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Program Support Jobs in Philadelphia, PA (NOW HIRING)

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Program Support information

See Philadelphia, PA salary details

$26.7K

$45.7K

$57.5K

How much do program support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for program support in Philadelphia, PA is $45,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $49,400.00 per year, depending on experience, location, and employer.

What is a program support?

Program Support roles are positions that provide administrative, logistical, and operational assistance to ensure the smooth execution of projects or programs within an organization. Individuals in these roles often coordinate schedules, manage documentation, track budgets, and facilitate communication among team members. Program Support staff play a critical role in helping program managers and teams achieve their goals efficiently by handling essential support tasks. Their work helps maintain organization and allows program leaders to focus on strategic objectives.

What are the key skills and qualifications needed to thrive as a program support, and why are they important?

To thrive as a Program Support, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by a relevant associate’s or bachelor’s degree. Familiarity with office software such as Microsoft Office Suite, database management systems, and project management tools is typically required. Excellent communication, teamwork, and problem-solving abilities help you manage schedules, coordinate resources, and support program goals effectively. These skills ensure the smooth operation and success of program initiatives by streamlining processes and facilitating effective collaboration.

How does a program support professional typically collaborate with other departments within an organization?

Program Support professionals often serve as a communication bridge between different teams, such as project managers, finance, and operations. They coordinate meetings, track project progress, and ensure that all stakeholders are aligned on deadlines and deliverables. Effective collaboration requires strong organizational and interpersonal skills, as Program Support staff frequently manage schedules, documentation, and follow up on action items. This role is key in ensuring that program objectives are met efficiently and that any issues are quickly escalated to the appropriate team.

What is the difference between Program Support vs Program Coordinator?

AspectProgram SupportProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in administrative supportBachelor's degree often in business, management, or related field
Work EnvironmentOffice settings, administrative support roles, often behind the scenesOffice or field settings, overseeing program activities and liaising with stakeholders
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, healthcare, and educational sectors
Common Search & ComparisonAdministrative support, clerical roles, program assistanceProgram management, project coordination, event planning

Program Support roles focus on providing administrative and logistical assistance to programs, often requiring minimal formal education. Program Coordinators take on more responsibility in managing and overseeing program activities, usually requiring a bachelor's degree. Both roles are essential in organizational operations but differ in scope and responsibilities.

Infographic showing various Program Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,743 per year, or $22 per hour.

Program Support Specialist

Inficare Technologies

Hamilton, NJ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Program Support Specialist
Location: Hamilton, NJ 08619 (Onsite)
Job Type: Contract
Duration: 12 Months
Job Overview
Our client is seeking a Program Support Specialist to support their Fair Hearing Unit in processing Medicaid Fair Hearing appeals in a timely and accurate manner. Working under the supervision of a Regulatory Officer, this role performs a variety of administrative, technical, and program support functions to ensure compliance with federal and State Fair Hearing requirements.
Key Responsibilities
  • Analyze incoming mail, faxes, correspondence, and appeal requests to determine contested issues
  • Input and maintain case information in agency databases and information systems
  • Review, process, and manage Fair Hearing cases from receipt through final disposition
  • Prepare, organize, and transmit Fair Hearing case files to the Office of Administrative Law (OAL)
  • Track contested cases, monitor status, and ensure timely processing, resolution, and closure
  • Coordinate informal resolution efforts with County Welfare Agencies, Managed Care Organizations, and other stakeholders
  • Generate monthly reports on outstanding, accepted, declined, resolved, and pending Fair Hearing requests
  • Research applicable federal and State laws, regulations, and policies supporting the Fair Hearing process
  • Scan, organize, and maintain electronic and hard-copy case files in compliance with recordkeeping requirements
  • Monitor and reconcile pending appeals and conduct follow-up with internal and external stakeholders
Required Skills
  • Proficiency in Microsoft Office Suite
  • Data entry and customer service experience
  • Strong analytical and problem-solving skills
  • Ability to review, interpret, and evaluate data and legal/regulatory information
  • Ability to prepare accurate and informative reports
  • Ability to maintain accurate records and files
  • Effective written and verbal communication skills in English
Preferred Skills
  • Experience with case management or legal databases (e.g., LRL Oracle)
  • Background in Medicaid, Fair Hearing, or state agency administrative functions
  • Familiarity with federal CMS regulations and compliance requirements
Location & Work Model
Onsite at Hamilton, NJ 08619. Work hours: 8:00 AM-4:00 PM or 9:00 AM-5:00 PM. Business casual dress code. Free parking available.
Engagement Details