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Program Manager Direct Support Professional Jobs in Indiana

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Program Manager Direct Support Professional information

What is the difference between Program Manager Direct Support Professional vs Direct Support Professional?

AspectProgram Manager Direct Support ProfessionalDirect Support Professional
CredentialsTypically requires certification in caregiving or related fields, sometimes with supervisory trainingUsually requires a high school diploma or equivalent, with on-the-job training
Work EnvironmentSupervises direct support staff, manages programs, and coordinates services in community or facility settingsProvides direct care and assistance to individuals with disabilities in homes or community settings
Employer & IndustryNonprofit organizations, government agencies, or healthcare providersResidential facilities, community agencies, or home-based care providers

The Program Manager Direct Support Professional typically oversees programs and staff, requiring additional certifications and supervisory skills, while the Direct Support Professional focuses on providing direct care to individuals. Both roles are essential in supporting individuals with disabilities but differ in responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a Program Manager Direct Support Professional, and why are they important?

To thrive as a Program Manager Direct Support Professional, you need a background in human services or a related field, experience in staff supervision, and familiarity with regulations governing care for individuals with disabilities. Knowledge of case management software, incident reporting systems, and often certifications such as CPR/First Aid or state-specific credentials are typically required. Strong leadership, problem-solving, and interpersonal communication skills make someone stand out in this role. These skills and qualifications are vital to ensure effective program delivery, regulatory compliance, and high-quality support for clients and teams.

How does a Program Manager Direct Support Professional typically collaborate with other team members to ensure high-quality care for clients?

A Program Manager Direct Support Professional works closely with direct support staff, healthcare providers, and families to coordinate individualized care plans for clients. They facilitate regular team meetings to discuss progress, address challenges, and make adjustments to support strategies. Effective communication and collaboration are essential, as the Program Manager often acts as a bridge between staff, clients, and external agencies. This teamwork ensures that clients receive consistent, person-centered support tailored to their unique needs.

What is a Program Manager Direct Support Professional?

A Program Manager Direct Support Professional (DSP) is responsible for overseeing and coordinating programs that support individuals with disabilities or special needs. They manage a team of direct support staff, ensure compliance with regulations, and work to implement individualized care plans. Their goal is to enhance the quality of life for clients by promoting independence, inclusion, and personal growth. Program Managers also handle administrative tasks, staff training, and communication with families or guardians. This role requires strong leadership, organizational, and interpersonal skills.
What cities in Indiana are hiring for Program Manager Direct Support Professional jobs? Cities in Indiana with the most Program Manager Direct Support Professional job openings:
Infographic showing various Program Manager Direct Support Professional job openings in Indiana as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Direct Support Professional-FF

Direct Support Professional-FF

LEL Home Services

Indianapolis, IN

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Awarded Top Workplaces of 2024 by USA Today and IndyStar
"Our passion is to improve the lives of the individuals we serve, through services that are family, individual, and community-centered, while focusing on personal preference and informed choice because we all deserve to live a GOOD LIFE."
LEL recognizes the importance of offering a comprehensive benefits program to all eligible full-time employees. LEL Home Services offers immediate benefits with First Stop Health (Telemedicine) and our Working Advantage Program. As well as, Medical, Dental, Vision, 401K matching, Short -Term Disability amp; Long-Term Disability after 90 days.
Direct Support Professional (DSP)
The Direct Support Professional (DSP) provides hands-on care to assigned Individual(s). Each DSP must satisfy all requirements of the DSP Requirements Policy, Criminal History and Background Policy and the Training Procedure. Each DSP must comply with applicable laws, the LEL Policies and Procedures Manual and support LEL's Mission and Vision. Maintain accurate time records of all time worked and submit these time records at the end of each work shift through LEL's approved time keeping method.
Reports to: Program Manager
Direct Support Professional will:
  • Be responsible for implementing the services outlined in their respective Individual(s) ISP.
  • Provide services in the Individual(s) residence, being respectful of their environment, family and family culture.
  • As appropriate, and when requested by Individual(s) and their families, assist in any activities of daily living ("ADL").
  • Be involved in all areas of the Individual(s) daily activities, as appropriate, to enable the individual(s) to feel safe, engaged and unconditionally valued, and to return unconditional value towards others
  • Prepare food for Individual(s) per established guidelines and menus.
  • Perform, on a limited and appropriate basis, routine property maintenance and housekeeping for Individual(s), including general cleaning and laundry.
  • Attend continuing education training, meetings, workshops and updates in the field of developmental and intellectual disabilities, behavioral health and quality of life and all mandated training required by applicable law and LEL Policies and Procedures.
  • Ensure that LEL has accurate/current personal contact information. Return all messages left through the means designated within twenty-four (24) hours of their receipt.
  • Provide LEL Direct Support Coach or Directors of Program Services with access to Individual(s) in the Individuals' place of residence within 24 hours of a request from supervisor. Provide other services as directed by LEL.
LEL Home Services is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equality, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

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