Program Operations Director Jobs in Phoenix, AZ (NOW HIRING)

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. 

The Operations Director provides leadership and guidance for DC operational functions such as Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance. They plan, organize, manage, and support the projects and activities required for the DC with the training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels. 

Benefits you can count on: 

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance 
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Director of Operations: 

• Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process.  
• Coordinate with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs).  
• Provide leadership for the Transportation and Warehouse departments.  
• Communicate the status of activities and results on an ongoing basis. Ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted.  
• Understand, articulate, and execute all QA criterion set forth in supply chain processes.  
• This position has additional duties. Special projects may be assigned at the position supervisor's discretion. 

Qualifications you'll bring as a Director of Operations: 

• Have at least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector.  
• Accounting, planning, and analytical experience is required.  
• Preferred experience with Manhattan, AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs.  
• Have a detailed understanding of financial statements and resulting cost implications.  
• Be able to identify financial issues and provide cost effective solutions.  
• Be able to use IT systems to generate and evaluate key performance data. 
• Have experience with multi-shift, 6- to 7-day operations.  
• Have management experience with large DC and driver workforces (200 ).  
• Ability to cultivate and manage relationships with customers (100 , comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers. 
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!      

• Teamwork oriented 
• Organized 
• Problem solver 
• Detailed 

Our roadmap. Our story.  

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/