Program Implementation Manager Jobs in Gaithersburg, MD

Location:Remote (United States)
Travel:Up to 50%travelrequiredto client sites, conferences, and ICF offices
About the Role

We are looking for aHousing Implementation GrowthLeadto join our Energy, Environment, and Infrastructure (EEI) group and help expand our presencewithstate agencies and localitiesacross high-priority states. The selected person willdrive coordinated, client-centered growth across ICF'sstateand localdisaster recovery,resilienceand hazard mitigationmarkets.

This role requires an energetic, strategic, and disciplined sales leader who cansell a comprehensive set of housingrehabilitation and new construction services, including case management,outreach,damage assessments, construction management, and federal and state compliance capabilitiesthat resonate with disaster-prone community leaders.This role also requires a person whocan lead teams,owncomplex pursuits, and build trusted relationships withpublic sector clientsacross the country.

TheHousing ImplementationGrowth Leadplays a pivotal role in leading sales executionand ensuring a robust, high-quality pipeline of opportunities from early identification through contract close.This also includes mapping current activities andidentifyinggrowth opportunities intarget states whilecoordinating efforts betweendelivery teams andlocal sellers. As theHousing ImplementationGrowth Lead, you will work closely withproject managers,subject matter experts, proposal teams, marketing, and delivery staff to pursue opportunitiesto lead CDBG-DR funded housing recovery programs and stateand other federallyfunded housing resilienceprograms.

Our multidisciplinary teams serve clients acrossdisaster recovery,hazard mitigation,climate resilience, infrastructure, transportation, and environmental planning.Wesupport U.S. federal agencies; state, local, tribal, and territorial (SLTT) governments; and non-governmental partners to design and implementprogramsto help communities recover after disasters and build resilience prior to disasters.This is a high-impact role with autonomy, visibility, and the opportunity to shape how ICF partners with state agencies on some of the most pressing issues of our time.

Key Responsibilities

Pipeline Development and Management

• Identifyand oversee a pipeline of opportunities across geographies,service offerings,and teams,ensuringfocuson strategicfit, quality, and conversion.

• Drive early-stage, proactive opportunity identification and shaping, in partnership withmarket intelligenceand research resources.

• Providestrategic guidance on opportunity qualification, prioritization, and capture strategy.

• Ensure disciplined pipeline governance, including forecasting, reviews, and compliance with sales processes.

• Monitor pipeline performance against sales targets and adjust strategy to improvepursuitquality and win rates.

Client and Partner Relationship Management

• Develop strategic solutions for growing relationships with keystateand local governmentbuyers and decision-makers, positioning ICF as a trusted advisor for existing and emerging needs.

• Build and sustain strong internal partnerships acrosscapture, proposal, marketing,deliveryandother enterprise teamsto align client strategy and solutioning.

• Engage with external partners, competitors,and stakeholders to support coordinated pursuits and long-term account growth strategies.

Strategy Development

• Support, develop,and contribute to client engagement, capture, and pursuit strategy, including value proposition development,content generation,and bid strategy.

• Collaborate on regulatory, policy, and market intelligence initiatives toanticipateopportunities and inform pursuit prioritization.

• Support sales enablement initiatives,includingdeveloping, informing, and reviewing content relatedtosales campaigns; sales training,methodologyenablement, andbest-practicesharing; and effective use of AI and emerging technologies across BD, capture, and proposal development

Team Development

• Reinforce consistent application of ICF's preferred sales, capture, and pursuit methodologies, including disciplined qualification,documentation and knowledge management,pipeline governance, andpursuitexecution.

• Drive accountability for sales goals, pipeline quality, conversion, and pursuit outcomes.

• Foster a collaborative, results-oriented culture that supports cross-functional engagement across capture, proposal, marketing,deliveryand other enterprise teams.

• Support overall BD team effectiveness and organizational health, including onboarding, enablement, and continuous improvement.

Core Competencies

• Strong client relationship and account leadership skills within thehousing recovery sector with experience in HUD Community Development Block Grant Disaster Recovery (CDBG-DR) program, FEMArecovery and mitigation housing, and other state-funded intermediate & long-term recovery and resilient housinginitiatives.

• Strong understandingofdisaster recoverymarketincluding HUD, FEMA, and other federal funding sources madeavailable after disasters.

• Understanding ofthe housing recovery program lifecycle from Action Plan development throughprogramdesign and start up through monitoring and closeout.

• Understanding ofhousing recoveryand resilienceimplementation challenges faced by states and local governments.

• Strong understanding of how and where technology solutions havebeen deployed in the delivery of housing rehabilitation and construction programs.

• Strategic thinker with the ability to translate market, policy, and client intelligence into actionable pursuit and growth strategies.

• Demonstrated ability to collaborate effectively across functions and operating groups in a matrixed organization.

• Demonstrated ability to structure ambiguity, triage competing deadlines, and keep severalhigh valueinitiatives moving in parallel without sacrificing quality.

• Ability to movefluidly between strategy and details-spotting risks/omissions in pipeline data, proposals, and client communications while keeping focus on the growthobjective.

• Ability to translategoals intocleardocumentedplans,present onmilestoneaccomplishments and risks, andassign, guide,and motivatetaskowners;monitorsprogress rigorously andcourse correctsto meet commitments.

• Proactively starts the hard things, closes loops quickly, and upholds governancerules and processes

• Reprioritizesin real time as markets, clients, and internal demands shiftandmakessound tradeoffs andcommunicatesthem transparently.

• Synthesizesinputs across policy, regulatory, and technical domains to keep teams aligned on the next best action.

Required Qualifications and Experience:

• Bachelor's degree

• 8+ years of experience in thehousing and disaster recovery/resiliencespace

• 5+ years of business development or capture experience in the public sector, preferably state and local markets.

• Demonstratedtrack recordof leading teams and budgets overseeingresilienceand/or hazard mitigationprojects

• Demonstratedtrack recordof leading pursuits and winning new business with a structured and disciplined process and mature pursuit methodologies

• Track recordoferrorfreedeliverables andontimemilestone delivery

• Evidence of prioritization under pressureincluding the ability torebalanceresources and scope to protect outcomes without degrading client experience

What we would like you to have (preferred skills):

• Track recordof leading and winning pursuits of $10M+ in total contract value.

• Demonstrated understanding of government funding and procurement cycles at the state and local level.

• Experience working with or for a state agency, city government, or county government.

• Familiarity with CRM and pipeline tools (e.g., Dynamics, Salesforce).