and knowledge of insurance policies, with opportunities for advancement and job stability in the insurance industry.

What are the most commonly searched types of Auto Claims Adjuster jobs in Springfield, MO?

The most popular types of Auto Claims Adjuster jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Auto Claims Adjuster jobs?

Cities near Springfield, MO with the most Auto Claims Adjuster job openings:

Infographic showing various Auto Claims Adjuster job openings in Springfield, MO as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $52,285 per year, or $25.1 per hour.

Physical Damage Claims Adjuster

Prime, Inc.

Springfield, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Prime Inc. rating

5.9

Company rating: 5.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Overview

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

We are currently looking for an experienced claims adjuster to join our team. If you have a strong history of Property and Casualty investigation and claims handling and you're looking to find your next challenge, we'd like to hear from you! 

We believe in investing in our team, so this opportunity comes with the following benefits:

  • Expansive Health Insurance Benefits at Reasonable Rates
  • HSA Benefits
  • Dental & Vision Plans
  • Accident, Short Term Disability & Life Insurance Options
  • 401k Retirement Plans with up to a 5% Match from Prime Inc.
  • An Innovative Wellness Program that Pays You to be Healthy
  • PTO & Sick Time
  • On Site Fitness Club: Weight Training Center, Cardio Lounge, Aerobics & Yoga Classes, Basketball Court
  • On Site Salon & Spa
  • On Site Restaurant
  • On Site Daycare Center
  • On Site Doctor's Office & Chiropractor
  • Continued Education Opportunities Through Our Tuition Reimbursement Program.
  • Competitive Salary on an incentive structure!
Responsibilities

Prime's Accident Claims Adjuster directs and coordinates activities involving claims against company for third-party property damage and bodily injury claims by performing the following duties:

  • Investigating claims to ascertain validity of claims and extent of company liability.
  • Reviews accident reports and communicate with affected parties to determine liability. 
  • Maintain accurate and timely reserves based on the claim.
  • Negotiate and process claims for property damage and/or third party injury claims which Prime is liable and submit claims for payment processing.
  • Negotiate settlements to effectuate fair and equitable settlements.
  • Coordinate record retention for preservation of pending litigation.
Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of the trucking/transportation industry preferred. 

Abilities

Strong organizational, computer, and customer service skills required. Accurate typing up to 45 WPM.  Multitasking and a flexible schedule required.  Rotating on-call schedule for after-hour injury accidents is required upon completion of a training period.

Experience, Education, and Training

A Bachelor's Degree from an accredited University in a Business or related field is preferred; or one to three years related experience and/or training; or equivalent combination of education and experience.  Property and Casualty investigation and claims handling experience preferred.

Physical Requirements

This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Call volume and emails can be heavy at times. On-site presence is required. 

Licensing/Certification

None required.

Employment Type: OTHER

What Prime Inc. employees say

Pay

Benefits

Hours and flexibility

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