About the Organization
Join the team that's redefining healthcare in the Lowcountry. At Beaufort Memorial Hospital, we're not just filling positions, we're building the future of healthcare.
As the largest locally governed healthcare system between Charleston and Savannah, Beaufort Memorial is experiencing unprecedented growth, innovation, and transformation. With a new hospital in the horizon, expanded services, significant investments in workforce development, and a renewed commitment to employee experience, there has never been a more exciting time to join our team. Our People team has recently undergone a strategic transformation, bringing together some of the brightest minds in talent acquisition, workforce development, employee engagement, leadership development, analytics, and human resources. We've reimagined how we attract, develop, engage, and retain exceptional talent because we believe our employees deserve the same level of excellence that we provide to our patients.
Why Beaufort Memorial? At Beaufort Memorial, you'll find more than a job - you'll find purpose, opportunity, and a team that is invested in your success. Whether you're an experienced healthcare professional, a new graduate, or someone looking to grow your career, you'll have access to career pathways, leadership development, educational opportunities, mentorships, recognition programs, and a culture built on collaboration, accountability, and compassion. If you're looking for an organization where your voice matters, your contributions are recognized, and your career can thrive, we invite you to explore what is possible at Beaufort Memorial Hospital. Beaufort Memorial is a locally governed, community-focused healthcare system that offers competitive compensation and comprehensive benefits. Beaufort Memorial offers career growth, advancement opportunities, workforce education, and career pathway initiatives. Come be a part of something bigger!
Position
Health Information Services Release of Information Specialist
Location
Beaufort Memorial Hospital
Full-Time/Part-Time
Full-Time
Shift
Days
Exempt/Non-Exempt
Non-Exempt
Description
The Release of Information (ROI) Specialist is responsible for processing all releases of medical record information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. The ROI Specialist greets and provides a variety of customer support services to patients and visitors to the BMAC along with providing assistance to physicians and their office staff, hospitals and other health care facilities, insurance companies, attorneys' offices, and other requestors of protected health information. The ROI Specialist will exercise sound judgment and critical thinking skills in the performance of job duties. The ROI Specialist will be able to work independently, demonstrate a high tolerance for interruption of tasks, will be able to multitask, and will have the ability to refocus to task completion while maintaining a positive and helpful attitude. The ROI Specialist must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases are in compliance with the request, authorization, hospital policy, and HIPAA regulations.
The ROI Specialist will also complete the following duties: Create work orders, receive billing payments, process financial assistance applications, notarize legal documents, act as greeter for the 3rd floor BMAC , assist patients with the patient portal process.
Position Requirements
Education:
- High school diploma or equivalent preferred. Post high school education preferred to include specialized health care related subjects, e.g., records management, medical terminology, computer classes, use of office equipment, i.e., fax machine, copy machine, multi-line phone system.
Experience:
- Two years of experience in a Health Information Management field or as an administrative assistant in a healthcare setting preferred. Proven customer service experience and/or training. Effective use of computer software and technology including Microsoft Word and Excel. Experience in use of electronic health record, Meditech computer system, PAC S Imaging system for producing CD's/DVD's, release of information oftware, and various types of office equipment preferred.
Certifications/Licenses:
- South Carolina notary or notary eligible preferred.
EOE Statement
Beaufort Memorial Hospital is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.