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Claims Adjuster Jobs in Springfield, MO (NOW HIRING)

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Risk Manager

Springfield, MO · On-site

$85K - $151K/yr

The position will be responsible for supervision and currently manages two claims adjusters and a staff assistant. With new City leadership and a strong focus on operational excellence, the City of ...

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Claims Adjuster information

See Springfield, MO salary details

$27.7K

$58.8K

$81.9K

How much do claims adjuster jobs pay per year?

As of Aug 29, 2026, the average yearly pay for claims adjuster in Springfield, MO is $58,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,700.00 per year, depending on experience, location, and employer.

What is a claims adjuster?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What are the key skills and qualifications needed to thrive as a claims adjuster?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

What are some common challenges faced by claims adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle difficult situations with claimants and clients.

Is it worth becoming a claims adjuster?

Claims adjusters evaluate insurance claims by inspecting damages, reviewing policies, and determining payouts. The role often requires strong communication skills, attention to detail, and sometimes licensing or certification. It can offer stable employment and opportunities for advancement in the insurance industry.

What are the most commonly searched types of Claims Adjuster jobs in Springfield, MO?

The most popular types of Claims Adjuster jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Claims Adjuster jobs?

Cities near Springfield, MO with the most Claims Adjuster job openings:

Infographic showing various Claims Adjuster job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $58,770 per year, or $28.3 per hour.

Physical Damage Claims Adjuster

Springfield, MO • On-site


Prime, Inc.

5.9

Company rating: 5.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Paid breaks

Respectful managers

Good training


Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Overview

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

We are currently looking for an experienced claims adjuster to join our team. If you have a strong history of Property and Casualty investigation and claims handling and you're looking to find your next challenge, we'd like to hear from you! 

We believe in investing in our team, so this opportunity comes with the following benefits:

  • Expansive Health Insurance Benefits at Reasonable Rates
  • HSA Benefits
  • Dental & Vision Plans
  • Accident, Short Term Disability & Life Insurance Options
  • 401k Retirement Plans with an employer match contribution 
  • An Innovative Wellness Program that Pays You to be Healthy
  • PTO & Sick Time
  • On Site Fitness Club: Weight Training Center, Cardio Lounge, Aerobics & Yoga Classes, Basketball Court
  • On Site Salon & Spa
  • On Site Restaurant
  • On Site Daycare Center
  • On Site Doctor's Office & Chiropractor
  • Continued Education Opportunities Through Our Tuition Reimbursement Program.
  • Competitive Salary on an incentive structure!
Responsibilities

Prime's Accident Claims Adjuster directs and coordinates activities involving claims against company for third-party property damage and bodily injury claims by performing the following duties:

  • Investigating claims to ascertain validity of claims and extent of company liability.
  • Reviews accident reports and communicate with affected parties to determine liability. 
  • Maintain accurate and timely reserves based on the claim.
  • Negotiate and process claims for property damage and/or third party injury claims which Prime is liable and submit claims for payment processing.
  • Negotiate settlements to effectuate fair and equitable settlements.
  • Coordinate record retention for preservation of pending litigation.
Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of the trucking/transportation industry preferred. 

Abilities

Strong organizational, computer, and customer service skills required. Accurate typing up to 45 WPM.  Multitasking and a flexible schedule required.  Rotating on-call schedule for after-hour injury accidents is required upon completion of a training period.

Experience, Education, and Training

A Bachelor's Degree from an accredited University in a Business or related field is preferred; or one to three years related experience and/or training; or equivalent combination of education and experience.  Property and Casualty investigation and claims handling experience preferred.

Physical Requirements

This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Call volume and emails can be heavy at times. On-site presence is required. 

Licensing/Certification

None required.

Employment Type: OTHER

What Prime Inc. employees say

Pay

Benefits

Hours and flexibility

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