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Program Office Assistant Jobs in Indiana (NOW HIRING)

Ascension

Assistant Office Operations

Indianapolis, IN · On-site

$16 - $21/hr

Provide essential clerical and office support, including managing charges for services, to maintain ... E-Verify statement Employer participates in the Electronic Employment Verification Program. Please ...

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Program Office Assistant information

What are some typical challenges faced by a Program Office Assistant, and how can they be managed effectively?

Program Office Assistants often juggle multiple responsibilities, such as scheduling, document management, and supporting team communications. One common challenge is prioritizing tasks during busy periods, especially when multiple deadlines overlap. To manage this effectively, it's important to develop strong organizational skills, communicate clearly with team members about priorities, and utilize project management tools when possible. Regular check-ins with supervisors can also help clarify expectations and ensure that urgent matters are addressed promptly.

What are the key skills and qualifications needed to thrive as a Program Office Assistant, and why are they important?

To thrive as a Program Office Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, scheduling tools, and document management systems is typically required. Excellent communication, time management, and problem-solving abilities help you interact effectively with staff and manage multiple tasks. These skills are crucial for maintaining smooth office operations, supporting program goals, and ensuring efficient workflow.

What is the difference between Program Office Assistant vs Administrative Assistant?

AspectProgram Office AssistantAdministrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in office administrationHigh school diploma or equivalent; often similar certifications
Work EnvironmentGovernment agencies, non-profits, or corporate program officesVarious industries including corporate, healthcare, and education
Job FocusSupporting program-specific tasks, coordinating meetings, managing documentationGeneral office support, scheduling, correspondence, and administrative tasks

The Program Office Assistant primarily supports specific programs within organizations, focusing on program coordination and documentation. In contrast, the Administrative Assistant provides broader administrative support across departments. While both roles require similar credentials and work environments, their focus areas differ, with the Program Office Assistant concentrating on program-related tasks.

What are Program Office Assistants?

Program Office Assistants are administrative professionals who support the operations of a specific program within an organization. Their duties typically include managing correspondence, scheduling meetings, maintaining records, and assisting with program logistics. They play a critical role in ensuring smooth communication and efficient workflow within the program team. Program Office Assistants may also help with preparing reports, processing paperwork, and providing general office support as needed.
What cities in Indiana are hiring for Program Office Assistant jobs? Cities in Indiana with the most Program Office Assistant job openings:
Program Office Assistant jobs near you
Dental Front Office Assistant

Dental Front Office Assistant

Affordable Care

Indianapolis, IN • On-site

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for a Front Desk Auxiliary to join our team!

Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.

JOB PURPOSE:

The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.

ESSENTIAL FUNCTIONS:

  • Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily

  • Ensure patients are comfortable while in the office

  • Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing

  • Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)

  • Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier

  • Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances

  • Inventory and order office supplies and forms as instructed

  • Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers

  • Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office

  • Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly

  • Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department

  • Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed

  • May perform chair-side assisting as needed

  • Perform miscellaneous job-related duties as assigned

  • Minimal travel may be required for training and/or continuing education purposes

  • Other duties as assigned

Educational Requirements:

  • Must have 2 - 5 years' experience working in a dental office (including patient scheduling)

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

  • Strong organization skills

  • Ability to work in a high volume, fast paced environment

  • Ability to multi-task

  • Leadership skills/experience

  • Dentrix experience preferred

  • CareCredit experience preferred

  • Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes

Benefits

We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).

Job Details

Pay Type Hourly

Job Category Practice Staff

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