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Program Operations Assistant Jobs in Rockford, IL

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Program Operations Assistant information

See Rockford, IL salary details

$11

$19

$30

How much do program operations assistant jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for program operations assistant in Rockford, IL is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What does an operations assistant do?

An operations assistant supports the daily functions of an organization by handling administrative tasks, coordinating schedules, managing communication, and assisting with project logistics. They often use tools like spreadsheets and office software and may need strong organizational and communication skills. Their role helps ensure smooth and efficient operations within the team or department.

What job makes $10,000 a month without a degree?

A Program Operations Assistant typically does not earn $10,000 a month without a degree; such high salaries are uncommon for entry-level or support roles. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most roles with this income level involve significant responsibility, expertise, or business ownership.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical professionals like surgeons, senior corporate executives, or certain legal roles such as trial lawyers. These positions often require advanced skills, extensive experience, and sometimes certification or licensure, and they may involve project-based or contract work with high compensation rates.

What is the salary of an operations assistant?

The salary of a Program Operations Assistant typically ranges from $35,000 to $50,000 annually, depending on experience, location, and organization size. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Benefits and opportunities for advancement are often included in compensation packages.

What are the key skills and qualifications needed to thrive as a Program Operations Assistant, and why are they important?

To thrive as a Program Operations Assistant, you need strong organizational skills, attention to detail, and experience in administrative support, typically supported by a high school diploma or associate degree. Familiarity with office productivity software (such as Microsoft Office Suite), scheduling systems, and database management is commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating tasks and supporting team objectives. These skills ensure efficient program execution, smooth workflow, and effective collaboration within the organization.

What are some common challenges faced by Program Operations Assistants, and how can they be successfully managed?

Program Operations Assistants often juggle multiple tasks simultaneously, such as managing schedules, coordinating events, and handling communications between departments. One common challenge is adapting to shifting priorities and tight deadlines, which requires strong organizational and time-management skills. Successful assistants develop proactive communication habits and reliable tracking systems to ensure nothing falls through the cracks. Building good relationships with team members and being resourceful when solving problems also help manage the dynamic nature of the role.

What are Program Operations Assistants?

Program Operations Assistants are administrative professionals who support the daily operations of programs within an organization. Their duties include managing schedules, coordinating meetings, maintaining records, preparing reports, and assisting with event planning. They serve as a vital link between program managers, staff, and participants, ensuring that program activities run smoothly and efficiently. Program Operations Assistants often handle communications, process paperwork, and provide general support to help achieve program goals.

What is the difference between Program Operations Assistant vs Program Coordinator?

AspectProgram Operations AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsBachelor's degree often preferred; relevant certifications can be beneficial
Work EnvironmentOffice settings, program sites, or remote work; supporting daily operationsOffice or field settings; overseeing program implementation and coordination
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, healthcare, and educational sectors
Common Search & Comparison IntentUnderstanding entry-level operational roles in programsManaging and coordinating program activities and teams

The Program Operations Assistant typically handles daily operational support tasks, focusing on administrative and logistical functions. In contrast, the Program Coordinator often takes on a broader role in overseeing program activities, coordinating teams, and ensuring program goals are met. Both roles are essential in program management but differ in scope and responsibilities.

Infographic showing various Program Operations Assistant job openings in Rockford, IL as of June 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.

$15 - $17.77/hr

Full-time

Posted 14 days ago


Key responsibilities

  • Provide day-to-day administrative support for program operations, including maintaining organized records and preparing materials.

  • Assist with intake processes, data entry, reporting, and maintaining audit-ready documentation.

  • Support planning and execution of program events, group activities, and community outreach logistics.


Job description

Job Type
Full-time
Description
EMBRACING ABILITIES. EXPANDING POSSIBILITIES.
At Easterseals Serving Chicagoland and Greater Rockford (ECR), we are committed to two-often interconnecting pillars of work: early learning and disability. Through these pillars, we transform the lives of early learners and individuals of all abilities through access to expert educational, family, and community support. As an affiliate of America's largest nonprofit health care organization, we have proudly served the communities and families of Chicagoland and Greater Rockford since 1936.
For more information about our organization, please visit us online at www.eastersealschicago.org.
The Program Assistant provides comprehensive administrative, programmatic, and operational support. This role is essential to ensuring efficient program operations, high-quality service delivery, and compliance with funder and agency requirements.
The Program Assistant works collaboratively with program leadership, parent educators, doulas, and community partners to support intake processes, data tracking, event coordination, outreach efforts, and documentation. The position requires strong organization, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality.
This position is based at our Easterseals Rockford location, 303 N. Main St., Suite 511, Rockford, IL 61101.
CORE RESPONSIBILITIES:
1. Program Operations & Administrative Support
  • Provide day-to-day administrative support for TFS
  • Maintain organized and compliant program records, files, and documentation
  • Prepare forms, reports, presentations, and program materials as requested
  • Support communication with staff and families (phone, email, scheduling)
  • Assist with calendar coordination, meeting preparation, and follow-up tasks
  • other duties as assigned

2. Intake, Data Tracking & Compliance
  • Assist with intake packet preparation
  • Maintain referral logs, participant records, and audit-ready documentation
  • Support data entry and reporting (iGrow, Visit Tracker reporting, etc.)
  • Assist with filing and file reviews using program tools (e.g., PAT file review tools)
  • Prepare materials and documentation for audits and funder reviews

3. Supplies, Purchasing & Inventory
  • Order, track, and organize program and office supplies using procurement systems (e.g., Microix)
  • Maintain inventory of program materials (intake packets, binders, outreach items, etc.)
  • Assemble and distribute intake bags, newborn kits, and program supplies

4. Event & Group Coordination
  • Support planning and execution of program events, groups, and outreach activities
  • Coordinate logistics, including:
    • Registration and attendance tracking
    • Food and supply ordering
    • Room setup and materials preparation
  • Assist with holiday programs, family events, and community engagement activities

5. Program Materials & Documentation Development
  • Create participant binders, program packets, and educational materials
  • Assist with the development of:
    • Infographics and reports
    • Surveys and data collection tools
    • Newsletters and communication materials
  • Ensure all materials are accurate, up-to-date, and aligned with program requirements

6. Outreach & Community Engagement Support
  • Assist with preparation for community events, resource fairs, and outreach initiatives
  • Organize outreach materials, giveaways, and informational resources
  • Support tracking of community contacts, referrals, and engagement efforts

7. Team & Staff Support
  • Provide administrative and operational support to:
    • Program Manager
    • Supervisors
    • Doulas and Parent Educators
  • Assist with staff training coordination and registration (as needed)
  • Support onboarding tasks such as preparing materials and files for new staff

8. Confidentiality & Compliance
  • Maintain strict confidentiality of all client, staff, and program information
  • Ensure documentation and processes comply with:
    • Agency policies
    • HIPAA requirements
    • IDHS, MIECHV, and Start Early

Requirements
Education/Certification:
  • High School Diploma or GED.

Experience:
  • 1-3 years of administrative or program support experience
  • Experience in social services, healthcare, education, or nonprofit preferred

Skills/Abilities:
  • Strong organizational and time management skills
  • Ability to manage multiple tasks and priorities simultaneously
  • High attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to work both independently and collaboratively
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Comfort working with databases and reporting systems.

ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.
Salary Description
$15 - $17.77/Hourly