Program Integrity Jobs in Wisconsin (NOW HIRING)

As a Permanent Supportive Housing Program Coordinator, you’ll play a vital leadership role in guiding compassionate, effective services that help people achieve lasting housing stability and self-sufficiency.

We’re seeking candidates who bring either a Bachelor’s degree in Social Work or a related field, or at least four years of case management experience supporting low-income individuals and families—particularly those experiencing housing instability. A combination of education and relevant experience that demonstrates strong leadership and a deep understanding of poverty-related challenges will also be considered.

In this role, you’ll collaborate closely with the Program Manager and Program Director to oversee services across Rock and Walworth Counties. You’ll lead and support case management efforts, ensuring high-quality, client-centered care while maintaining program integrity. Most importantly, you’ll empower participants to build the skills and confidence needed to secure stable housing and move toward greater independence.

If you’re passionate about housing equity, thrive in a leadership role, and want to make a lasting difference in your community, we encourage you to apply.

• Meet facetoface with participants at a frequency as required by program funder through home or office visits.
• Complete required forms, paperwork and documentation associated with operation of program services.
• Perform data entry of required participant information into HMIS and CAP60 in a timely manner.
• Provide support and assistance to other housing staff as needed.
• Review and make recommendations to Program Manager regarding participant related issues involving disciplinary actions, termination, program policy exceptions and consumer complaints.
• Assist the Program Manager in completion of required reports.
• Coordinate participant program services with other internal and external service providers.
• Develop and maintain positive working relationships with funding sources, community partners, participants, and peers.
• Attend staff, department, agency, and local community meetings as required.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Followup on all program service referrals/requests as assigned.
• Complete related work as assigned within the scope of responsibility and skills required for the job.
• Complete other duties as assigned.

The above statements reflect the general details necessary to describe the functions of this position and are not intended to be a detailed description of all the work/functions that may be required

SUPERVISION:
• Provide consultation for housing staff, volunteers, and interns within the housing programs.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:
• A bachelor’s degree in social work or a related field or
• Four years case management experience working with lowincome individuals/families and poverty issues, including housing instability, in a progressive leadership role.
• Appropriate equivalent combination of education and work experience may also be accepted
LANGUAGE SKILLS:
• Requires excellent listening, verbal, and written communication skills, with strong attention to detail and accuracy.
• Ability to establish rapport and relate sensitively to multiracial and multicultural individuals.
• Ability to effectively present information in oneonone and small group situations to participants.
MATHEMATICAL SKILLS:
• Knowledge of basic math: add, subtract, multiply, divide, fractions, and percentages.
REASONING ABILITY:
• Ability to interpret a variety of instructions in written, oral or diagram form, to solve problems requiring decisionmaking skills within department guidelines.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Current social work certification from State of Wisconsin preferred.
• Access to reliable, licensed, insured driver and transportation required.
• HQS certification preferred.
OTHER SKILLS AND ABILITIES:
• Must possess strong interpersonal, organizational, and independent work skills.
• Ability to work independently and collaboratively with diverse staff and participants and provide services in a structured, yet individualized, creative, and nonjudgmental manner.
• Must possess experience with office equipment and procedures and basic budget and financial transaction procedures.
• Must have computer background and experience with Microsoft applications and internet.
• Ability to proficiently utilize Management Information Systems, data entry.
• Knowledge of local social service resources.
• Ability to maintain confidentiality of records/information and establish priorities.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hearing and speaking to exchange information.
• Specific vision requirements of the job include close and distance vision.
• Sitting or standing for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard and other office equipment.
• Kneeling, bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies, lifting and carrying of objects up to 25 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• The normal work environment is either an interior office environment or a participant’s home.

The job description does not constitute an employment contract between Community Action and the employee and is subject to change by Community Action as the needs of the department and the requirements of the job change.

Community Action, Inc. [CAI] is an equal opportunity employer. Community Action, Inc. does not discriminate on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Community Action Inc., to hire me. If I am hired, I understand that either Community Action, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Community Action, Inc., has the authority to make any assurance to the contrary. I attest by submitting my application that I have given Community Action, Inc. true and complete information on this application. No requested information has been concealed. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.