Program Support Assistant Jobs in Rex, GA (NOW HIRING)

About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.
Job Summary
The Teaching & Learning Associate supports the day-to-day work of the Center for Excellence in Teaching & Learning (CETL) by assisting with instructional technologies, resource development, and faculty development initiatives. This entry-level role is ideal for someone who enjoys working at the intersection of technology, creativity, and education.
The Associate contributes to a wide range of CETL activities, including supporting learning management systems, creating multimedia resources, and assisting with events and programs. This position is designed as a growth opportunity for individuals interested in developing skills in instructional design, digital learning, and faculty support in higher education.
Responsibilities
Instructional Technology & LMS Support

• Provide first-line support to faculty and students using instructional technologies (e.g., D2L Brightspace and supported tools)
• Assist with course setup, content organization, and basic troubleshooting within the LMS
• Help identify and resolve common user issues; escalate more complex problems as needed
• Support faculty in navigating and using digital tools for teaching and learning

Multimedia & Resource Development

• Create and edit instructional resources, including short videos, walkthroughs, job aids, and guides
• Assist with basic video/audio recording, editing, and captioning
• Support development of CETL communications and materials (e.g., newsletters, web content, promotional materials)
• Apply institutional branding and accessibility best practices (e.g., WCAG 2.1)

Events & Program Support

• Assist with planning and execution of CETL events, including workshops, faculty academies, and campus initiatives
• Support logistics such as registration, communication, materials preparation, and on-site or virtual facilitation
• Help manage CETL calendars, scheduling, and coordination across programs
• Capture and share event highlights (e.g., photos, summaries, resource follow-ups)

Operational & Administrative Support

• Assist with maintaining CETL digital spaces (e.g., LMS shells, SharePoint, website updates)
• Support tracking of participation, feedback, and basic reporting for CETL initiatives
• Contribute to project coordination across CETL activities
• Perform general administrative tasks that support the effective operation of CETL

Professional Growth & Development

• Participate in training and mentorship related to instructional design, learning science, and educational technology
• Develop foundational skills in course design, multimedia development, and facilitation
• Engage in ongoing professional learning aligned with a pathway toward instructional design or related roles

Required Qualifications

• Bachelor's degree in Education, Communications, Media, human Resources, Business, English, or a related field
• Demonstrated experience using digital tools (e.g., Microsoft 365, Canva, video editing tools, or similar)
• Basic familiarity with learning platforms or online tools (e.g., LMS experience as a student or user)
• Strong organizational, communication, and problem-solving skills
• Willingness to learn new technologies and support a wide range of tasks

Preferred Qualifications

• Experience creating digital content (e.g., videos, podcasts, graphics, or tutorials)
• Experience supporting others in using technology (e.g., peer mentoring, helpdesk, training, or informal support roles)
• Familiarity with learning management systems (e.g., D2L Brightspace, Canvas, Blackboard, Moodle)
• Experience assisting with events, workshops, or program coordination
• Interest in teaching, learning, training, or instructional design

Proposed Salary
$40,000 annually
Required Documents to Attach

• Resume
• Cover letter

Knowledge, Skills, & Abilities

• Ability to explain technical concepts in clear, approachable ways
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Creative problem-solving and willingness to experiment with new tools and approaches
• Ability to work both independently and as part of a collaborative team
• Positive, service-oriented mindset when supporting faculty, staff, and students
• Comfort working in a dynamic environment that includes both structured tasks and evolving priorities

Apply Before Date
Application Deadline: Open until filled.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.