Program Manager Process Improvement Jobs in Norfolk, VA

Title: GENEDGE Program Manager

Hiring Range: $110,400-$165,600

Agency Website: www.genedge.org

Recruitment Type: General Public - G

Job Duties

*This is a GENEDGE position. VCCS/P&HCC serve as current fiscal agent. West Piedmont Higher Education Center (formerly New College Institute) is the location of GENEDGE Headquarters.*

The Program Manager is responsible for planning, executing, monitoring, and closing assigned projects in support of GENEDGE's mission to strengthen Virginia's manufacturing ecosystem. This role emphasizes strong stakeholder engagement, communication management, and accountability for cost, schedule, and scope across complex, multi-party initiatives.
Projects may include engagements supported by federal, state, and local funding sources, and often involve coordination among manufacturers, government agencies, prime contractors, universities, and other ecosystem partners. The Program Manager is expected to take full ownership of assigned projects, operate within GENEDGE's established management structure, and proactively manage risks, expectations, and performance.
The position is expected to be based out of the Newport News or Richmond office with a hybrid schedule, and requires periodic in-person engagement with clients, partners, and internal teams. The Program Manager reports to the Director of Programs.
Responsibilities
Own end-to-end project execution from initiation through closeout
Develop and maintain project plans that manage scope, schedule, cost, risks, and deliverables
Serve as the primary point of contact for internal and external project stakeholders
Manage stakeholder expectations through clear, timely, and professional communication
Coordinate project activities across GENEDGE technical staff, partners, subcontractors, and clients
Track project performance against approved budgets and schedules and escalate issues as needed
Support projects with multiple funding sources, including federal, state, and local programs
Facilitate project meetings, status reviews, and decision forums
Maintain accurate project documentation and reporting in GENEDGE systems (e.g., Salesforce, project dashboards)
Identify risks early and develop mitigation strategies in coordination with leadership
Support contract, scope, and change management processes
Ensure projects align with GENEDGE policies, funding requirements, and reporting expectations
Contribute to continuous improvement of GENEDGE project management practices and tools
Other Responsibilities
Contribute proposal writing, insights, and risk assessments to program development opportunities as needed and when capacity allows
Accurate accounting of project time and deliverables to support billing and reporting
Timely submission of travel and expense documentation
Participation in staff training and professional development activities
Support other GENEDGE initiatives and Business Development activities as needed to advance organizational mission and client impact

Minimum Qualifications

Education and Qualifications
Required:
Bachelor's degree in Engineering, Business, or a related field or equivalent combination of education, training, and/or work experience
Strong foundational project management skills with emphasis on communication and stakeholder management
Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment
Experience managing projects within defined cost, schedule, and scope constraints
Highly effective written and verbal communication skills
Demonstrated track record of managing state and/or federally funded projects
Strong organizational, analytical, and problem-solving abilities
Comfortable working with cross-functional teams and external partners
Proficient with modern business tools including cloud-based collaboration platforms and project tracking systems
Willingness to work a hybrid schedule and travel locally or regionally as needed

Additional Considerations

Preferred:
Project Management Professional (PMP) or other recognized project management certification
Familiarity with Earned Value Management (EVM)
Experience supporting manufacturing, industrial, or technical projects
Experience managing complex projects with multiple stakeholders
Familiarity with projects supported by combined federal, state, and local funding sources

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Applicants may be required to possess or obtain a security clearance. Applicants must pass a background check. Applicants are required to have a driver's license.

Contact Information

Name: Teddy Martin

Phone: 7578070777

Email: tmartin@genedge.org

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.