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Program Operations Director Jobs in Phoenix, AZ (NOW HIRING)

Program Director

Phoenix, AZ · On-site

$40K - $50K/yr

The Program Director manages the day-to-day operation of the local sports franchise including marketing, coach recruitment, oversight of game-day operations, and customer service. In their role, the ...

Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care ...

Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care ...

Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care ...

Dir, Magnet Program

Phoenix, AZ · On-site

$100 - $150/hr

Position Summary The Director of the Magnet Program provides strategic leadership and oversight for ... Strategic thinking with operational translation capability. (Preferred) * Advanced understanding of ...

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Program Operations Director information

See Phoenix, AZ salary details

$33.8K

$106.9K

$178.2K

How much do program operations director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for program operations director in Phoenix, AZ is $106,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,500.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What are the most commonly searched types of Program Operations jobs in Phoenix, AZ? The most popular types of Program Operations jobs in Phoenix, AZ are:
What are popular job titles related to Program Operations Director jobs in Phoenix, AZ? For Program Operations Director jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Program Operations Director jobs in Phoenix, AZ look for? The top searched job categories for Program Operations Director jobs in Phoenix, AZ are:
Infographic showing various Program Operations Director job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,917 per year, or $51.4 per hour.

Director, Program Management (Service Operations)

ASM

Phoenix, AZ • On-site

Full-time

Posted 20 days ago


Job description

Role Summary

The Director, Program Management position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams. 

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint. 

Roles & Responsibilities 

Operational Strategy & Governance

  • Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
  • Establish operating model that balances standardization with regional execution needs.
  • Create governance, operating cadence, and performance management framework across regions.
  • Strategic Advisor in operational scalability, risk, and service readiness. 

Service Delivery & Execution 

  • Ownership of global delivery of operational services:
  • Equipment manufacturing and configuration
  • Tool installation and ramp readiness
  • Installed base lifecycle support
  • Customer and fab-site operational requirements
  • Drive adherence to service standards, KPIs, SLAs, and customer commitments
  • Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement 

  • Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
  • Improve operational efficiencies through the identification of automation, digitization and technology solutions.
  • Proactively manage operational risk, compliance and business continuity 

Financial & Resource Management 

  • Ownership of operational budget, cost optimization initiatives, and productivity targets.
  • Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building 

  • Lead, develop, and inspire a high-performing, diverse leadership team.
  • Build and grow organizational capability through talent development, succession planning, and workforce planning.
  • Foster accountability, collaboration, customer focus, and continuous improvement.
  • Driver culture of safety and inclusion across operations. 

Cross-Functional & External Partnership 

  • Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
  • Act as the operational interface for key customers and supplier when needed.
  • Ensure seamless handoffs across end -to-end value streams. 

Qualifications

  • Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
  • 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
  • Proven experience leading large, global, and cross-functional teams.
  • Strong track record of driving operational excellence, transformation, and scalable service models.
  • Demonstrated financial acumen, including budgeting, cost management, and ROI analysis