Program Support Assistant Jobs in Evans, GA (NOW HIRING)

*
About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Medical College of Georgia (MCG) is one of the nation's largest medical schools by class size, with 304 students per class. The MCG educational experience is anchored by the main campus in Augusta, with regional clinical campuses for third- and fourth-year students across the state, and two four-year campuses located in Athens (in partnership with the University of Georgia) and in Savannah (in partnership with Georgia Southern University). MCG's expanding partnerships with physicians and hospitals across Georgia currently provide more than 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to approximately 575 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.
Job Summary
This position manages and oversees the administrative support functions for an independent pediatric fellowship program and divisions within the Department of Pediatrics. This position provides direction, leadership and day-to-day management of program including support of fellowship Program Director, Associate Program Director, and three+ pediatric fellows. Position provides educational coordination between attending physicians, fellows and institutional and regulatory administrative offices (i.e., Graduate Medical Education Office-GME, MCG Dean's Office, etc.). Position also performs planning and budgeting, provides oversight to selection of program participants, and monitors participant progress. Acts for and makes independent decisions in absence of program director within prescribed limits of authority. Duties are performed under the supervision of assigned Division Chief, Program Directors and Sr. Administrator for the Department of Pediatrics.
Responsibilities
The responsibilities include, but are not limited to:
Fellowship Program:
Manages the development, planning, and coordination of fellowship program within the Department of Pediatrics.
Assists with day-to-day operations of fellowship program.
Serve as a liaison between and communicate with all appropriate campus offices, department program director and staff.
Attend required meetings conducted by AU GME office, pediatric fellowship program director and department fellowship coordinators.
Monitor duty hours and track leave time in appropriate system.
Distribute send outs for fellow evaluations to fellows, faculty, nurses and clinical staff.
Register fellows for yearly in-training exam.
Assist with implementing policies related to the AU Graduate Medical Education (GME) Office and American College of Graduate Medical Education (ACGME).
Develop, organize, and direct recruitment activities such as:

• Using knowledge of ERAS software to manage fellowship applications and compiling reports as necessary.
• Reviewing fellowship applications and evaluating completeness; assisting with screening applicants appropriate for interview.
• Notifying applicants of decisions for interview.
• Coordinating faculty/fellows/staff interviews and notifying applicants
• Coordinating all house staff interviews and serving as main point of contact for applicants

Administer and manage implementation of all rules, regulations, and prescripts regulating educational programs.
Review participant requirements such as credentialing, licensure, FMG, and visa.
Submit required paperwork on new fellows to GME office; set up training grants, if necessary.
Fully process fellows through divisions which includes but is not limited to:

• Scheduling division orientation.
• Ordering keys and lab coats.
• Providing all necessary documentation/manuals, etc.

Ensure fellow compliance with established policies and procedures.
Ensures program accreditation with regard to compliance of potential participants with the criteria of corresponding organizations such as American College of Graduate Medical Education (ACGME), Residency Review Committee (RRC), Graduate Medical Education (GME), and Joint Commission (HIPAA requirements).
Continuously review, maintain and update documents for Fellowship Program site visits performed by ACGME.
Maintain all house staff personnel records including confidential evaluation and counseling records.
Serve as administrative support for Fellowship Program Director which includes but is not limited to:

• Scheduling meetings.
• Preparing agendas.
• Recording and maintaining meeting minutes.
• Completing travel forms for fellowship-related meetings.

Develop reports and provide pertinent data to Program Director and faculty.
Prepare written reports and correspondence for the Program Director relative to fellowship program.
Develop, coordinate and plan annual educational program participant orientation, graduation, and extracurricular activities/wellness functions for fellowship program.
Maintain up-to-date knowledge of ACGME policies and procedures with understanding of common and specialty program requirements.
Prepare check requests and IDRs as needed.
Prepare fellowship verification forms for current fellows and alumni.
Provide administrative support for fellows.
Enter on-call schedule into QGenda system for each month and/or rotation.
Track and summarize reports related to procedures, labs and workshops.
Maintain web based ACGME accreditation surveys for program.
Initiate, oversee and monitor house staff budget, including projections of future needs and reconcile all accounts on a monthly basis.
Compile and submit reports to ACGME, American Board of Pediatrics (APB), American Academy of Pediatrics (AAP), American Association of Medical Colleges (AAMC), American Medical Association (AMA), and other professional organizations as required.
Manage evaluation system to include participant evaluation and grade reporting.
Monitor and counsel program participants when needed.
Oversee administration of educational exams.
Maintain informational database system for various reporting purposes and curriculum inventory.
Administrative and Clerical Support:
Provide administrative and clerical support for fellowship program and divisions within the Department of Pediatrics.
Answer phones, triage calls, and greet visitors to area.
Schedule outpatient consultations for division, including attending and fellow.
Provide back-up administrative support for other staff members within department as needed.
Order and maintain office supplies.
Develop, evaluate, and implement office procedures.
Maintain budget for division, faculty and nurse practitioners including, but not limited to:

• Ordering office supplies.
• Reimbursement for books and educational activities.
• Travel to educational conferences.

Maintain financial information on state and sponsored accounts and grants; reconcile PeopleSoft ledger reports on a monthly basis.
Prepare forms/documents used for AU Support Services (grants/contracts, budgets and routing sheets, IDRs, check requests, etc.).
Prepare other reports and forms required by department administration and submit in a timely manner.
Enter faculty service and on call schedule into QGenda system for each month.
Serve as administrative support for faculty and APPs which includes but is not limited to:

• Scheduling division and individual meetings.
• Preparing agendas.
• Recording and maintaining meeting minutes.
• Completing travel forms for fellow related meetings.

Backup Support for Other Pediatric Residency Program :
Provide backup support for other Pediatric Residency Program and other fellowship programs within the Department of Pediatrics.
Other :
Perform all other duties as assigned.
Required Qualifications
Associate's degree from an accredited college or university in a related field with two years of directly related experience in an educational program.
OR
High School Diploma/GED from a recognized State or Federal accrediting organization with five years of directly related experience in an educational program.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
SKILLS
Detail-oriented with excellent interpersonal, written, and verbal communication skills.
ABILITIES
Ability to maintain confidentiality.
Shift/Salary/Benefits
Shift: Days/M-F, 8:00 a.m. - 5:00 p.m.
Pay Band: B5
Salary Range: $17.88/hourly - $21.92/hourly
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period: 7/17/26 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check complete for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgement and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. " Augusta University is a patient-and-family-centered care institution, where employees partner everyday with patients and families for success".
Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant