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Programs Assistant Jobs in Laval, QC (NOW HIRING)

Maintain up-to-date policies and procedures for employee group benefits, compensation and recognition programs * Assist with the analysis and development of new and existing benefits and total ...

Assistant cook The assistant cook assists the chef responsible for preparing meals by carrying out ... Replacement premium Free meal program Advantageous holiday accumulation according to the years of ...

Administrative Assistant As an administrative assistant, you will play a key role in the smooth ... Employee Assistance Program (EAP): Access support and practice in complete confidentiality. Medical ...

Salaire compétitif * Programme de Prime * Avantages sociaux (assurances santé) * Possibilité d'avancement à l'interne * Faire partie d'une entreprise valorisante _____ As a Restaurant Assistant ...

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Programs Assistant information

What would a programs assistant do?

A programs assistant supports the planning, coordination, and execution of organizational programs and events. They handle administrative tasks, communicate with stakeholders, maintain records, and may use tools like spreadsheets or databases to track progress and ensure smooth operations.

What is the difference between Programs Assistant vs Program Coordinator?

AspectPrograms AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require associate degreeBachelor's degree often preferred; relevant experience may suffice
Work EnvironmentOffice settings, community organizations, nonprofitsOffice environments, project sites, community programs
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, educational institutions, healthcare
Common Search & ComparisonOften compared for entry-level roles supporting program activitiesViewed as a more senior role with additional responsibilities

Programs Assistants typically handle administrative support, scheduling, and basic program tasks, making them suitable for entry-level positions. Program Coordinators usually oversee program implementation, manage staff, and coordinate activities, requiring more experience and often a higher level of education. Both roles are vital in the same industry sectors, but they differ in scope and responsibility.

What is a programs assistant?

A Programs Assistant is a professional who provides administrative and logistical support to program managers and teams within an organization. Their responsibilities often include coordinating events, managing schedules, handling communications, tracking budgets, and assisting with reporting and documentation. Programs Assistants play a key role in ensuring that projects and programs run smoothly, supporting both internal staff and external stakeholders. They are commonly employed in non-profit organizations, educational institutions, and corporate environments.

What are the key skills and qualifications needed to thrive as a programs assistant, and why are they important?

To thrive as a Programs Assistant, you typically need strong organizational skills, attention to detail, and a background in administration or a related field. Familiarity with office productivity software (such as Microsoft Office or Google Workspace), event management platforms, and database systems is often required. Excellent communication, teamwork, and problem-solving abilities help you coordinate effectively and manage multiple tasks. These skills ensure efficient program delivery, seamless team collaboration, and successful achievement of organizational goals.

How does a programs assistant typically collaborate with other departments or teams within an organization?

Programs Assistants often serve as a key point of coordination between program managers, participants, and supporting departments such as marketing, finance, and operations. They may help schedule meetings, track project milestones, and communicate updates to ensure everyone stays aligned. Effective collaboration skills are essential, as Programs Assistants regularly work with diverse teams to support event planning, reporting, and program delivery. Building strong working relationships and being responsive to requests can help streamline processes and contribute to successful program outcomes.
What are the most commonly searched types of Programs jobs in Laval, QC? The most popular types of Programs jobs in Laval, QC are:
Infographic showing various Programs Assistant job openings in Laval, QC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 1% Temporary, 5% Contract, and 3% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Commercial Insurance Broker - Programs

BFL Canada

Blainville, QC • Hybrid

Full-time

Medical, Dental, Retirement

Posted 2 days ago

New


Job description

We offer more than a job, we offer a career!

  • We support our employees to shape their career by encouraging continuing education and investing in training and development.
  • We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
  • We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
  • We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
  • We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
  • We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

 

We are looking for a Client Service Representative Within our Program Group to join our team in our Blainville office! 

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

  • Address client inquiries related to assigned insurance programs, providing timely and accurate information.
  • Respond promptly to telephone calls and written inquiries from clients and underwriters, maintaining a professional and helpful demeanor.
  • Request, track, and follow up with insurers and clients for missing information, endorsements, or policy documentation.
  • Review policy wordings and associated documentation for accuracy and completeness, identifying and correcting any errors as needed.
  • Create abeyances and follow up on outstanding items from underwriters and clients to ensure timely resolution.
  • Track and follow up on outstanding client receivables to ensure that accounts are up to date.
  • Prepare and manage the monthly Bordereau for assigned programs, ensuring timely and accurate completion.
  • Support EPIC invoicing processes for assigned programs.
  • Assist with various special projects and perform other duties as required by management.

 

Our ideal candidate

  • Minimum of 2 years of relevant industry experience is required
  • AMF license required
  • Willing to get RIBO licensed
  • Bilingual with strong verbal and written communication skills in French and in English
  • Comprehensive knowledge of Professional Lines insurance and policy wordings
  • Demonstrated excellence in both verbal and written communication.
  • Ability to work independently as well as collaboratively within a team
  • Proficient in Microsoft Office applications
  • Familiarity with EPIC is a strong asset
  • Strong organizational skills with effective time management
  • Customer-focused with a commitment to delivering outstanding service
  • Exceptional attention to detail

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca 

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

#LI-Hybrid