Program Implementation Manager Jobs in Manchester, TN

Within the Services Department, the Coordinator – leads the strategic development of the MAPs services statewide. This position requires formulating priorities and fostering a work environment consistent with the Easter Seals vision and mission, as well as the growth of the MAPs services across the state in a manner that is responsive to customer need and desire. Occasional travel is required. This position supervises the MAPs Leads as well as Camp Counselors. Lastly, this position oversees the adult camp once a quarter.

ESSENTIAL FUNCTIONS

• Develop the MAPS team through motivational leadership while encouraging their personal and professional goals.
• Understand and support MAPs Lead staff across the state to help each person meet the designated Milestones for their three-year MAPs Program
• Develop performance plans, in cooperation with the Director of Supported Employment and Recreation Camp, that clearly translate the strategic priorities into operational plans, assigning responsibilities/timelines and targets.
• As needed, provide MAPs services in any region of the state of Tennessee.
• Connect with community partners, volunteers, and other human resources appropriately to assist with the successful implementation of MAPs and Recreation Camp Services.
• During overnight camps, lead and participate in the overnight supervision duties.
• Develop budgets; manage expenses and income; negotiate contracts in cooperation with the Director of Supported Employment and Recreation Camp, for Recreation Camp purposes
• Track progress toward strategic goals and make appropriate changes and develop plans and implement strategies to meet the needs of people in each area.
• Set standards and measurements for all areas of service to maintain appropriate licensure, accreditation, and quality.
• Develop and maintain efficient, effective systems and processes, to ensure maximum productivity.
• Support day-to-day activities within the MAPs services across the State of Tennessee and plan for and provide a quality and enjoyable seasonal Recreation Camp.
• Focus on positive relations with the TN DDA, Charles Lea Center, TN DOH Traumatic Brain Injury Program, YMCA and Community Partners
• Foster an environment that is Person Centered.
• Working with Accounting Department, in cooperation with the Director of Supported Employment and Recreation Camp, to:
• Maintain contacts with prospective contributors
• Support for annual fund campaign
• Develop and utilize communication processes which demonstrate progress and achievements.
• Serve as an advocate for people with disabilities
• Working with Business Development Department, assist in writing and present proposals for funding.
• All other duties as assigned

WORK ENVIRONMENT

This position operates in a professional office environment. This position also routinely will work in the field at job locations, school locations; people supported personal homes, as well as Recreation Camp and other community resources. This role routinely uses standard office equipment. Frequently, weekly travel throughout the state of Tennessee is required.

PHYSICAL DEMANDS

• This position requires the employee to regularly talk or hear, stand, walk, use hands, fingers, handle or feel, and reach hands and arms. In addition, the position requires frequent driving throughout the state.

MINIMUM REQUIREMENTS

Education

Minimum –

Bachelor's degree in recreation, special education or related field or the equivalent of job experience and education

Experience

Preferred: At least 3 years’ experience in leadership

Preferred: Knowledge of DDA services, various modes of enabling technology, contract management, experience in the direct care/social services profession.

Preferred: Knowledge of electronic case management system, PHS/InfoServ

ACRE Certification or CESP, earned within nine months of hire.

Licenses

Valid driver’s license

Valid automobile insurance

Competencies

Ability to communicate clearly and effectively both in written and verbal communication with all levels of staff as well as service recipients and their families, as well as other professionals in network

Ability to organize and keep detailed records

Computer proficiency in Microsoft Office and other programs as applicable

Ability to multi-task with strong time management skills

Ability to make decisions in the best interest of persons’ served

Ability to learn new skills, including using computer programs and various modes of enabling technology